Closed Bug 1909448 Opened 1 year ago Closed 1 year ago

honeywell.com - The page does not load

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Version:
Firefox 130
Platform:
Desktop
Windows 10
Type:
defect

Tracking

(Webcompat Priority:P2, Webcompat Score:1, firefox128 wontfix, firefox130 wontfix, firefox141 verified)

Status:
VERIFIED FIXED
Milestone:
141 Branch
Project Flags:
Webcompat Priority P2
Webcompat Score 1
Tracking Flags:
Tracking Status
firefox128 --- wontfix
firefox130 --- wontfix
firefox141 --- verified

People

(Reporter: ctanase, Assigned: twisniewski)

References

(
URL
)

Details

(Keywords: webcompat:needs-contact, webcompat:site-report, webcompat:sitepatch-applied, Whiteboard: [webcompat-source:product])

User Story

platform:windows,mac,linux,android
impact:site-broken
configuration:general
affects:all
branch:release
user-impact-score:200

Attachments

(2 files)

Chrome vs FF.png
1.02 MB, image/png
Details
Bug 1909448 - remove our UA override for fire.honeywell.com; r?denschub
48 bytes, text/x-phabricator-request
Details | Review
Attached image Chrome vs FF.png —

Environment:
Operating system: Windows 10
Firefox version: Firefox 127.0.2 (release)/128/130

Preconditions:

  • Clean profile

Steps to reproduce:

  1. Navigate to: https://fire.honeywell.com
  2. Observe the page.

Expected Behavior:
The page loads correctly.

Actual Behavior:
Besides saying "Loading...", the page is blank.

Notes:

  • Reproducible on the latest Firefox Release and Nightly
  • Reproducible regardless of the ETP setting
  • Works as expected using Chrome

Created from webcompat-user-report:28346653-c8fb-4e00-8683-8257bf88820a

Severity: -- → S2
User Story: (updated)
Keywords: webcompat:needs-diagnosis, webcompat:site-report
Priority: -- → P1

The site starts working if I spoof as Chrome, so we can add an override here.

Keywords: webcompat:needs-diagnosis → webcompat:needs-contact, webcompat:needs-sitepatch
Depends on: 1910643
Webcompat Priority: --- → P3
User Story: (updated)
Webcompat Priority: P3 → P2
Webcompat Score: --- → 6
Priority: P1 → P2
Webcompat Score: 6 → 3
Webcompat Score: 3 → 2
Webcompat Score: 2 → 1

It looks like they've fixed the issue, I can load the page without our intervention now. Let's remove it.

Assignee: nobody → twisniewski
Status: NEW → ASSIGNED

https://hg.mozilla.org/mozilla-central/rev/6cbeee13a82a

Status: ASSIGNED → RESOLVED
Closed: 1 year ago
status-firefox141: --- → fixed
Resolution: --- → FIXED
Target Milestone: --- → 141 Branch

Verified, the issue no longer reproduces.

Tested with:

  • Browser / Version: Firefox 141.0-candidate build 1
  • Operating System: Windows 10
Status: RESOLVED → VERIFIED
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