Closed Bug 1904908 Opened 3 months ago Closed 3 months ago

directv.com blocks Firefox

Categories

(Web Compatibility :: Site Reports, defect, P3)

Tracking

(firefox128 verified, firefox129 verified)

VERIFIED FIXED
Tracking Status
firefox128 --- verified
firefox129 --- verified

People

(Reporter: jrmuizel, Assigned: ksenia)

References

(Depends on 1 open bug, )

Details

(Keywords: webcompat:needs-contact, webcompat:site-report, webcompat:sitepatch-applied, Whiteboard: [qa-triaged])

User Story

platform:windows,mac,linux
impact:blocked
configuration:general
affects:all

Attachments

(2 files)

Interesting, we do ship an UA override and a CSS injection for it, but seems like they no longer work.

Ksenia, do you have the bandwith to investigate?

Flags: needinfo?(kberezina)

I've updated the intervention in https://github.com/mozilla-extensions/webcompat-addon/pull/350, will create mc patch shortly

Severity: -- → S2
User Story: (updated)
Flags: needinfo?(kberezina)
Priority: -- → P3
Assignee: nobody → kberezina
Status: NEW → ASSIGNED
Attachment #9410048 - Flags: approval-mozilla-beta?

beta Uplift Approval Request

  • User impact if declined: Users won't be able to access DirecTV
  • Code covered by automated testing: no
  • Fix verified in Nightly: no
  • Needs manual QE test: yes
  • Steps to reproduce for manual QE testing: Visit directv.com while in the USA, and verify that it is usuable without a "browser unsupported" message
  • Risk associated with taking this patch: Low
  • Explanation of risk level: Only affects an existing webcompat fix for DirecTV, which is already broken without the fix anyway
  • String changes made/needed: No
  • Is Android affected?: yes
Flags: qe-verify+
Pushed by twisniewski@mozilla.com:
https://hg.mozilla.org/integration/autoland/rev/305e8417a6ea
Update an override for directv; r=twisniewski,webcompat-reviewers
Status: ASSIGNED → RESOLVED
Closed: 3 months ago
Resolution: --- → FIXED
Attachment #9410048 - Flags: approval-mozilla-beta? → approval-mozilla-beta+
Whiteboard: [qa-triaged]

I was able to reproduce the issue on Firefox 128.0b7 / Firefox Nightly 129.0a1, build ID 20240626114148, using Windows 11, after navigating to directv.com and pressing the "SIGN IN" -> "WATCH NOW" option from the drop-down menu (I used a VPN to simulate being in the USA).

Verified as fixed on Firefox 128.0b10, build ID 20240630171746 (from Comment 8) and on Firefox Nightly 129.0a1, build ID 20240701094548, using Ubuntu 22.04, Windows 11 and macOS 14.4. The browser unsupported message is no longer displayed. The sign in form is now displayed after pressing the "SIGN IN" -> "WATCH NOW" option.

Status: RESOLVED → VERIFIED
Flags: qe-verify+
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