Open Bug 1904091 Opened 5 months ago Updated 4 days ago

www.croma.com - Video call feature not supported

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Type:
defect

Tracking

(Not tracked)

People

(Reporter: ksenia, Unassigned, NeedInfo)

References

(
URL
)

Details

(Keywords: webcompat:needs-diagnosis, webcompat:needs-sitepatch, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs])

User Story

platform:windows,mac,linux
impact:unsupported-feature
configuration:general
affects:all
branch:release
diagnosis-team:video-conferencing

Environment:
Operating system: Linux
Originally reported Firefox version: Firefox 113.0
Last reproduced with the following UA: Mozilla/5.0 (X11; Linux x86_64; rv:126.0) Gecko/20100101 Firefox/126.0
Platforms reproduced on: linux

Additional notes:
When clicking on "Start a Video call"

Steps to reproduce:
The feature of "Shop with Video" is only available for Chrome users. When one clicks on the "Start a video call" button it does not allow Firefox to access it.

A simple video call feature should not be restricted to just one browser.

Actual Behavior:
Browser unsupported

Created from https://github.com/webcompat/web-bugs/issues/122221

Severity: S4 → S2
User Story: (updated)
Priority: P3 → P2
No longer depends on: firefox-not-supported
User Story: (updated)
User Story: (updated)
Keywords: webcompat:site-report

May need VPN or setting a location in India. Or maybe only available at certain times of the day when stores are open (couldn't see a "Shop with Video" option from the US at 9:30am EDT)

I was able to only get a few test calls but if you use the site before 9:00pm (India time) it will work. I also could only get it to work spoofing Safari as it seems to block both Chrome and Firefox.

Dan, which user-agent string works for you? Even using a 14.4 user-agent string, the site tells me "only available on Safari 14.4" on my macbook (using Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_2) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.4.2 Safari/604.1)

I have to assume that we don't want to spoof the user-agent string here without further testing, too?

Flags: needinfo?(dbaker)
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