1915510 - Regular driver resets on Lenovo Yoga C630 (ARM64 on Win11)

Status: NEW

(Core :: Graphics, defect)

Description

[Ted Campbell [:tcampbell]]

Attachment: about:support

I've been using a Windows-on-ARM64 laptop for a few days and there are regular driver resets (several times per hour) where firefox freezes up for a second before recovering. Overall the recovery experience is quite smooth, but there are quite a few resets. Is there anything to do here or is it just a low quality driver?

GPU: Qualcomm(R) Adreno(TM) 630 GPU
Driver: 25.18.10440.0

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:bhood, could you have a look please?

For more information, please visit BugBot documentation.

Comment 2

[Glenn Watson [:gw]]

The date on that driver is Driver Date: 1-24-2019 which is very old - is it possible to see if there is an updated driver available for this system?

Comment 3

[Brad Werth [:bradwerth]]

Ted, thanks for reporting. If you are able to capture a profile of any of these stalls, it would also be very helpful.

Comment 4

[Ted Campbell [:tcampbell]]

There does not appear to be any newer Windows driver available for the Adreno 630.

Profile: https://share.firefox.dev/3UmtmL2
Detect DeviceReset DeviceResetReason::HUNG DeviceResetDetectPlace::WR_POST_UPDATE in GPU process

The full browser window stayed solid (gray?) color for 10+ seconds and minimize/maximize did cause it to start rendering again.

Comment 5

[Glenn Watson [:gw]]

Could you go to about:config, set gfx.webrender.software to true, restart the browser and see if that works around the issue?

Comment 6

[Ted Campbell [:tcampbell]]

Switching the pref back and forth a few times (with restarts in between) I see the issue within a couple minutes when HW render is enabled, and never see the issue when using Software WebRender.

Comment 7

[Kelsey Gilbert [:jgilbert]]

We think we just need to get a device to someone who can investigate into it.
@jrmuizel: Do we have the device?

Comment 8

[Jeff Muizelaar [:jrmuizel]]

I'll coordinate with Ted to see what's going on here

Comment 9

[Bob Hood [:bhood]]

Jeff, please add this back to triage when you get more info.

Comment 10

[Bob Hood [:bhood]]

I reminded Jeff about this on 17 Jan. Flagging as stalled until we can develop the requested data.

Comment 11

[Bob Hood [:bhood]]

Lowering to S3 due to lack of activity over a long period of time.