Open Bug 1929514 Opened 1 year ago Updated 25 days ago

www.meta.com - Firefox is not supported

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Platform:
Desktop
Windows 10
Type:
defect

Tracking

(Webcompat Priority:P2, Webcompat Score:6, firefox132 affected, firefox133 affected, firefox134 affected)

Project Flags:
Webcompat Priority P2
Webcompat Score 6
Tracking Flags:
Tracking Status
firefox132 --- affected
firefox133 --- affected
firefox134 --- affected

People

(Reporter: rbucata, Unassigned)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: webcompat:platform-bug, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs][webcompat:sightline])

User Story

platform:windows,mac,linux
impact:site-broken
configuration:general
affects:some
branch:release
user-impact-score:300

Attachments

(1 file)

20241106_115605.mp4
685.58 KB, video/mp4
Details

Environment:
Operating system: Windows 10
Firefox version: Firefox 131.0

Steps to reproduce:

  1. Navigate to: https://www.meta.com/en-gb/help/quest/software_update/
  2. Pass the requirements and observe

Expected Behavior:
No warning message about the browser being unsupported is shown

Actual Behavior::
Testimonial that Firefox is not included in the supported browsers is shown

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in firefox-nightly, and firefox-release
  • Does not reproduce in chrome

Created from https://github.com/webcompat/web-bugs/issues/143687

status-firefox132: --- → affected
status-firefox134: --- → affected
Attached video 20241106_115605.mp4 —

There are some checks on navigator.usb, so this is most likely WebUSB.

Severity: -- → S2
User Story: (updated)
Depends on: 1835416
Keywords: webcompat:platform-bug
Priority: -- → P2

Since nightly and release are affected, beta will likely be affected too.
For more information, please visit BugBot documentation.

status-firefox133: --- → affected
Webcompat Priority: --- → P1
Webcompat Score: --- → 9
Webcompat Score: 9 → 8
User Story: (updated)
Whiteboard: [webcompat-source:web-bugs] → [webcompat-source:web-bugs][webcompat:sightline]

Not everyone going to meta.com is going to be looking to software updates on the quest

Severity: S2 → S3
User Story: (updated)
Webcompat Priority: P1 → P2
Webcompat Score: 8 → 6
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