Closed Bug 1913139 Opened 2 years ago Closed 2 years ago

XULRunner error on open; outside min/max version 129.0

Categories

(Toolkit :: Application Update, defect)

Firefox 129
defect

Tracking

()

RESOLVED DUPLICATE of bug 1868951

People

(Reporter: marshallyager, Unassigned)

Details

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(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Steps to reproduce:

I was using Firefox under a non-default profile, and when I attempted to open the default profile window, the window would not load. I received an error message from XULRunner stating that the minversion/maxversion is 129.0 and was not compatible with the new version of 129.0.1. I am assuming that Firefox ran a background update to 129.0.1 and that background update somehow boinkd.

Actual results:

I can no longer open Firefox as it is force closed on open. I tried opening it in troubleshoot mode, by holding shift and opening the program and I was greeted with the same error message.

Expected results:

A clean upgrade install on close and reopen.

Component: Untriaged → Application Update
Product: Firefox → Toolkit

Hi, thanks for the bug report! This is a known issue that's being worked on. In the meantime there's a support page article for fixing your local installation.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Duplicate of bug: 1868951
Resolution: --- → DUPLICATE

Oh thank you, I managed to fix the problem by going back to a previous restore point and then manually updated Firefox from the main profile. I'm running on 129.0.1 now and I have not had any issues since. Just wanted to let you know, and say thanks for reaching out! 🙏

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