Closed Bug 191988 Opened 22 years ago Closed 22 years ago

compress folder corrupts Mail database for downloaded IMAP messages

Categories

(MailNews Core :: Database, defect)

x86
Windows XP
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 166617

People

(Reporter: dommi_fr2, Assigned: Bienvenu)

Details

(Keywords: dataloss)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; de-AT; rv:1.3a) Gecko/20021212 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de-AT; rv:1.3a) Gecko/20021212 I was presented with the "Compress folder" dialog box and as usual said yes. I waited for the process to complete which I thought to recognize by the stopped activity of the hard disk. The status icon still kept turning but this happens VERY often so I ignored this... Firstoff Mozilla Mail stopped displaying any messages from the IMAP account. I could still browse the headlines in "Inbox" but selecting any mail didn't display them in the preview and when selecting another Folder it remained empty. I closed down Mozilla completely and started it up again. The bunch of new messages (30-40) which Mozilla had downloaded (and afterwards presented me with the "Compress folder" dialog) were now partially corrupted. The message list still looked absolutely correct but the message bodies didn't. Some still displayed correctly, other were completely empty (not even the sender was shown in the message display - but the sender still displayed correctly in the list) and others showed "email sourcecode" for several(!) other messages (which showed empty in return if I clicked those in the list) but not their own content. This appies even for messages that displayed and worked correctly before the compression. I have no idea if this is specific for compressing folders marked for offline use or if this might also happed with normal local folders. I assumed the worst and therefore marked this a "Critical"... Reproducible: Didn't try Steps to Reproduce:
Keywords: dataloss
Reporter, were you offline when you did this compacting. We had a bug in builds earlier than the one you are using, but that was fixed and verified. This is an outstanding bug left which I believe is a dup of this one. The bug 166617. I'll mark this as a dup, if you don't think it's a dup reopen and give details why. *** This bug has been marked as a duplicate of 166617 ***
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago
Resolution: --- → DUPLICATE
Yes - I think this is a duplicate (don't understand why my query didn't show the original bug though...) Anyway - this happened while I was online. Mozilla is set to check for new mails every 5 minutes so it sounds like the same problem as in #166617 - I guess that one isn't solved after all...
Product: MailNews → Core
Product: Core → MailNews Core
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