Open Bug 1908340 Opened 2 months ago Updated 20 days ago

Movies do not play in HD or above on Amazon Prime Video streaming in Firefox

Categories

(Web Compatibility :: Site Reports, defect)

Product:
Web Compatibility
Component:
Site Reports
Platform:
Desktop
Windows 11
Type:
defect

Tracking

(firefox131 ?)

Tracking Flags:
Tracking Status
firefox131 --- ?

People

(Reporter: rbucata, Unassigned, NeedInfo)

References

(
URL
)

Details

(Whiteboard: [webcompat-source:web-bugs][webcompat:needs-knowledgebase])

Environment:
Operating system: Windows 11
Firefox version: Firefox 128.0

Steps to reproduce:
When playing a movie on Prime Video, such as the one linked (Batman), it says HD is not available due to the browser not complying with HDCP.

I loaded the same link in Edge and it works fine at HD or above.

This became apparent after the last Firefox update.

Expected Behavior:
HD videos are playing

Actual Behavior:
HD and above quality is not available due to "HDCP" requirements, only started since the 128 update.

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in Firefox Release
  • Does not reproduce in Firefox Nightly, and Chrome

Created from https://github.com/webcompat/web-bugs/issues/139236

Flags: needinfo?(dschubert)
Flags: needinfo?(dschubert)
Whiteboard: [webcompat-source:web-bugs] → [webcompat-source:web-bugs][webcompat:needs-knowledgebase]
Flags: needinfo?(dschubert)

Please remove "in Firefox 128" from the title in case it's still broken.

status-firefox131: --- → ?

the problem still continues in version 129.0.1:
https://support.mozilla.org/es/questions/1458116

Summary: Movies do not play in HD or above on Amazon Prime Video streaming in Firefox 128 → Movies do not play in HD or above on Amazon Prime Video streaming in Firefox
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