Open Bug 1924579 Opened 21 days ago Updated 19 days ago

regression with popover in hosted atlassian jira

Categories

(Core :: DOM: Core & HTML, defect)

Firefox 131
defect

Tracking

()

UNCONFIRMED

People

(Reporter: avg, Unassigned, NeedInfo)

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(1 file)

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:131.0) Gecko/20100101 Firefox/131.0

Steps to reproduce:

First of all, sorry that I cannot provide a demo.
The problem happens on a hosted instance of Jira that requires corporate credentials to log in.
For some Jira issue state transitions there is a popover dialog that asks for some additional details to be filled in.
Everything works just fine up to and including Firefox 131.0.
The problem started with 131.0.2, so it must be a recent regression.
I had to revert back to 131.0.

Actual results:

With Firefox 131.0.2 the popover is not shown.
The web page gets "grayed out" just as it did before, but the popover is not drawn over it.

Expected results:

The popover should be presented just as it was before.

I can additionally provide any information that can be inspected using Web Developer Tools (after sanitizing where needed).

Attached image screenshot

Adding a screenshot of the popover with a little bit of surrounding page, just to give an idea about what I am talking about.

The Bugbug bot thinks this bug should belong to the 'Core::DOM: Core & HTML' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → DOM: Core & HTML
Product: Firefox → Core

Just tried 131.0.3, still the same issue with the Jira.

Curiously, I tried all examples from this page https://blog.logrocket.com/comparing-popover-api-dialog-element/ and everything worked correctly.

Dear reporter,
I don't seem to reproduce this issue on my end.
Do you have addons installed? If so, do you see differences if you disable the addons?
Additionally, it looks like you are able to reproduce this issue reliably. Would you mind finding the regression window by using this tool? Thank you very much.

Flags: needinfo?(avg)

I must report that the issue is not as straightforward as it seemed initially.

First of all, starting in "safe mode" does not help with it.

But here is the hard part.
While experimenting with different modes and versions I eventually ran into a case where the problem happened with version 131.0.
The dialog would just not appear.
Then, the dialog started working normally with version 131.0.3.

So, now I am quite confused.
Maybe this is not a valid bug report at all.
It might be either something non-trivial on the FF side or it could be a problem somewhere else.
E.g., with the web application or its backend, etc.

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