1907548 - jetbrains.com - Unable to load Newsletters settings with Strict ETP

Status: VERIFIED FIXED

(Web Compatibility :: Privacy: Site Reports, defect, P2)

Description

[Calin Tanase]

Attachment: Newsletter settings Strict vs Standard ETP.mp4

Environment:
Operating system: Windows 11/10
Firefox version: Firefox 128.0 / 130

Preconditions:

• ETP set to STRICT
• Clean profile

Steps to reproduce:

1. Navigate to: https://account.jetbrains.com/profile-details/notifications/subscriptions
2. Log in with your google account.
3. Click on "go to Privacy Settings".
4. Check the email communication box and save the changes.
5. Return to https://account.jetbrains.com/profile-details/notifications/subscriptions

Expected Behavior:
The Newsletter settings are displayed.

Actual Behavior:
Unable to load Newsletters settings, the scripts are blocked.

Notes:

• Not reproducible with ETP STANDARD/turned OFF
• Reproducible on the latest Nightly

---

Created from webcompat-user-report:46c6480a-94c4-478d-9c10-803c354bc895

Comment 1

[Leo Liu [:leoliu]]

We block app-lon02.marketo.com as tracking content, which causes the settings to not be displayed.

Comment 2

[Tim Huang[:timhuang]]

This message is auto-generated.

Enhanced Tracking Protection (ETP) exceptions have been deployed to address this issue.
We have deployed the following exceptions:

{
  "bugIds": [
    "1907548"
  ],
  "urlPattern": "*://app-lon02.marketo.com/*",
  "classifierFeatures": [
    "tracking-protection"
  ],
  "category": "convenience",
  "topLevelUrlPattern": "*://account.jetbrains.com/*",
  "isPrivateBrowsingOnly": true,
  "filterContentBlockingCategories": [
    "standard"
  ],
  "filter_expression": "env.version|versionCompare(\"142.0a1\") < 0"
}
{
  "bugIds": [
    "1907548"
  ],
  "urlPattern": "*://app-lon02.marketo.com/*",
  "classifierFeatures": [
    "tracking-protection"
  ],
  "category": "convenience",
  "topLevelUrlPattern": "*://account.jetbrains.com/*",
  "filter_expression": "env.version|versionCompare(\"142.0a1\") >= 0"
}

Comment 3

[Tim Huang[:timhuang]]

This message is auto-generated.

Would you please verify if the issue is resolved by the ETP exceptions? Really appreciate your help.

Comment 4

[Calin Tanase]

Verified, the issue is no longer reproducible with Strict ETP nor Standard ETP in PBM with the exceptions enabled:

• Privacy.trackingprotection.allow_list.baseline.enabled set to true
• Privacy.trackingprotection.allow_list.convenience.enabled set to true

Tested with Nightly 143.0a1 (2025-07-30) on Windows 10.