1922185 - Failed to create the PKCS #12 backup file for unknown reasons

Status: UNCONFIRMED

(Core :: Security: PSM, defect)

Description

[Ralf Hauser]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:130.0) Gecko/20100101 Firefox/130.0

Steps to reproduce:

1. Settings
2. Privacy & Security
3. Certificates -> View Certificates
4. Your Signature
5. Backup
6. browse-box opens and filename for p12 file
7. Save button
8. Choose password

Actual results:

instead of creating the p12 file, we see

<<Failed to create the PKCS #12 backup file for unknown reasons>>

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Security: PSM' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[Dana Keeler (she/her) (use needinfo) [:keeler]]

What "Security Device" is the certificate you're trying to export on? Also, are you sure you have write permissions for the location you chose to save the backup?