Closed Bug 1916162 Opened 1 year ago Closed 5 months ago

tuoitrenews.vn - Video fails to play due to an error

Categories

(Web Compatibility :: Site Reports, defect, P3)

Product:
Web Compatibility
Component:
Site Reports
Platform:
ARM
Android
Type:
defect

Tracking

(Webcompat Priority:P2, Webcompat Score:4, firefox144 verified, firefox145 fixed)

Status:
VERIFIED FIXED
Project Flags:
Webcompat Priority P2
Webcompat Score 4
Tracking Flags:
Tracking Status
firefox144 --- verified
firefox145 --- fixed

People

(Reporter: rbucata, Unassigned)

References

(
URL
)

Details

(Keywords: webcompat:platform-bug, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs])

User Story

platform:windows,mac,linux,android
impact:content-missing
configuration:general
affects:all
branch:release
user-impact-score:60

Attachments

(1 file)

Screenshot_6.png
537.90 KB, image/png
Details

Environment:
Operating system: Android 11
Firefox version: Firefox Mobile 130.0

Steps to reproduce:

  1. Navigate to: https://tuoitrenews.vn/news/video/20240815/unique-museum-built-with-millions-of-old-tiles-on-the-outskirts-of-hanoi/81460.html
  2. Tap on the play button and observe

Expected Behavior:
Video plays

Actual Behavior:
Error displayed

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in Firefox Nightly, and Firefox Release
  • Does not reproduce in Chrome (video loads slower, but eventually plays)

Created from https://github.com/webcompat/web-bugs/issues/141086

status-firefox131: --- → affected
Summary: tuoitrenews.vn - video or audio doesn't play → tuoitrenews.vn - Video fails to play due to an error
Attached image Screenshot_6.png —

The video file trying to play here is HEVC, so this is bug 1889731.

Severity: -- → S2
User Story: (updated)
Depends on: hevc-missing
Keywords: webcompat:platform-bug
Priority: -- → P3
Webcompat Priority: --- → P2
Webcompat Score: --- → 6
Webcompat Score: 6 → 4
User Story: (updated)

The URL is no longer exists. However the platform bug seems fixed and I was able to play multiple videos without any issues from the website itself: https://news.tuoitre.vn/video.htm

Marking this as fixed based on the above.

Status: NEW → RESOLVED
Closed: 5 months ago
User Story: (updated)
Resolution: --- → FIXED
status-firefox145: --- → fixed

Verified as FIXED using RC Build fenix android-arm64-v8a

Tested with:

Browser / Version: Firefox 141.0 Build 2016102626
Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density)
Operating System: Oppo Find X5 (Android 13) - 1080 x 2400 pixels, 20:9 ratio (~402 ppi density)

Status: RESOLVED → VERIFIED
status-firefox144: --- → verified
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