Open Bug 1926498 Opened 5 months ago Updated 16 days ago

tiktok.com - Unable to create an account

Categories

(Web Compatibility :: Site Reports, defect, P1)

Product:
Web Compatibility
Component:
Site Reports
Version:
Firefox 133
Platform:
ARM64
Android
Type:
defect

Tracking

(Webcompat Priority:P1, Webcompat Score:9)

Project Flags:
Webcompat Priority P1
Webcompat Score 9

People

(Reporter: railioaie, Unassigned)

References

(
URL
)

Details

(Keywords: webcompat:needs-contact, webcompat:needs-sitepatch, webcompat:site-report, Whiteboard: [webcompat:sightline])

User Story

platform:android
impact:workflow-broken
configuration:general
affects:all
branch:release
diagnosis-team:webcompat
outreach-assignee:mbalfanz
outreach-contact-date:2025-02-25

Attachments

(1 file)

Screenshot_55.png
96.94 KB, image/png
Details

Environment:
Operating system: Android 10
Firefox version: Firefox Nightly 133.0a1-20241021171737

Preconditions:
Clean profile

Steps to reproduce:

  1. Navigate to: tiktok.com
  2. Go to profile
  3. Tap on sign up
  4. Complete the field with your email
  5. Tap Next

Expected Behavior:
You should be able to set your password now and continue with the creation of the account

Actual Behavior:
Unable to move to the next step. An error message is displayed

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in Firefox Nightly, and Firefox Release
  • Does not reproduce in Chrome

Created from https://github.com/webcompat/web-bugs/issues/140346

Attached image Screenshot_55.png —

Can you clarify if this is an ETP strict issue or not? Your bug kinda says both. :)

Flags: needinfo?(railioaie)

Oh sorry. It's not an ETP bug. This occurs regardless of the status of ETP.

Flags: needinfo?(railioaie)
URL: https://tiktok.com
Severity: -- → S2
User Story: (updated)
Keywords: webcompat:needs-diagnosis, webcompat:site-report
Priority: -- → P1

I was able to reproduce this in Firefox Nightly on Android; it doesn't happen in Chrome. I then used the Chrome Mask extension, and the site worked in Firefox.

Keywords: webcompat:needs-diagnosis → webcompat:needs-contact, webcompat:needs-sitepatch
Whiteboard: [webcompat:sightline]
Webcompat Priority: --- → P1
User Story: (updated)
Webcompat Score: --- → 9
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