Closed Bug 1903153 Opened 7 months ago Closed 2 months ago

Today in Firefox 127.0 (64-bit): Gah. Your tab just crashed. We can help!

Categories

(Firefox :: Tabbed Browser, defect)

Firefox 127
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: hbp.trabajo, Unassigned, NeedInfo)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:127.0) Gecko/20100101 Firefox/127.0

Steps to reproduce:

Try to open a new web link

Actual results:

Message:
Gah. Your tab just crashed
We can help!
Chose Restore This Tab to reload the page.
Close Tab Restore This Tab.

Expected results:

The link you requested should open without any issues.

To resolve the issue, it is necessary to enter a troubleshooter mode.
The problem will be temporarily solved by this but it will resurface at some point in the future.

The Bugbug bot thinks this bug should belong to the 'Firefox::Tabbed Browser' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Tabbed Browser

Hello, thank you for the bug report!
Unfortunately I could not reproduce your issue. Would you be so kind as to answer a few questions so we can investigate this further?

Flags: needinfo?(hbp.trabajo)

Hello Oana.
Do you have any add-ons installed?
Yes.
uBlock Origin
AdGuard AdBlocker
Norton Password Manager

Does this issue happen with a new profile?
I will create a new one and check if the bug happens.

Does this issue happen with latest nightly?
I will download nightly and check

Flags: needinfo?(hbp.trabajo)

I encounter the same problem as well, I completely reseted Firefox many times by now since the last update...

I cleaned my computer many times also, with Ccleaner, Avast, it was no use at all.

I don't know how this bug happens, Add-ons I use : Ublock, download helper, mp3 downloader.

Clicking "Restore this tab" does absolutely nothing. I have to close/open Firefox again completely.

As downloading a previous version seems to be impossible (Why??????), I can't verify if the origin is the new version or my computer only, or both...

Update:
Until now, the issue did not happen with a new profile or with nightly.

The severity field is not set for this bug.
:dwalker, could you have a look please?

For more information, please visit BugBot documentation.

Flags: needinfo?(dwalker)
Flags: needinfo?(dwalker)

(In reply to Helmuth from comment #5)

Update:
Until now, the issue did not happen with a new profile or with nightly.

Has this happened since then either with the new profile, in nightly, or release?

(In reply to Strinabre from comment #4)

I encounter the same problem as well, I completely reseted Firefox many times by now since the last update...

Have you seen this happen again since you last reported this? Could you please try nightly or creating a new profile?

Flags: needinfo?(jimmy.rouet0)
Flags: needinfo?(hbp.trabajo)

Marking this bug as RESOLVED INCOMPLETE. Please re-open this issue if it’s still reproducible on your end, thank you.

Status: UNCONFIRMED → RESOLVED
Closed: 2 months ago
Resolution: --- → INCOMPLETE
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