Open Bug 1923194 Opened 2 months ago Updated 24 days ago

Slack huddles are not working anymore with Firefox (Slack side regression)

Categories

(Web Compatibility :: Site Reports, defect, P3)

Product:
Web Compatibility
Component:
Site Reports
Version:
Firefox 128
Platform:
Desktop
All
Type:
defect

Tracking

(Not tracked)

People

(Reporter: jib, Unassigned)

References

(
URL
)

Details

(Keywords: webcompat:contact-in-progress, webcompat:site-report)

User Story

platform:windows,mac,linux
impact:feature-broken-minor
configuration:general
affects:all
branch:release
outreach-assignee:jib

(Created as a duplicate of bug 1908056. This tracks the remaining webcompat issue which is for Slack to fix).

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:128.0) Gecko/20100101 Firefox/128.0

Steps to reproduce:

  • On MacOS Sonoma 14.5 (23F79)
  • On Firefox 128.0 (64-bit)
  • With a clean Firefox profile
  • Log into Slack, start a Huddle

Actual results:

  • Slack can't access Microphone or Camera (see attached file).
  • Permission for Microphone was granted, permission for Camera was never asked.

Expected results:

  • Slack should have been able to get Microphone and Camera input.

Additional information:

  • It worked with Firefox 127.
  • I confirmed on a second MacBook.
  • I am able to use Google Meet normally.
  • Could this be linked to the getUserMedia changes introduced by 128 on MacOS?
No longer depends on: 1908056

Slack huddles workaround:

  1. check "✅ Remember for all microphones" when asked in the microphone permission prompt
  2. reload the page to get it to recognize that you have a camera.

This is a bug on their end, per bug 1908056 comment 16.

Summary: Slack huddles are not working anymore with Firefox 128 (Slack side regression) → Slack huddles are not working anymore with Firefox (Slack side regression)
Component: WebRTC: Audio/Video → Site Reports
Product: Core → Web Compatibility
Depends on: 1908056
No longer depends on: 1908056
See Also: → 1908056
Severity: -- → S4
User Story: (updated)
Keywords: webcompat:contact-ready → webcompat:contact-in-progress
Priority: -- → P3
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