XULRunner error on open; outside min/max version 129.0
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(Toolkit :: Application Update, defect)
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(Reporter: marshallyager, Unassigned)
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User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Steps to reproduce:
I was using Firefox under a non-default profile, and when I attempted to open the default profile window, the window would not load. I received an error message from XULRunner stating that the minversion/maxversion is 129.0 and was not compatible with the new version of 129.0.1. I am assuming that Firefox ran a background update to 129.0.1 and that background update somehow boinkd.
Actual results:
I can no longer open Firefox as it is force closed on open. I tried opening it in troubleshoot mode, by holding shift and opening the program and I was greeted with the same error message.
Expected results:
A clean upgrade install on close and reopen.
Updated•2 years ago
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Comment 1•2 years ago
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Hi, thanks for the bug report! This is a known issue that's being worked on. In the meantime there's a support page article for fixing your local installation.
Oh thank you, I managed to fix the problem by going back to a previous restore point and then manually updated Firefox from the main profile. I'm running on 129.0.1 now and I have not had any issues since. Just wanted to let you know, and say thanks for reaching out! 🙏
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