Open Bug 1902492 Opened 5 months ago

jane.app - Firefox is unsupported browser

Categories

(Web Compatibility :: Site Reports, defect, P3)

Product:
Web Compatibility
Component:
Site Reports
Type:
defect

Tracking

(Not tracked)

People

(Reporter: ksenia, Unassigned)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: webcompat:site-wait, Whiteboard: [webcompat-source:web-bugs])

User Story

platform:mac
impact:unsupported-warning
configuration:general
affects:all

Environment:
Operating system: Mac OS X 10.15
Originally reported Firefox version: Firefox 78.0
Last reproduced with the following UA: Mozilla/5.0 (Macintosh; Intel Mac OS X 13.4; rv:126.0) Gecko/20100101 Firefox/126.0
Platforms reproduced on: mac

Additional notes:
Article recommends using Chrome or Opera

Steps to reproduce:
https://jane.app/guide/telehealth/troubleshooting-your-online-appointment suggests using Chrome and on their being your appointment page they say "Firefox unfortunately does not allow to reduce the quality of the video so it will gobble up all your bandwidth."

It would be good to confirm with them if fixing https://bugzil.la/1286945#c17 will address their concerns.

Actual Behavior:
Recommends using Chrome for telehealth

Created from https://github.com/webcompat/web-bugs/issues/53216

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