19126 - [DOGFOOD] Cannot sign into my.excite.com

Status: VERIFIED WORKSFORME

(Core :: Networking, defect, P3)

Description

[Alec Flett]

I'm trying to sign into my.excite.com, so I go to my.excite.com and click on the
"Sign In" button, but I get this error message on the console:
Program received signal SIGPIPE, Broken pipe.
Error: Can't load:
http://reg.excite.com/mps/login?a=a&pname=pfp&brand=excite&targeturl=http://www.excite.com/&ml_id=link:xcit:1008:i:
(80004005)
Error loading URL
http://live.excite.com/r/co=pfp_login;http://reg.excite.com/mps/login?a=a&pname=pfp&brand=excite&targeturl=http://www.excite.com/&ml_id=link:xcit:1008:i:


I get this almost immediately upon clicking on the link, it doesn't seem to even
try a host lookup or anything.


The next time I click on the link, the throbber just spins, with no noticable
sign that it's trying to do anything.

Assigning to Necko because I THINK it's a networking problem.

Comment 1

[rickg]

Since this site is popular, it's worth looking into this bug.

Comment 2

[Gagan]

handing over to valeski since I am away...

Comment 3

[Judson Valeski]

warren, any chance someone else can look into this. my plate is full right now.

Comment 4

[Warren Harris]

Alec,

I'm having trouble with this bug. Here's what I tried:

- tried the first the url above, listed after "Error: Can't load:". That took me
to their login screen.
- Got my own excite login! (did this in 4.x -- no particular reason, that's just
what I was in when I started)
- tried the url above again substituting pfp for my login (didn't seem to
matter)
- typed my login and password into the dialog
- at this point I noticed that the login name and password text fields resized
themselves to be wider on the left, covering part of the text [problem #1]
- they resized themselves back after a few seconds, and then a very large window
popped up and failed to repaint itself [problem #2]
- clicking the close box on this window caused the "my excite" page to start
loading for me, although the chrome didn't repaint(!) [problem #3]
- iconifying the window and re-exposing it caused the chrome to finally repaint
and everything looked alright. I was logged into the my excite page (although I
notice that it's www.excite.com, not my.excite.com.)
- trying to go to my.excite.com at this point works fine too.

So I maybe the original bug here has been fixed. I don't think there's any kind
of networking problem going on. I'm going to send this bug back to you to verify
whether you can log on to excite yet, and whether you're seeing the 3 problems
above. If you are, please file separate bugs on them. Thanks.

Comment 5

[Alec Flett]

Thanks for looking at this - I'll give this a try today and mark WORKSFORME if
the problem is fixed.
if I see the other problems, I'll file seperate bugs

Comment 6

[Alec Flett]

sure enough, this now works beautifully!
Thanks for looking into this anyway.

Comment 7

[Warren Harris]

Beautifully? What about the 3 problems I mentioned?

Comment 8

[ckritzer (gone)]

For the 1999120608 mozilla builds for Linux6, WinNT, and MacoS86:

1) I'm still seeing problem #1 (textarea boxes doing the shift-and-repaint-
shuffle) on Linux6 & WinNT, but not on MacOS86.  Checking for an existing bug
before writing this one up...
2) I can connect to my.excite.com, get to the login page, on all platforms, but
due to a bug with cookies on linux, I can only login to my account on WinNT &
MacOS86.

Comment 9

[ckritzer (gone)]

This bug is currently blocked by bug#20477.

Comment 10

[leger]

Bulk move of all Necko (to be deleted component) bugs to new Networking

component.

Comment 11

[varada]

Verified this on windows build #1999121508 - it was possible to login to the
my.excite.com site.

Comment 12

[ckritzer (gone)]

Bug 21926 blocking verification of this bug.

Comment 13

[Tom Everingham]

original problem resolved - verified working on Linux build 2000011008