Open Bug 1903781 Opened 1 year ago Updated 2 months ago

www.twitch.tv - Tobii Ghost Eye Tracker Does Not Support Firefox

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Type:
defect

Tracking

(Webcompat Priority:P2, Webcompat Score:5)

Project Flags:
Webcompat Priority P2
Webcompat Score 5

People

(Reporter: ksenia, Unassigned)

References

(
URL
)

Details

(Keywords: webcompat:needs-contact, webcompat:site-report, webcompat:site-wait, Whiteboard: [webcompat-source:web-bugs][webcompat:sightline][webcompat:japan])

User Story

platform:windows,mac,linux
impact:unsupported-feature
configuration:general
affects:few
branch:release
user-impact-score:120
diagnosis-team:webcompat

Environment:
Operating system: Linux
Originally reported Firefox version: Firefox 70
Last reproduced with the following UA: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0
Platforms reproduced on: windows,mac,linux

Steps to reproduce:
The Tobii Ghost eye tracker extension (used by the streamer I linked) doesn't support Firefox (only supports Edge/Opera/Chrome). Switch user agent to Chrome and it magically works anyways.

Actual Behavior:
Tobii Ghost Eye Tracker Does Not Support Firefox

Created from https://github.com/webcompat/web-bugs/issues/38362

Severity: S2 → S3
User Story: (updated)
No longer depends on: firefox-not-supported
Keywords: webcompat:site-wait → webcompat:needs-diagnosis
Priority: P1 → P2
User Story: (updated)

I'm not sure if we want to ship UA override here for all of Twitch TV, so it would be good to reach out first and figure out why this specific feature is blocked.

Whiteboard: [webcompat-source:web-bugs] → [webcompat-source:web-bugs][webcompat:sightline]
Webcompat Priority: --- → P1

The severity field for this bug is set to S3. However, this bug has a P1 WebCompat priority.
:ksenia, could you consider increasing the severity of this web compatibility bug?

For more information, please visit BugBot documentation.

Flags: needinfo?(kberezina)
Severity: S3 → S2
User Story: (updated)
Webcompat Score: --- → 8
Flags: needinfo?(kberezina)
Keywords: webcompat:needs-sitepatch → webcompat:needs-contact, webcompat:site-report
Priority: P2 → P1
Webcompat Score: 8 → 9
Severity: S2 → S4
User Story: (updated)
Webcompat Priority: P1 → P2
Webcompat Score: 9 → 6
Priority: P1 → P2
User Story: (updated)
User Story: (updated)
Webcompat Score: 6 → 5
Whiteboard: [webcompat-source:web-bugs][webcompat:sightline] → [webcompat-source:web-bugs][webcompat:sightline][webcompat:japan]
User Story: (updated)
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