1929908 - SUMO - Update to credit card autofill article - Global rollout (10% Holdback) [Desktop v135]

Status: RESOLVED FIXED

(support.mozilla.org :: Knowledge Base Content, task)

Description

[Isabella Ssozi [:isabella]]

Did you check out the steps and FAQs for submitting requests to the CX content team? (yes or no)? [REQUIRED]

**Note: Learn more at https://mozilla-hub.atlassian.net/wiki/spaces/MSS/pages/21430745/Mozilla+Support+Content **

IMPORTANT NOTICE: FOR TIMELY PUBLICATION, CONTENT REQUESTS MUST BE SUBMITTED AT LEAST 14 DAYS BEFORE THE RELEASE DATE, ENABLING THE SUMO TEAM TO MAKE THEM LIVE WITHIN 48 HOURS POST-RELEASE. PLEASE ENSURE THAT ALL SUBMITTED INFORMATION, INCLUDING FEATURE DETAILS AND VISUAL ASSETS, IS FINAL. IN THE EVENT OF ANY UNFORESEEN CHANGES OR DELAYS NECESSITATING A PUSH TO A SUBSEQUENT RELEASE, PROMPTLY INFORM US TO PREVENT PUBLISHING AS PER THE ORIGINAL SCHEDULE.
YES

Content access restriction: Is the content restricted to staff or under embargo (yes or no)? [REQUIRED]

Note: If yes, ensure ‘Advanced Fields’ are visible by selecting ‘Show Advanced Field’ at the top right, then scroll to ‘Security’ and check ‘Confidential Mozilla Employee Bug (non-security)’.
NO

Attention: Any content not marked as confidential will be accessible to both NDAd and non-NDAd contributors with a Bugzilla account. Drafts for non-confidential content will also follow the same access policy, being open to comments for anyone with the link. Non-confidential Bugzillas can benefit from contributions by community contributors, while confidential Bugzillas will be handled exclusively by staff.

Product (ensure to select only one product for each ticket. If your request involves multiple products, file an individual Bugzilla for each)

Choose one below and delete others. [REQUIRED]
Firefox for Desktop (Windows)
Firefox for Desktop (macOS)
Firefox for Desktop (Linux)

Select the type of request.

Choose one or more below and delete others. [REQUIRED]
KB content update for the following article: https://support.mozilla.org/en-US/kb/credit-card-autofill

Please summarize the request, emphasizing any user-facing changes. Include historical context or background information if it helps users understand the new features or changes. [REQUIRED]

The credit autofill feature is currently available in Austria, Belgium, Canada, France, Germany, Italy, Poland, Spain, the U.K. and the U.S. Provided we get the green light from QA on our Nimbus implementation, as of Fx 133, it will be available to 90% of our users. We expect it to be available globally to all our users early next year.

##Are the user-facing changes mentioned above for the production release, or is the feature/change experimental/ beta? (Production, Experimental or Beta) [REQUIRED]
**Note: Specify if the user-facing changes mentioned above are final, experimental, or in beta. This information is crucial for determining the appropriate support and documentation level needed. Please note that SUMO KB articles only support the production version for Firefox.
YES

Are the new features or changes region-specific? Are they going to be released in a gradual rollout? [REQUIRED]

**Note: Please confirm if these features or changes are limited to specific geographic regions and if they will be implemented gradually. Knowing this helps us tailor our documentation and support resources appropriately.
YES - Feature is getting rolled out to 90% of users in all remaining geographic regions to start.

Please indicate if this is an on- or off-train release [REQUIRED]

**Note: If applicable, add the product version number to the end of the Summary field using the format: Summary [Product V123]. If this is an off-train release, please use the format: Summary [Product off-train].
On-train. v133.

What is the anticipated release date? [REQUIRED]

Note: Content is typically published at, or within, 48 hours of the release.
RELEASE DATE: Fx Desktop v133

Does the content need to be published prior to the release date? If so, when? [REQUIRED]

Note: If you don’t let us know if this date changes, it will be published on this date
NO

Does the content need to be localized in any languages outside of EN-US? If yes, please indicate which languages. [REQUIRED]

Note: A minimum of 10 days is required for translation requests.
YES, please localize the content in standard set of locales

Please include any related JIRA/Github/Bugzilla tickets, documentation, demos or practical use cases. [REQUIRED]

Jira ticket - https://mozilla-hub.atlassian.net/browse/FXCM-1332

Please include links to any design assets, visuals, figma files, etc. [REQUIRED]

Note: Ensure to submit only final visual assets relevant to the Production release, excluding Nightly or Beta images, and favor 'Light mode' UI screenshots over 'Dark mode'
N/A

Please add instructions for testing that will enable us to replicate the expected product behavior. [REQUIRED]

No changes to the existing functionality. When a user visits about:preferences#privacy, they will have the option to "Save and fill payment methods".

Does the content need approval before publishing? If yes, identify the one approver responsible for this task.

Note: Minor changes such as string updates are directly handled in SUMO, and will not lead to the generation of a pre-publishing draft. [REQUIRED]
NO

Comment 1

[Isabella Ssozi [:isabella]]

I will confirm once the rollout has gone live.

Comment 2

[Lucas Siebert]

Task link in the Asana Release Tracker: https://app.asana.com/0/1203460865189761/1208711349628885/f

Comment 3

[Isabella Ssozi [:isabella]]

Thanks Lucas! We might not make v133 - the feature is still under review and an issue was recently logged (https://mozilla-hub.atlassian.net/browse/QA-2747). Will keep you posted once I know we're all set.

Comment 4

[Isabella Ssozi [:isabella]]

Hi team, we expect this experiment to go live in v135.

Comment 5

[Dayani Galindo]

Updated
https://support.mozilla.org/kb/credit-card-autofill