Open Bug 1912409 Opened 4 months ago Updated 2 days ago

primevideo.com - App is required to play videos

Categories

(Web Compatibility :: Site Reports, defect, P1)

Firefox 131
Other
Android

Tracking

(firefox129 affected, firefox131 affected)

Tracking Status
firefox129 --- affected
firefox131 --- affected

People

(Reporter: rbucata, Unassigned)

References

()

Details

(Keywords: webcompat:contact-ready, webcompat:site-report, Whiteboard: [webcompat:sightline])

User Story

platform:android
impact:unsupported-feature
configuration:general
affects:all
branch:release

Attachments

(1 file)

Attached image Screenshot_8.png

Environment:
Operating system: Android 12/ Android 13
Firefox version: Firefox Nightly 131.0a1 (2016037111-🦎131.0a1-20240807093114🦎)

Preconditions:
Clean profile

Steps to reproduce:

  1. Navigate to: https://www.primevideo.com/
  2. Perform account login
  3. Pick Batman: The animated series:The complete series show try to play it
  4. Observe

Expected Behavior:
The show plays

Actual Behavior:
App is required

Notes:

  • Reproducible regardless of the status of ETP
  • Reproducible on the latest build of Firefox Nightly and Release, also for the "Download" button
  • Works as expected using Chrome
  • Attachment provided
  • Issue found during WebCompat team [Top100] websites testing
OS: Unspecified → Android
Hardware: Unspecified → Other

It seems that only for some tv shows the app is required in Chrome as well, but for the same shows that play in Chrome, the app is required in Firefox

Severity: -- → S2
User Story: (updated)
Priority: -- → P1
Whiteboard: [webcompat:sightline]
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Creator:
Created:
Updated:
Size: