Firefox is using too much memory - 4GB. 4 Add-ons
Categories
(Core :: Performance: Memory, defect)
Tracking
()
People
(Reporter: samuelthabotaylor, Unassigned, NeedInfo)
References
(Blocks 1 open bug)
Details
Attachments
(4 files)
Screenshot on 2025-04-01 at 15:10:12.png
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:130.0) Gecko/20100101 Firefox/130.0
Steps to reproduce:
I tried searching similar problems
Actual results:
Application Basics
Name: Firefox
Version: 130.0.1
Build ID: 20240913135723
Distribution ID:
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:130.0) Gecko/20100101 Firefox/130.0
OS: Windows_NT 10.0 22621
Launcher Process: Enabled
Multiprocess Windows: 3/3
Fission Windows: 3/3 Enabled by default
Remote Processes: 31
Enterprise Policies: Inactive
Google Location Service Key: Found
Google Safebrowsing Key: Found
Mozilla Location Service Key: Found
Safe Mode: false
Memory Size (RAM): 15.4 GB
Disk Space Available: 175 GB
Pointing Devices: Mouse
Crash Reports for the Last 3 Days
Firefox Features
Name: Firefox Screenshots
Version: 39.0.1
ID: screenshots@mozilla.org
Name: Form Autofill
Version: 1.0.1
ID: formautofill@mozilla.org
Name: Picture-In-Picture
Version: 1.0.0
ID: pictureinpicture@mozilla.org
Name: Web Compatibility Interventions
Version: 130.2.0
ID: webcompat@mozilla.org
Name: WebCompat Reporter
Version: 2.1.0
ID: webcompat-reporter@mozilla.org
Remote Features
bug-1766468-rollout-win32k-rollout-release-100-101: active
bug-1802286-rollout-fix-webcompat-shim-breakage-release-103-107: active
Remote Processes
Type: Isolated Web Content
Count: 19
Type: Privileged About
Count: 1
Type: Preallocated
Count: 3
Type: Extension
Count: 1
Type: Isolated Service Worker
Count: 1
Type: Socket
Count: 1
Type: RDD
Count: 1
Type: GPU
Count: 1
Type: Utility JavaScript Oracle
Count: 1
Type: Utility Generic Audio Decoder
Count: 1
Type: Utility Windows Media Foundation
Count: 1
Add-ons
Name: AdBlock — block ads across the web
Type: extension
Version: 6.9.1
Enabled: true
ID: jid1-NIfFY2CA8fy1tg@jetpack
Name: Add-ons Search Detection
Type: extension
Version: 2.0.0
Enabled: true
ID: addons-search-detection@mozilla.com
Name: Amazon.co.uk
Type: extension
Version: 1.14
Enabled: true
ID: amazon@search.mozilla.org
Name: Amazon.com
Type: extension
Version: 1.8
Enabled: true
ID: amazondotcom@search.mozilla.org
Name: Bing
Type: extension
Version: 1.7
Enabled: true
ID: bing@search.mozilla.org
Name: DuckDuckGo
Type: extension
Version: 1.5
Enabled: true
ID: ddg@search.mozilla.org
Name: eBay
Type: extension
Version: 1.5
Enabled: true
ID: ebay@search.mozilla.org
Name: Google
Type: extension
Version: 1.5
Enabled: true
ID: google@search.mozilla.org
Name: Grammarly: AI Writing and Grammar Checker App
Type: extension
Version: 8.912.0
Enabled: true
ID: 87677a2c52b84ad3a151a4a72f5bd3c4@jetpack
Name: Profile Switcher for Firefox
Type: extension
Version: 1.3.1
Enabled: true
ID: profile-switcher-ff@nd.ax
Name: Wikipedia (en)
Type: extension
Version: 1.4
Enabled: true
ID: wikipedia@search.mozilla.org
Name: Expressionist – Bold
Type: theme
Version: 2.1
Enabled: true
ID: expressionist-bold-colorway@mozilla.org
Name: Dark
Type: theme
Version: 1.2
Enabled: false
ID: firefox-compact-dark@mozilla.org
Name: Firefox Alpenglow
Type: theme
Version: 1.4
Enabled: false
ID: firefox-alpenglow@mozilla.org
Name: Light
Type: theme
Version: 1.2
Enabled: false
ID: firefox-compact-light@mozilla.org
Name: System theme — auto
Type: theme
Version: 1.3
Enabled: false
ID: default-theme@mozilla.org
Security Software
Type:
Type:
Type:
Legacy User Stylesheets
Active: false
Stylesheets: No stylesheets found
Graphics
Features
Window Device Pixel Ratios: 1.25,1.25,1.25
Compositing: WebRender
Font Visibility Debug Info: Windows Platform
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: outOfProcess: false inProcess: true EGL_VENDOR: Google Inc. (AMD) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control
WebGL 1 Driver Renderer: Google Inc. (AMD) -- ANGLE (AMD, AMD Radeon(TM) Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.21912.14)
WebGL 1 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b)
WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
WebGL 2 Driver WSI Info: outOfProcess: false inProcess: true EGL_VENDOR: Google Inc. (AMD) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control
WebGL 2 Driver Renderer: Google Inc. (AMD) -- ANGLE (AMD, AMD Radeon(TM) Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.21912.14)
WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b)
WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
Direct2D: true
Target Frame Rate: 60
WebGPU Default Adapter: { "navigator.gpu": null }
WebGPU Fallback Adapter: { "navigator.gpu": null }
DirectWrite: true (10.0.22621.4111)
GPU #1
Active: Yes
Description: AMD Radeon(TM) Graphics
Vendor ID: 0x1002
Device ID: 0x1636
Driver Version: 31.0.21912.14
Driver Date: 2-20-2024
Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a
Subsys ID: 3e331e83
RAM: 512
GPU #2
Active: No
RAM: 0
Diagnostics
AzureCanvasBackend: direct2d 1.1
AzureCanvasBackend (UI Process): skia
AzureContentBackend: skia
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): skia
CMSOutputProfile: AAAMSExpbm8CEAAAbW50clJHQiBYWVogB84AAgAJAAYAMQAAYWNzcE1TRlQAAAAASUVDIHNSR0IAAAAAAAAAAAAAAAAAAPbWAAEAAAAA0y1IUCAgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAARY3BydAAAAVAAAAAzZGVzYwAAAYQAAABsd3RwdAAAAfAAAAAUYmtwdAAAAgQAAAAUclhZWgAAAhgAAAAUZ1hZWgAAAiwAAAAUYlhZWgAAAkAAAAAUZG1uZAAAAlQAAABwZG1kZAAAAsQAAACIdnVlZAAAA0wAAACGdmlldwAAA9QAAAAkbHVtaQAAA/gAAAAUbWVhcwAABAwAAAAkdGVjaAAABDAAAAAMclRSQwAABDwAAAgMZ1RSQwAABDwAAAgMYlRSQwAABDwAAAgMdGV4dAAAAABDb3B5cmlnaHQgKGMpIDE5OTggSGV3bGV0dC1QYWNrYXJkIENvbXBhbnkAAGRlc2MAAAAAAAAAEnNSR0IgSUVDNjE5NjYtMi4xAAAAAAAAAAAAAAASc1JHQiBJRUM2MTk2Ni0yLjEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAFhZWiAAAAAAAADzUQABAAAAARbMWFlaIAAAAAAAAAAAAAAAAAAAAABYWVogAAAAAAAAb6IAADj1AAADkFhZWiAAAAAAAABimQAAt4UAABjaWFlaIAAAAAAAACSgAAAPhAAAts9kZXNjAAAAAAAAABZJRUMgaHR0cDovL3d3dy5pZWMuY2gAAAAAAAAAAAAAABZJRUMgaHR0cDovL3d3dy5pZWMuY2gAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAZGVzYwAAAAAAAAAuSUVDIDYxOTY2LTIuMSBEZWZhdWx0IFJHQiBjb2xvdXIgc3BhY2UgLSBzUkdCAAAAAAAAAAAAAAAuSUVDIDYxOTY2LTIuMSBEZWZhdWx0IFJHQiBjb2xvdXIgc3BhY2UgLSBzUkdCAAAAAAAAAAAAAAAAAAAAAAAAAAAAAGRlc2MAAAAAAAAALFJlZmVyZW5jZSBWaWV3aW5nIENvbmRpdGlvbiBpbiBJRUM2MTk2Ni0yLjEAAAAAAAAAAAAAACxSZWZlcmVuY2UgVmlld2luZyBDb25kaXRpb24gaW4gSUVDNjE5NjYtMi4xAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAB2aWV3AAAAAAATpP4AFF8uABDPFAAD7cwABBMLAANcngAAAAFYWVogAAAAAABMCVYAUAAAAFcf521lYXMAAAAAAAAAAQAAAAAAAAAAAAAAAAAAAAAAAAKPAAAAAnNpZyAAAAAAQ1JUIGN1cnYAAAAAAAAEAAAAAAUACgAPABQAGQAeACMAKAAtADIANwA7AEAARQBKAE8AVABZAF4AYwBoAG0AcgB3AHwAgQCGAIsAkACVAJoAnwCkAKkArgCyALcAvADBAMYAywDQANUA2wDgAOUA6wDwAPYA+wEBAQcBDQETARkBHwElASsBMgE4AT4BRQFMAVIBWQFgAWcBbgF1AXwBgwGLAZIBmgGhAakBsQG5AcEByQHRAdkB4QHpAfIB+gIDAgwCFAIdAiYCLwI4AkECSwJUAl0CZwJxAnoChAKOApgCogKsArYCwQLLAtUC4ALrAvUDAAMLAxYDIQMtAzgDQwNPA1oDZgNyA34DigOWA6IDrgO6A8cD0wPgA+wD+QQGBBMEIAQtBDsESARVBGMEcQR+BIwEmgSoBLYExATTBOEE8AT+BQ0FHAUrBToFSQVYBWcFdwWGBZYFpgW1BcUF1QXlBfYGBgYWBicGNwZIBlkGagZ7BowGnQavBsAG0QbjBvUHBwcZBysHPQdPB2EHdAeGB5kHrAe/B9IH5Qf4CAsIHwgyCEYIWghuCIIIlgiqCL4I0gjnCPsJEAklCToJTwlkCXkJjwmkCboJzwnlCfsKEQonCj0KVApqCoEKmAquCsUK3ArzCwsLIgs5C1ELaQuAC5gLsAvIC+EL+QwSDCoMQwxcDHUMjgynDMAM2QzzDQ0NJg1ADVoNdA2ODakNww3eDfgOEw4uDkkOZA5/DpsOtg7SDu4PCQ8lD0EPXg96D5YPsw/PD+wQCRAmEEMQYRB+EJsQuRDXEPURExExEU8RbRGMEaoRyRHoEgcSJhJFEmQShBKjEsMS4xMDEyMTQxNjE4MTpBPFE+UUBhQnFEkUahSLFK0UzhTwFRIVNBVWFXgVmxW9FeAWAxYmFkkWbBaPFrIW1hb6Fx0XQRdlF4kXrhfSF/cYGxhAGGUYihivGNUY+hkgGUUZaxmRGbcZ3RoEGioaURp3Gp4axRrsGxQbOxtjG4obshvaHAIcKhxSHHscoxzMHPUdHh1HHXAdmR3DHeweFh5AHmoelB6+HukfEx8+H2kflB+/H+ogFSBBIGwgmCDEIPAhHCFIIXUhoSHOIfsiJyJVIoIiryLdIwojOCNmI5QjwiPwJB8kTSR8JKsk2iUJJTglaCWXJccl9yYnJlcmhya3JugnGCdJJ3onqyfcKA0oPyhxKKIo1CkGKTgpaymdKdAqAio1KmgqmyrPKwIrNitpK50r0SwFLDksbiyiLNctDC1BLXYtqy3hLhYuTC6CLrcu7i8kL1ovkS/HL/4wNTBsMKQw2zESMUoxgjG6MfIyKjJjMpsy1DMNM0YzfzO4M/E0KzRlNJ402DUTNU01hzXCNf02NzZyNq426TckN2A3nDfXOBQ4UDiMOMg5BTlCOX85vDn5OjY6dDqyOu87LTtrO6o76DwnPGU8pDzjPSI9YT2hPeA+ID5gPqA+4D8hP2E/oj/iQCNAZECmQOdBKUFqQaxB7kIwQnJCtUL3QzpDfUPARANER0SKRM5FEkVVRZpF3kYiRmdGq0bwRzVHe0fASAVIS0iRSNdJHUljSalJ8Eo3Sn1KxEsMS1NLmkviTCpMcky6TQJNSk2TTdxOJU5uTrdPAE9JT5NP3VAnUHFQu1EGUVBRm1HmUjFSfFLHUxNTX1OqU/ZUQlSPVNtVKFV1VcJWD1ZcVqlW91dEV5JX4FgvWH1Yy1kaWWlZuFoHWlZaplr1W0VblVvlXDVchlzWXSddeF3JXhpebF69Xw9fYV+zYAVgV2CqYPxhT2GiYfViSWKcYvBjQ2OXY+tkQGSUZOllPWWSZedmPWaSZuhnPWeTZ+loP2iWaOxpQ2maafFqSGqfavdrT2una/9sV2yvbQhtYG25bhJua27Ebx5veG/RcCtwhnDgcTpxlXHwcktypnMBc11zuHQUdHB0zHUodYV14XY+dpt2+HdWd7N4EXhueMx5KnmJeed6RnqlewR7Y3vCfCF8gXzhfUF9oX4BfmJ+wn8jf4R/5YBHgKiBCoFrgc2CMIKSgvSDV4O6hB2EgITjhUeFq4YOhnKG14c7h5+IBIhpiM6JM4mZif6KZIrKizCLlov8jGOMyo0xjZiN/45mjs6PNo+ekAaQbpDWkT+RqJIRknqS45NNk7aUIJSKlPSVX5XJljSWn5cKl3WX4JhMmLiZJJmQmfyaaJrVm0Kbr5wcnImc951kndKeQJ6unx2fi5/6oGmg2KFHobaiJqKWowajdqPmpFakx6U4pammGqaLpv2nbqfgqFKoxKk3qamqHKqPqwKrdavprFys0K1ErbiuLa6hrxavi7AAsHWw6rFgsdayS7LCszizrrQltJy1E7WKtgG2ebbwt2i34LhZuNG5SrnCuju6tbsuu6e8IbybvRW9j74KvoS+/796v/XAcMDswWfB48JfwtvDWMPUxFHEzsVLxcjGRsbDx0HHv8g9yLzJOsm5yjjKt8s2y7bMNcy1zTXNtc42zrbPN8+40DnQutE80b7SP9LB00TTxtRJ1MvVTtXR1lXW2Ndc1+DYZNjo2WzZ8dp22vvbgNwF3IrdEN2W3hzeot8p36/gNuC94UThzOJT4tvjY+Pr5HPk/OWE5g3mlucf56noMui86Ubp0Opb6uXrcOv77IbtEe2c7ijutO9A78zwWPDl8XLx//KM8xnzp/Q09ML1UPXe9m32+/eK+Bn4qPk4+cf6V/rn+3f8B/yY/Sn9uv5L/tz/bf//
Display0: 2160x1440@60Hz scales:1.000000|1.250000
DisplayCount: 1
HardwareStretching: both=1 window-only=0 full-screen-only=0 none=0 error=0
OverlaySupport: NV12=Scaling YUV2=None BGRA8=Software RGB10A2=None VpSR=Not Supported VpAutoHDR=Not Supported
SwapChainTearingSupport: Supported
GPUProcessPid: 21968
ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Font Visibility Debug Info: Windows Platform
Decision Log
HW_COMPOSITING:
default: available,
D3D11_COMPOSITING:
default: available,
DIRECT2D:
default: available,
D3D11_HW_ANGLE:
default: available,
GPU_PROCESS:
default: available,
WEBRENDER:
default: available,
WEBRENDER_COMPOSITOR:
default: available,
WEBRENDER_PARTIAL:
default: available,
WEBRENDER_SHADER_CACHE:
default: available,
WEBRENDER_OPTIMIZED_SHADERS:
default: available,
WEBRENDER_ANGLE:
default: available,
WEBRENDER_DCOMP_PRESENT:
default: available,
WEBRENDER_SCISSORED_CACHE_CLEARS:
default: available,
WEBGPU:
default: available,
runtime: blocked, WebGPU cannot be enabled in release or beta, Blocklisted; failure code WEBGPU_DISABLE_RELEASE_OR_BETA
WINDOW_OCCLUSION:
default: available,
VIDEO_HARDWARE_OVERLAY:
default: available,
VIDEO_SOFTWARE_OVERLAY:
default: available,
HW_DECODED_VIDEO_ZERO_COPY:
default: blocked, Blocklisted by gfxInfo,
VP8_HW_DECODE:
default: available,
VP9_HW_DECODE:
default: available,
REUSE_DECODER_DEVICE:
default: available,
BACKDROP_FILTER:
default: available,
CANVAS_RENDERER_THREAD:
default: available,
ACCELERATED_CANVAS2D:
default: disabled, Disabled by default, Blocklisted; failure code FEATURE_FAILURE_DISABLED
runtime: failed, Disabled by Remote Canvas, Blocklisted; failure code FEATURE_FAILURE_DISABLED_BY_REMOTE_CANVAS
REMOTE_CANVAS:
default: available,
Failure Log
(#0) Error: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown
(#15): CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown
(#16): CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown
(#17): CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown
(#18): CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown
(#19): CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown
(#20): CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown
(#21): CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown
(#22): CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown
(#23): CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown
(#24): CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown
(#25): CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown
(#26): CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown
(#27): CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown
(#28): CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown
(#29): CP+[GFX1-]: CompositorBridgeChild receives IPC close with reason=AbnormalShutdown
Media
Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Roundtrip latency (standard deviation): 48.54ms (3.21)
Codec Support Information:
Codec Name: Software Decoding, Hardware Decoding
H264: Supported, Supported
VP9: Supported, Supported
VP8: Supported, Supported
AV1: Supported, Supported
HEVC: Unsupported, Unsupported
AAC: Supported, Unsupported
MP3: Supported, Unsupported
Opus: Supported, Unsupported
Vorbis: Supported, Unsupported
FLAC: Supported, Unsupported
Wave: Supported, Unsupported
Output Devices
Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency
Headphones (TaoTronics SoundSurge 90): BTHENUM{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&005d\8&377be277&0&E8ABFA4F19C3_C00000000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 44100, support: 44100 - 44100, 0 - 0
Line (Voicemod Virtual Audio Device (WDM)): ROOT\MEDIA\0000, Disabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0
Headphones (EarFun Air): BTHENUM{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&005d\8&377be277&0&B25212095B65_C00000000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0
Speakers (JBL Clip 3): BTHENUM{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&005d\8&377be277&0&30C01B8B17AF_C00000000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 44100, support: 44100 - 44100, 0 - 0
Headset (Cobra Hands-Free): BTHHFENUM\BthHFPAudio\9&cbdb006&0&97, Unplugged, None, default: F32LE, support: S16LE F32LE, 1, default: 8000, support: 8000 - 8000, 0 - 0
Headphones (Cobra): BTHENUM{0000110b-0000-1000-8000-00805f9b34fb}_VID&000105d6_PID&000a\8&377be277&0&A58272374A05_C00000000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 44100, support: 44100 - 44100, 0 - 0
Speakers (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_1E83323C&REV_1000\5&74fe405&0&0001, Enabled, All, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 144 - 480
Line 1 (Virtual Audio Cable): ROOT{83ED7F0E-2028-4956-B0B4-39C76FDAEF1D}\0000, Disabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0
Headphones (soundcore Q20i): BTHENUM{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&005d\8&377be277&0&B038E2360A8D_C00000000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0
Headphones (2- AirPods Pro - Find My): BTHENUM{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001004c_PID&2014\8&377be277&0&2C1809F12254_C00000000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0
Headset (AirPods Pro - Find My Hands-Free): BTHHFENUM\BthHFPAudio\9&1ae3817f&0&97, Unplugged, None, default: F32LE, support: S16LE F32LE, 1, default: 8000, support: 8000 - 8000, 0 - 0
Headset (TaoTronics SoundSurge 90 Hands-Free): BTHHFENUM\BthHFPAudio\9&c544cd&0&97, Unplugged, None, default: F32LE, support: S16LE F32LE, 1, default: 8000, support: 8000 - 8000, 0 - 0
Headset Earphone (JBL Clip 3 Hands-Free): BTHHFENUM\BthHFPAudio\9&398019aa&0&97, Unplugged, None, default: F32LE, support: S16LE F32LE, 1, default: 8000, support: 8000 - 8000, 0 - 0
Input Devices
Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency
Line 1 (Virtual Audio Cable): ROOT{83ED7F0E-2028-4956-B0B4-39C76FDAEF1D}\0000, Disabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0
Stereo Mix (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_1E83323C&REV_1000\5&74fe405&0&0001, Disabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0
Headset (soundcore Q20i): BTHHFENUM\BthHFPAudio\9&1c61fc8e&0&97, Unplugged, None, default: F32LE, support: S16LE F32LE, 1, default: 16000, support: 16000 - 16000, 0 - 0
Microphone (Voicemod Virtual Audio Device (WDM)): ROOT\MEDIA\0000, Disabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0
Headset Microphone (JBL Clip 3 Hands-Free): BTHHFENUM\BthHFPAudio\9&398019aa&0&97, Unplugged, None, default: F32LE, support: S16LE F32LE, 1, default: 8000, support: 8000 - 8000, 0 - 0
Headset (Cobra Hands-Free): BTHHFENUM\BthHFPAudio\9&cbdb006&0&97, Unplugged, None, default: F32LE, support: S16LE F32LE, 1, default: 8000, support: 8000 - 8000, 0 - 0
Microphone Array (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_1E83323C&REV_1000\5&74fe405&0&0001, Enabled, All, default: F32LE, support: S16LE F32LE, 4, default: 48000, support: 48000 - 48000, 144 - 480
Headset (AirPods Pro - Find My Hands-Free): BTHHFENUM\BthHFPAudio\9&1ae3817f&0&97, Unplugged, None, default: F32LE, support: S16LE F32LE, 1, default: 8000, support: 8000 - 8000, 0 - 0
Enumerate database
Content Decryption Modules Information
Key System Name: Video Robustness, Audio Robustness, Capabilities, Clear Lead, HDCP 2.2 Compatible
org.w3.clearkey: {"persistent":"Optional","distinctive":"NotAllowed","sessionType":"[Temporary]","codec":{"decodingAndDecrypting":["h264(all)"],"decryptingOnly":["aac(all)","flac(all)","opus(all)","vp9(all)","av1(all)","vorbis(all)","vp8(all)"]}}, No, No
com.widevine.alpha: SW_SECURE_CRYPTO,SW_SECURE_DECODE, SW_SECURE_CRYPTO, {"persistent":"Optional","distinctive":"NotAllowed","sessionType":"[Temporary]","codec":{"decodingAndDecrypting":["h264(all)","vp9(all)","av1(all)","vp8(all)"],"decryptingOnly":["aac(all)","flac(all)","opus(all)","vorbis(all)"]}}, Yes, No
Environment Variables
MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\samue\AppData\Roaming\Mozilla\Firefox\Crash Reports
MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\samue\AppData\Roaming\Mozilla\Firefox\Profiles\o43q2fr7.default\crashes\events
MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\samue\AppData\Roaming\Mozilla\Firefox\Pending Pings
MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini
Experimental Features
AI chatbot (browser.ml.chat.enabled): false
Picture-in-Picture: auto-open on tab switch (media.videocontrols.picture-in-picture.enable-when-switching-tabs.enabled): false
Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false
WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false
Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false
Media: JPEG XL (image.jxl.enabled): false
CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false
Web API: WebGPU (dom.webgpu.enabled): false
Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false
Remote Settings
Status: OK Not working
Status: 2024-09-28T21:23:30.000Z
Status: "1727557031270"
Status: Status Date Infos successSat Sep 28 2024 22:57:11 GMT+0200 (Central European Summer Time){}successSat Sep 28 2024 16:57:10 GMT+0200 (Central European Summer Time){}successSat Sep 28 2024 10:57:11 GMT+0200 (Central European Summer Time){}successSat Sep 28 2024 09:57:14 GMT+0200 (Central European Summer Time){}successSat Sep 28 2024 03:13:40 GMT+0200 (Central European Summer Time){}successFri Sep 27 2024 16:57:13 GMT+0200 (Central European Summer Time){}successFri Sep 27 2024 10:57:10 GMT+0200 (Central European Summer Time){}successFri Sep 27 2024 04:57:09 GMT+0200 (Central European Summer Time){}successThu Sep 26 2024 20:36:01 GMT+0200 (Central European Summer Time){}successThu Sep 26 2024 20:13:27 GMT+0200 (Central European Summer Time){}
Date: success
Infos: Sat Sep 28 2024 22:57:11 GMT+0200 (Central European Summer Time)
{}
success
Sat Sep 28 2024 16:57:10 GMT+0200 (Central European Summer Time)
{}
success
Sat Sep 28 2024 10:57:11 GMT+0200 (Central European Summer Time)
{}
success
Sat Sep 28 2024 09:57:14 GMT+0200 (Central European Summer Time)
{}
success
Sat Sep 28 2024 03:13:40 GMT+0200 (Central European Summer Time)
{}
success
Fri Sep 27 2024 16:57:13 GMT+0200 (Central European Summer Time)
{}
success
Fri Sep 27 2024 10:57:10 GMT+0200 (Central European Summer Time)
{}
success
Fri Sep 27 2024 04:57:09 GMT+0200 (Central European Summer Time)
{}
success
Thu Sep 26 2024 20:36:01 GMT+0200 (Central European Summer Time)
{}
success
Thu Sep 26 2024 20:13:27 GMT+0200 (Central European Summer Time)
{}
Status: success
Date: Sat Sep 28 2024 22:57:11 GMT+0200 (Central European Summer Time)
Infos: {}
Status: success
Date: Sat Sep 28 2024 16:57:10 GMT+0200 (Central European Summer Time)
Infos: {}
Status: success
Date: Sat Sep 28 2024 10:57:11 GMT+0200 (Central European Summer Time)
Infos: {}
Status: success
Date: Sat Sep 28 2024 09:57:14 GMT+0200 (Central European Summer Time)
Infos: {}
Status: success
Date: Sat Sep 28 2024 03:13:40 GMT+0200 (Central European Summer Time)
Infos: {}
Status: success
Date: Fri Sep 27 2024 16:57:13 GMT+0200 (Central European Summer Time)
Infos: {}
Status: success
Date: Fri Sep 27 2024 10:57:10 GMT+0200 (Central European Summer Time)
Infos: {}
Status: success
Date: Fri Sep 27 2024 04:57:09 GMT+0200 (Central European Summer Time)
Infos: {}
Status: success
Date: Thu Sep 26 2024 20:36:01 GMT+0200 (Central European Summer Time)
Infos: {}
Status: success
Date: Thu Sep 26 2024 20:13:27 GMT+0200 (Central European Summer Time)
Infos: {}
Remote Experiments
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0
browser.contentblocking.category: standard
browser.search.region: IT
browser.sessionstore.upgradeBackup.latestBuildID: 20240913135723
browser.startup.homepage_override.buildID: 20240913135723
browser.startup.homepage_override.mstone: 130.0.1
browser.tabs.firefox-view.ui-state.recently-closed-tabs.open: true
browser.toolbars.bookmarks.visibility: always
browser.urlbar.placeholderName: Google
browser.urlbar.placeholderName.private: Google
browser.urlbar.quicksuggest.migrationVersion: 2
browser.urlbar.quicksuggest.scenario: history
browser.urlbar.tabToSearch.onboard.interactionsLeft: 2
browser.urlbar.tipShownCount.searchTip_onboard: 4
browser.urlbar.tipShownCount.searchTip_redirect: 4
doh-rollout.balrog-migration-done: true
doh-rollout.doneFirstRun: true
doh-rollout.home-region: IT
doh-rollout.self-enabled: true
doh-rollout.uri: https://mozilla.cloudflare-dns.com/dns-query
dom.forms.autocomplete.formautofill: true
extensions.formautofill.creditCards.reauth.optout: MDIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECDCjnzylTx/6BAhQfbG3mhnaiQ==
extensions.lastAppVersion: 130.0.1
gfx.blacklist.video-overlay.failureid: FEATURE_FAILURE_DL_BLOCKLIST_NO_ID
idle.lastDailyNotification: 1727626954
media.gmp-gmpopenh264.abi: x86_64-msvc-x64
media.gmp-gmpopenh264.hashValue: b667086ed49579592d435df2b486fe30ba1b62ddd169f19e700cd079239747dd3e20058c285fa9c10a533e34f22b5198ed9b1f92ae560a3067f3e3fe
media.gmp-gmpopenh264.lastDownload: 1713636810
media.gmp-gmpopenh264.lastDownloadFailed: 1715796369
media.gmp-gmpopenh264.lastDownloadFailReason: Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error
media.gmp-gmpopenh264.lastInstallStart: 1715796369
media.gmp-gmpopenh264.lastUpdate: 1713636810
media.gmp-gmpopenh264.version: 2.3.2
media.gmp-manager.buildID: 20240913135723
media.gmp-manager.lastCheck: 1727677779
media.gmp-manager.lastEmptyCheck: 1727677779
media.gmp-widevinecdm.abi: x86_64-msvc-x64
media.gmp-widevinecdm.hashValue: 03105dcf804e4713b6ed7c281ad0343ac6d6eb2aed57a897c6a09515a8c7f3e06b344563e224365dc9159cfd8ed3ef665d6aec18cc07aaad66eed0dc
media.gmp-widevinecdm.lastDownload: 1725480251
media.gmp-widevinecdm.lastDownloadFailed: 1727625010
media.gmp-widevinecdm.lastDownloadFailReason: Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error
media.gmp-widevinecdm.lastInstallStart: 1727625010
media.gmp-widevinecdm.lastUpdate: 1725480251
media.gmp-widevinecdm.version: 4.10.2830.0
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
media.videocontrols.picture-in-picture.video-toggle.has-used: true
places.database.lastMaintenance: 1727089425
privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
privacy.clearOnShutdown_v2.cache: false
privacy.clearOnShutdown_v2.cookiesAndStorage: false
privacy.clearOnShutdown_v2.downloads: false
privacy.clearOnShutdown_v2.historyFormDataAndDownloads: false
privacy.clearOnShutdown.cache: false
privacy.clearOnShutdown.cookies: false
privacy.clearOnShutdown.downloads: false
privacy.clearOnShutdown.formdata: false
privacy.clearOnShutdown.history: false
privacy.clearOnShutdown.sessions: false
privacy.history.custom: true
privacy.purge_trackers.date_in_cookie_database: 0
privacy.purge_trackers.last_purge: 1727626956095
privacy.restrict3rdpartystorage.rollout.enabledByDefault: false
privacy.restrict3rdpartystorage.rollout.preferences.TCPToggleInStandard: true
privacy.sanitize.clearOnShutdown.hasMigratedToNewPrefs2: true
privacy.sanitize.cpd.hasMigratedToNewPrefs2: true
privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}]
privacy.userContext.enabled: true
privacy.userContext.ui.enabled: true
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security.oskeystore.test.label: cad554f0-e1fa-4b38-9875-d5b0c6e0749d
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security.remote_settings.intermediates.checked: 1656584441
security.sandbox.content.tempDirSuffix: {0553edbf-c08f-43d7-be1c-ef8cd0590543}
security.sandbox.content.win32k-experiment.startupEnrollmentStatus: 2
security.webauthn.show_ms_settings_link: true
services.sync.declinedEngines:
signon.generation.enabled: false
signon.management.page.os-auth.optout: MDIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECP0LTc4+YJmmBAh5bYH70fdLFg==
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storage.vacuum.last.content-prefs.sqlite: 1727267880
storage.vacuum.last.index: 2
storage.vacuum.last.places.sqlite: 1725437811
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
fission.autostart.session: true
Places Database
Entity: sqlite_schema
Count: -
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 24.6
Sequentiality (%): 24.2
Entity: moz_origins
Count: 2243
Size (KiB): 128
Size (%): 0.4
Efficiency (%): 67.1
Sequentiality (%): 24.2
Entity: sqlite_autoindex_moz_origins_1
Count: -
Size (KiB): 128
Size (%): 0.4
Efficiency (%): 58.9
Sequentiality (%): 24.2
Entity: moz_places
Count: 37875
Size (KiB): 15840
Size (%): 53.5
Efficiency (%): 73
Sequentiality (%): 24.2
Entity: moz_historyvisits
Count: 79709
Size (KiB): 2336
Size (%): 7.9
Efficiency (%): 91.2
Sequentiality (%): 24.2
Entity: moz_inputhistory
Count: 71
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 5.7
Sequentiality (%): 24.2
Entity: sqlite_autoindex_moz_inputhistory_1
Count: -
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 4
Sequentiality (%): 24.2
Entity: moz_bookmarks
Count: 70
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 18.8
Sequentiality (%): 24.2
Entity: moz_bookmarks_deleted
Count: 0
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 0
Sequentiality (%): 24.2
Entity: sqlite_autoindex_moz_bookmarks_deleted_1
Count: -
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 0
Sequentiality (%): 24.2
Entity: moz_keywords
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Size (%): 0.1
Efficiency (%): 0
Sequentiality (%): 24.2
Entity: sqlite_autoindex_moz_keywords_1
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Size (%): 0.1
Efficiency (%): 0
Sequentiality (%): 24.2
Entity: sqlite_sequence
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Size (KiB): 32
Size (%): 0.1
Efficiency (%): 0
Sequentiality (%): 24.2
Entity: moz_anno_attributes
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Size (KiB): 32
Size (%): 0.1
Efficiency (%): 0.3
Sequentiality (%): 24.2
Entity: sqlite_autoindex_moz_anno_attributes_1
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Size (%): 0.1
Efficiency (%): 0.3
Sequentiality (%): 24.2
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Efficiency (%): 26.6
Sequentiality (%): 24.2
Entity: moz_items_annos
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Size (%): 0.1
Efficiency (%): 0
Sequentiality (%): 24.2
Entity: moz_meta
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Size (KiB): 32
Size (%): 0.1
Efficiency (%): 0.5
Sequentiality (%): 24.2
Entity: moz_places_metadata
Count: 8822
Size (KiB): 512
Size (%): 1.7
Efficiency (%): 66.6
Sequentiality (%): 24.2
Entity: moz_places_metadata_search_queries
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Size (KiB): 32
Size (%): 0.1
Efficiency (%): 0
Sequentiality (%): 24.2
Entity: sqlite_autoindex_moz_places_metadata_search_queries_1
Count: -
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 0
Sequentiality (%): 24.2
Entity: moz_previews_tombstones
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Size (KiB): 32
Size (%): 0.1
Efficiency (%): 0
Sequentiality (%): 24.2
Entity: sqlite_stat1
Count: -
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 3.9
Sequentiality (%): 24.2
Entity: moz_places_url_hashindex
Count: -
Size (KiB): 608
Size (%): 2.1
Efficiency (%): 87.1
Sequentiality (%): 24.2
Entity: moz_places_hostindex
Count: -
Size (KiB): 1088
Size (%): 3.7
Efficiency (%): 84.7
Sequentiality (%): 24.2
Entity: moz_places_visitcount
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Size (%): 1.4
Efficiency (%): 75.8
Sequentiality (%): 24.2
Entity: moz_places_frecencyindex
Count: -
Size (KiB): 384
Size (%): 1.3
Efficiency (%): 89.8
Sequentiality (%): 24.2
Entity: moz_places_lastvisitdateindex
Count: -
Size (KiB): 832
Size (%): 2.8
Efficiency (%): 72.6
Sequentiality (%): 24.2
Entity: moz_places_guid_uniqueindex
Count: -
Size (KiB): 832
Size (%): 2.8
Efficiency (%): 90.3
Sequentiality (%): 24.2
Entity: moz_places_originidindex
Count: -
Size (KiB): 448
Size (%): 1.5
Efficiency (%): 78.7
Sequentiality (%): 24.2
Entity: moz_historyvisits_placedateindex
Count: -
Size (KiB): 1856
Size (%): 6.3
Efficiency (%): 83.1
Sequentiality (%): 24.2
Entity: moz_historyvisits_fromindex
Count: -
Size (KiB): 1024
Size (%): 3.5
Efficiency (%): 80.1
Sequentiality (%): 24.2
Entity: moz_historyvisits_dateindex
Count: -
Size (KiB): 1568
Size (%): 5.3
Efficiency (%): 82.6
Sequentiality (%): 24.2
Entity: moz_bookmarks_itemindex
Count: -
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 2.2
Sequentiality (%): 24.2
Entity: moz_bookmarks_parentindex
Count: -
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 2.1
Sequentiality (%): 24.2
Entity: moz_bookmarks_itemlastmodifiedindex
Count: -
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 3.9
Sequentiality (%): 24.2
Entity: moz_bookmarks_dateaddedindex
Count: -
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 3.2
Sequentiality (%): 24.2
Entity: moz_bookmarks_guid_uniqueindex
Count: -
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 4.1
Sequentiality (%): 24.2
Entity: moz_keywords_placepostdata_uniqueindex
Count: -
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 0
Sequentiality (%): 24.2
Entity: moz_annos_placeattributeindex
Count: -
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 3.2
Sequentiality (%): 24.2
Entity: moz_items_annos_itemattributeindex
Count: -
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 0
Sequentiality (%): 24.2
Entity: moz_places_metadata_placecreated_uniqueindex
Count: -
Size (KiB): 224
Size (%): 0.8
Efficiency (%): 68.2
Sequentiality (%): 24.2
Entity: moz_places_metadata_referrerindex
Count: -
Size (KiB): 128
Size (%): 0.4
Efficiency (%): 63.2
Sequentiality (%): 24.2
Entity: moz_places_altfrecencyindex
Count: -
Size (KiB): 384
Size (%): 1.3
Efficiency (%): 80.1
Sequentiality (%): 24.2
Entity: moz_places_extra
Count: 0
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 0
Sequentiality (%): 24.2
Entity: moz_historyvisits_extra
Count: 0
Size (KiB): 32
Size (%): 0.1
Efficiency (%): 0
Sequentiality (%): 24.2
Accessibility
Activated: false
Prevent Accessibility: 0
Accessibility Instantiator:
Library Versions
NSPR
Expected minimum version: 4.35
Version in use: 4.35
NSS
Expected minimum version: 3.103
Version in use: 3.103
NSSSMIME
Expected minimum version: 3.103
Version in use: 3.103
NSSSSL
Expected minimum version: 3.103
Version in use: 3.103
NSSUTIL
Expected minimum version: 3.103
Version in use: 3.103
Sandbox
Content Process Sandbox Level: 7
Effective Content Process Sandbox Level: 7
Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- user in Treatment Group
GPU Process Sandbox Level: 1
Startup Cache
Disk Cache Path: C:\Users\samue\AppData\Local\Mozilla\Firefox\Profiles\o43q2fr7.default\startupCache\startupCache.8.little
Ignore Disk Cache: false
Found Disk Cache on Init: true
Wrote to Disk Cache: false
Internationalisation & Localisation
Application Settings
Requested Locales: ["en-GB"]
Available Locales: ["en-GB","en-US"]
App Locales: ["en-GB","en-US"]
Regional Preferences: ["en-GB"]
Default Locale: "en-GB"
Operating System
System Locales: ["en-GB","it-IT","en-US","ja-JP"]
Regional Preferences: ["en-GB"]
Remote Debugging (Chromium Protocol)
Accepting Connections: false
URL:
Printing
Modified print settings
print_printer: Mozilla Save to PDF
print.printer_Brother_HL-1210W_series.print_orientation: 0
Content Analysis (DLP)
Active: false
Connected to Agent:
Agent Path:
Agent Failed Signature Verification:
Request Count:
Expected results:
Less memory should be used
|
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Comment 1•1 year ago
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The Bugbug bot thinks this bug should belong to the 'Firefox::Tabbed Browser' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.
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Comment 2•1 year ago
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When the high memory usage happens, could you please go to the about:memory page, check Anonymize box and pick Measure and Save to save a log file? Then you can attach that log here for further analysis.
(In reply to Marco Bonardo [:mak] from comment #2)
When the high memory usage happens, could you please go to the about:memory page, check Anonymize box and pick Measure and Save to save a log file? Then you can attach that log here for further analysis.
How do I attach the log? It tells me I am over the limit of characters when I copy and paste
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Comment 4•1 year ago
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At the top of this bug report there is an attach new file button
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Comment 6•1 year ago
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This bug was moved into the Performance component.
:samuelthabotaylor, could you make sure the following information is on this bug?
- For slowness or high CPU usage, capture a profile with http://profiler.firefox.com/, upload it and share the link here.
✅ For memory usage issues, capture a memory dump fromabout:memoryand attach it to this bug.- Troubleshooting information: Go to
about:support, click "Copy raw data to clipboard", paste it into a file, save it, and attach the file here.
If the requested information is already in the bug, please confirm it is recent.
Thank you.
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Comment 7•1 year ago
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Removing perf impact flag and adding to memory investigation meta bu - please continue to provide additional details to help us remedy any possible issues
(In reply to Frank Doty [:fdoty] from comment #7)
Removing perf impact flag and adding to memory investigation meta bu - please continue to provide additional details to help us remedy any possible issues
Excuse my ignorance, but how do I do this?
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Comment 9•1 year ago
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The current memory report appears to be anonymized, there is one website using a fair amount of memory but I can't tell which it is because of the anonymization. Overall though the report does not seem to show 4GB of memory usage, could you add a screenshot from TaskManager?
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Updated•7 months ago
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Reporter | |
Comment 10•7 months ago
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I am really sorry for the late attachement
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Reporter | |
Comment 11•7 months ago
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The other image did not screenshot properly, here is a better one.
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Comment 12•6 months ago
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The severity field is not set for this bug.
:jlink, could you have a look please?
For more information, please visit BugBot documentation.
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Reporter | |
Comment 13•6 months ago
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(In reply to BugBot [:suhaib / :marco/ :calixte] from comment #12)
The severity field is not set for this bug.
:jlink, could you have a look please?For more information, please visit BugBot documentation.
Is that something I need to do?
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Comment 14•6 months ago
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(In reply to Sham from comment #13)
(In reply to BugBot [:suhaib / :marco/ :calixte] from comment #12)
The severity field is not set for this bug.
:jlink, could you have a look please?For more information, please visit BugBot documentation.
Is that something I need to do?
Hi Sham, thank you for keeping an eye on this bug! We have a (newly-instituted) process for triaging memory bugs that will set this severity so you won't need to worry about that. The bugbot was just giving me, as the person who runs that triage process, a reminder that it should be considered for the next triage.
Since you are here, and the bug was originally reported 7 months ago, can you tell us how your experience with Firefox memory usage has been since then? A general rule of thumb for memory usage is that a given 'normal' page uses around 400-500Mb and then there is about 400-500Mb of overhead for the browser itself. Some pages, such as those that are constantly updating (playing a video, having a chat window) or that have a lot of embedded content can easily get larger. Some simpler pages, or ones that you have opened but haven't visited yet, will use less memory. As the number of tabs gets large, some memory usage will also get released/collected in tabs that you haven't used recently.
That may seem like a lot, and we're always looking at how to be more efficient with memory usage, but the web sites continue to do more and more and grow with the ever-increasing capacity of the devices that we use on it.
All that having been said, if you are still seeing what seem to be memory problems, please grab a quick measurement (via "Measure and Save" in about:memory) and post it here so that we can see if there is anything that we can gain traction on.
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Reporter | |
Comment 15•6 months ago
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Hello Justin, thank you for your reply.
If a given 'normal' page uses around 400-500Mb, then my situation has improved since I first reported the bug. Generally, I have few tabs open and what I still struggle with is those few tabs using up more than 400-500Mb. However, when i open up even more, the memory usage doesn't increase linearly.
To give you an example, with 6-7 tabs open my laptop used around 2.5GB of memory, whereas with 20 my laptop used around 5.6-7GB of memory. The type of tabs open were all similar (google docs, slideshows and pdfs). Moreover, with more tabs, not actively using some for a certain amount of time makes them use less memory (as far as I know), perhaps this is due to a system part of my laptop.
Regardless, my question is how come the average memory use from few tabs is exxageratedly greater than that with more tabs open? If so, is this how its meant to be or is it an issue?
I'll attach a quick measurement now.
Thank you for your time and availability.
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Reporter | |
Comment 16•6 months ago
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Comment 17•6 months ago
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(In reply to Sham from comment #15)
Hello Justin, thank you for your reply.
If a given 'normal' page uses around 400-500Mb, then my situation has improved since I first reported the bug. Generally, I have few tabs open and what I still struggle with is those few tabs using up more than 400-500Mb. However, when i open up even more, the memory usage doesn't increase linearly.
To give you an example, with 6-7 tabs open my laptop used around 2.5GB of memory, whereas with 20 my laptop used around 5.6-7GB of memory. The type of tabs open were all similar (google docs, slideshows and pdfs). Moreover, with more tabs, not actively using some for a certain amount of time makes them use less memory (as far as I know), perhaps this is due to a system part of my laptop.
Regardless, my question is how come the average memory use from few tabs is exxageratedly greater than that with more tabs open? If so, is this how its meant to be or is it an issue?
I'll attach a quick measurement now.
Thank you for your time and availability.
Thanks for the response and the new memory report. Regarding the memory usage of many vs few tabs, the numbers that you cite seem pretty in-line with what I would expect. If you assume 500Mb of overhead, then 6-7 tabs using 2.5Gb of memory implies 286-333Mb of memory per-tab, and 20 tags using 5.6-7Gb of memory implies 255-325Mb per-tab. All of those numbers seem pretty reasonable, especially with a slightly diverse set of tabs.
Although I'm not really seeing it in the numbers that you cite, it does make sense that the memory used would scale sub-linearly. Tabs that are active or are recently used are going to be using more memory by necessity, whereas tabs that haven't been touched in a while will have various opportunities/reasons to use less memory.
Incidentally, the type of content that you mention - google docs, slideshows and pdfs - are some of the types that I would expect would be the most memory-intensive.
Regarding the new memory report that you uploaded, I would say that it seems to be showing about the best case memory usage that I can imagine. The main process (where the "overhead" lives) is showing 330Mb of usage and the content processes (mostly these correspond to different domains) are all very low. This looks like a fresh load with a simple page loaded. Were you expecting that this was a scenario where a lot of memory was being used?
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Reporter | |
Comment 18•6 months ago
|
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(In reply to Justin Link from comment #17)
(In reply to Sham from comment #15)
Hello Justin, thank you for your reply.
If a given 'normal' page uses around 400-500Mb, then my situation has improved since I first reported the bug. Generally, I have few tabs open and what I still struggle with is those few tabs using up more than 400-500Mb. However, when i open up even more, the memory usage doesn't increase linearly.
To give you an example, with 6-7 tabs open my laptop used around 2.5GB of memory, whereas with 20 my laptop used around 5.6-7GB of memory. The type of tabs open were all similar (google docs, slideshows and pdfs). Moreover, with more tabs, not actively using some for a certain amount of time makes them use less memory (as far as I know), perhaps this is due to a system part of my laptop.
Regardless, my question is how come the average memory use from few tabs is exxageratedly greater than that with more tabs open? If so, is this how its meant to be or is it an issue?
I'll attach a quick measurement now.
Thank you for your time and availability.Thanks for the response and the new memory report. Regarding the memory usage of many vs few tabs, the numbers that you cite seem pretty in-line with what I would expect. If you assume 500Mb of overhead, then 6-7 tabs using 2.5Gb of memory implies 286-333Mb of memory per-tab, and 20 tags using 5.6-7Gb of memory implies 255-325Mb per-tab. All of those numbers seem pretty reasonable, especially with a slightly diverse set of tabs.
Although I'm not really seeing it in the numbers that you cite, it does make sense that the memory used would scale sub-linearly. Tabs that are active or are recently used are going to be using more memory by necessity, whereas tabs that haven't been touched in a while will have various opportunities/reasons to use less memory.
Incidentally, the type of content that you mention - google docs, slideshows and pdfs - are some of the types that I would expect would be the most memory-intensive.
Regarding the new memory report that you uploaded, I would say that it seems to be showing about the best case memory usage that I can imagine. The main process (where the "overhead" lives) is showing 330Mb of usage and the content processes (mostly these correspond to different domains) are all very low. This looks like a fresh load with a simple page loaded. Were you expecting that this was a scenario where a lot of memory was being used?
Hello, I apologise for the late reply. This was not a scenario where I thought a lot of memory was being used, but rather the opposite. I had concentrated mainly on the surprisingly smaller than expected difference in memory usage between many versus few tabs opened. However, now this has been clarified. Thank you for your help.
In my ignorance I hadn't even done the math to determine how much memory per tab was being used. Clearly, everything is working well which I am glad about. Thank you again for your time, help and clarification.
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Comment 19•6 months ago
|
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The severity field is not set for this bug.
:jlink, could you have a look please?
For more information, please visit BugBot documentation.
Description
•