Closed Bug 1913691 Opened 6 months ago Closed 2 days ago

commerzbank.de - The page is blank

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Version:
Firefox 128
Platform:
Desktop
Windows 10
Type:
defect

Tracking

(Webcompat Priority:P1, firefox129 affected, firefox131 affected)

Status:
RESOLVED FIXED
Project Flags:
Webcompat Priority P1
Tracking Flags:
Tracking Status
firefox129 --- affected
firefox131 --- affected

People

(Reporter: rbucata, Unassigned)

References

(
URL
)

Details

(Keywords: webcompat:needs-sitepatch, webcompat:platform-bug, webcompat:site-report, Whiteboard: [webcompat-source:product][webcompat:sightline])

User Story

platform:windows,mac,linux,android
impact:workflow-broken
configuration:general
affects:all
branch:release

Environment:
Operating system: Windows 10
Firefox version: Firefox 128.0.3 (release)

Preconditions:

  • Clean profile

Steps to reproduce:

  1. Navigate to: https://www.commerzbank.de/kontoservices/uk/antrag/?processInstanceId=Lnolqpyk1UXFdBRTAAxjylXN5PzetW0fxLoJZNw_PxGX5NFGUAXFEn_vAd1qQpht-68&messageId=gpkoBEP4yF0BSONNcqEcVFPIgPrXVwxIAzKD3hh1748-68&onboardingId=Qc739QdUMyPUoEogeZs_3aYLAWEqkdeRWK1zgqu-mlVbTtPa0s0TWKGnir2X_7ZT-68&challengeId=66822cbb-d2a6-47b9-94f8-d4019822f438
  2. Accept the cookie policy and observe

Expected Behavior:
The page loads

Actual Behavior:
The page is blank

Notes:

  • Reproducible on the latest Firefox Release and Nightly
  • Reproducible regardless of the ETP setting
  • Works as expected using Chrome

Created from webcompat-user-report:7daa72e0-f639-40c4-8fa0-7a0286298238

Severity: -- → S2
User Story: (updated)
Depends on: 1886820
Keywords: webcompat:needs-sitepatch, webcompat:platform-bug, webcompat:site-report
Priority: -- → P2

This call to captureStackTrace is coming from follow-redirects

follow-redirects is not supposed to be used in a browser: https://github.com/follow-redirects/follow-redirects/pull/238

https://github.com/follow-redirects/follow-redirects/pull/264 landed instead and 1.15.7 was released with the fix

Jeff, I don't see a problem on the site anymore. Can you confirm?

Flags: needinfo?(jmuizelaar)
Whiteboard: [webcompat-source:product] → [webcompat-source:product][webcompat:sightline]
Webcompat Priority: --- → P1

Jeff has confirmed that the issue seems to be gone now, so I'm closing this as works-for-me.

Status: NEW → RESOLVED
Closed: 2 days ago
Flags: needinfo?(jmuizelaar)
Resolution: --- → WORKSFORME

Let's mark this as fixed because we fixed the platform bug.

Resolution: WORKSFORME → FIXED
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