1914566 - www.news9live.com - Automatically translate in Bulgarian language isn't working

Status: NEW

(Firefox for Android :: Translations, defect)

Description

[Raul Bucata]

Environment:
Operating system: Android 11
Firefox version: Firefox Mobile 131.0

Steps to reproduce:

1. Navigate to: https://www.news9live.com/videos/viral-videos/viral-video-seven-suns-in-chinas-sichuan-sky-shock-netizens-2665657
2. Observe the translation option

Expected Behavior:
Translate to Bulgarian is present

Actual Behavior:
Translate is missing

Notes:

• Reproduces regardless of the status of ETP
• Reproduces in Firefox Nightly, and Firefox Release
• Does not reproduce in Chrome

Created from https://github.com/webcompat/web-bugs/issues/140747

Comment 1

[Erik Nordin [:nordzilla]]

Attachment: screenshot.png

I am unable to reproduce on my personal Android device, but I'm on Android version 14, not 11 as noted in the bug description (see attached screenshot).

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Raul Bucata,

Can you clarify more about the specific situation? Are you seeing the Translations feature UI, but Bulgarian is missing from the language list despite other languages being available?

Comment 2

[Raul Bucata]

The report came from webcompat. Since it is a browser feature, we automatically move issues that are concerning a browser issue. But for me, the option to translate the page (in the Address bar or toolbar) is not present at all.

Comment 3

[Mira Lobontiu (Android QA)]

I was not able to reproduce this issue.
I opened the page (which is in English), and from the three-dot menu selected the "Translate page".
On the "Tranlsate to" I selected Bulgarian, and tapped on the "Translate" button.
The translation was done successfully, on the devices I tested on.
Tested with OnePlus 5 (Android 10), Oppo Find X3 Lite (Android 11), and Google Pixel 6 (Android 15).

However, I do confirm that if the device is set-up to Bulgarian, then opening the page does not automatically trigger the Translation pop-up. The translation can be done when accessing the "Translate page" from the three-dot menu.

Raul, if you could provide us the exact device, maybe we can reproduce this.
If your device is set-up to en-US, the option to translate the page is only available on the three-dot menu, since the page is in English.

Comment 4

[Raul Bucata]

Thanks for the update, Mira. It seems that on one device, Pixel 3 running on Android 13, the translation happens eventually, but slower compared to an OPPO XFind 5, running Android 13 as well. This happens randomly for me, just on the Pixel 3 device.