Open Bug 1913673 Opened 3 months ago Updated 2 days ago

www.tiktok.com - Video does not load, error displayed

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Version:
Firefox 131
Platform:
ARM
Android
Type:
defect

Tracking

(firefox129 affected, firefox130 affected, firefox131 affected)

Tracking Flags:
Tracking Status
firefox129 --- affected
firefox130 --- affected
firefox131 --- affected

People

(Reporter: ctanase, Unassigned)

References

(
URL
)

Details

(Keywords: webcompat:site-report, Whiteboard: [webcompat-source:web-bugs][webcompat:sightline])

User Story

platform:android
impact:feature-broken
configuration:general
affects:all
branch:release
diagnosis-team:media

Attachments

(2 files)

image.png
568.53 KB, image/png
Details
Beta vs Nightly.png
576.15 KB, image/png
Details

Environment:
Operating system: Android 14
Firefox version: Firefox Mobile 130.0/129/131

Steps to reproduce:

  1. Go to https://www.tiktok.com/@justicialismo/video/7402937091597847814?_t=8ou9yH7oviw&_r=1
  2. Dismiss the download the app pop-up.
  3. Observe the page.

Expected Behavior:
The video is displayed.

Actual Behavior:
Error stating the video couldn't load.

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in Firefox Nightly, and Firefox Release
  • Does not reproduce in Chrome

Created from https://github.com/webcompat/web-bugs/issues/140472

Attached image image.png —
status-firefox129: --- → affected
status-firefox130: --- → affected
status-firefox131: --- → affected
Version: unspecified → Firefox 131

It seems to be redirecting me to the play store to download the Tiktok app in both Firefox and Chrome when I press play.
Hi Calin, wonder if the behaviour is the same for you?

Severity: -- → S3
User Story: (updated)
Flags: needinfo?(ctanase)
Keywords: webcompat:needs-diagnosis
Priority: -- → P2
Attached image Beta vs Nightly.png —

The error is no longer displayed on Nightly and when I try to play the video I get redirected to the play store. (same behavior on Chrome)

The error is still displayed on Firefox Release and Beta when dismissing the download pop-up.

Flags: needinfo?(ctanase)
User Story: (updated)

The error doesn't appear for me on Android 13 with Firefox 132. I get redirected to the play store as well. It looks like this bug might have been cleared up - would you be able to confirm on your side Calin?

Flags: needinfo?(ctanase)

Works as expected on the latest Nightly, Beta and Release.

Flags: needinfo?(ctanase)
Whiteboard: [webcompat-source:web-bugs] → [webcompat-source:web-bugs][webcompat:sightline]
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