Closed Bug 1904998 Opened 1 year ago Closed 1 year ago

fastmail WebUI not responding in Firefox v127.0.2

Categories

(Firefox :: Untriaged, defect)

Firefox 127
defect

Tracking

()

RESOLVED INVALID

People

(Reporter: joe_devore, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:127.0) Gecko/20100101 Firefox/127.0

Steps to reproduce:

load Firefox v127.0.2
navigate to the https://www.fastmail.com/
click login button in the to top right corner ish...
attempt to login if you have a Fastmail account

Actual results:

I get a bank white page
but if I hit Crtl+F5 refresh I get the login box..
I click it and get a loading icon in the middle but nothing happens.
so I hit refresh button aka reload-current page button
and another blank white page.

Expected results:

I should see the WebUI for the Fastmail email service.

but there is an error message in the Browser console window

NS_ERROR_NOT_AVAILABLE: Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsIContentSniffer.getMIMETypeFromContent]
onStopRequest resource:///modules/FaviconLoader.sys.mjs:296
FaviconLoader.sys.mjs:577:19
load resource:///modules/FaviconLoader.sys.mjs:577

btw Fastmail webUI is loading fine in the Firefox Nightly build
v129.0a1 - 06/26/2024 latest build..
so a bug in Firefox v127.0.2 ?!

I am not 100% sure if its a Firefox bug or a Fastmail WebUI server issue.
so I have reported it to them as well.

ok nvm
I got a response from Fastmail support..
and they suggested I clear the Fastmail cookies...
using the following link on the site.
https://app.fastmail.com/clear-data/
turns out it worked..

so I will close my ticket. I guess.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Resolution: --- → INVALID
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