Open Bug 1922928 Opened 1 month ago Updated 22 days ago

Login with Apple-ID doesn't work anymore on any website where it is needed. Yubikey is needed instead of TouchID and somehow gets stuck on insert again message.

Categories

(Core :: DOM: Web Authentication, defect)

Firefox 133
Desktop
macOS
defect

Tracking

()

UNCONFIRMED

People

(Reporter: 09.minuses.offbeat, Unassigned, NeedInfo)

Details

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(1 file)

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 14.5; rv:128.0) Gecko/20100101 Firefox/128.0

Steps to reproduce:

Tried to login to several Apple websites with my main ID and Password in Nightly 133.0a1 (2024-10-05) (aarch64) on my Mac and several times before with older versions.

There are Yubikeys as a second factor but also TouchID. It asked for inserting the Yubikey and confirm it and then to insert it a second time a and activate it again, what I did.

Actual results:

Simply nothing happens. The message to insert it again what's on my screenshot is still there and I can only cancel the login. Doing this more than two times also doesn't help.

Expected results:

Normally I was asked for TouchID instead as 2nd factor passkey or being logged in to my Mac had been already the passkey. But since a while already in version 132 or maybe even 131 it asked for the Yubikey what works to login on several other websites without any problem.

I also tried it with disabled uBlock Origin and Adguard, nothing was changed in the Security settings before it first happend. I have very strict settings there.

In Safari everything is working normally without needing a Yubikey.

Summary: Login with Apple-ID doesn't work anymore on any website it is needed. Yubikey is needed instead of TouchID and somehow gets stuck on insert again message. → Login with Apple-ID doesn't work anymore on any website where it is needed. Yubikey is needed instead of TouchID and somehow gets stuck on insert again message.

The Bugbug bot thinks this bug should belong to the 'Core::DOM: Web Authentication' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → DOM: Web Authentication
Product: Firefox → Core
Component: DOM: Web Authentication → Security
OS: Unspecified → macOS
Product: Core → Firefox
Hardware: Unspecified → Desktop
Component: Security → DOM: Web Authentication
Flags: needinfo?(jschanck)
Product: Firefox → Core

This seems not to be a problem of Firefox. Yesterday it also happened in Safari. For anything else than Apple accounts those keys are working. I'll just remove them.

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