1930031 - Ghost window on YouTube

Status: RESOLVED INCOMPLETE

(Core :: Performance: General, defect)

Description

[alex]

Attachment: memory-report.json.gz

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:132.0) Gecko/20100101 Firefox/132.0

Steps to reproduce:

i just use firefox and with time it slows down massively and use using 3gb of ram and i've seen it as high as 7gb, even if its 1 or 2 tabs.

Actual results:

slow and using tons of ram

Expected results:

fast and not using tons of ram

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Performance' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

This bug was moved into the Performance component.

:jaroschalex1969, could you make sure the following information is on this bug?

• For slowness or high CPU usage, capture a profile with http://profiler.firefox.com/, upload it and share the link here.
• ✅ For memory usage issues, capture a memory dump from about:memory and attach it to this bug.
• Troubleshooting information: Go to about:support, click "Copy raw data to clipboard", paste it into a file, save it, and attach the file here.

If the requested information is already in the bug, please confirm it is recent.

Thank you.

Comment 3

[alex]

https://share.firefox.dev/4fKMGtH

Comment 4

[alex]

https://drive.google.com/file/d/1YGXMog6nug-fCTIioQrBPTjSqPCwPjFU/view?usp=sharing

Comment 5

[alex]

I hate to bother but has there been any progress on this? Again I do not wanna come off as pestering or an annoyance but I am curious.

Comment 6

[alex]

I hate to do this but I am going to have to leave Firefox, even after resetting Firefox and wiping Firefox itself, I am still having serious performance issues. Thanks for the many years but two months and no responses with serious performance issues when I pay into Firefox services is not okay. I'm not trying to be rude but with the line of work I do, I cannot afford to having to crash Firefox every time I need to open a new window. Again I apologize but I have been more than patience on this.

Comment 7

[Andrew McCreight [:mccr8]]

I'm sorry nobody looked at this problem that you took the time to file. Looking at the memory report, the big problem I see is that there is a YouTube window leaking, and using about a gig of memory. This sounds similar to the symptoms of bug 1939295, so hopefully we'll be able to fix that and it will help this issue.

Comment 8

[u764163]

Andrew, I believe this may be closed now. Please ask someone to go through all these old bugs and close all performance-related ones: https://bugzilla.mozilla.org/buglist.cgi?quicksearch=youtube

Users feel discouraged to submit new performance profiles when they see this long list of "unsolved" issues (most of which have actually been solved).

Comment 9

[Andrew McCreight [:mccr8]]

I won't bother the reporter of this bug again, but it does sound like this is something that would be fixed by bug 1939295.

Comment 10

[Andrew McCreight [:mccr8]]

I'll go through some of the open YouTube bugs and see if they might also be duplicates.