Open Bug 1930632 Opened 15 days ago Updated 7 days ago

hp.com - The "All software and drivers" section is not displayed

Categories

(Web Compatibility :: Site Reports, defect, P2)

Firefox 132
Desktop
Windows 10

Tracking

(Not tracked)

ASSIGNED

People

(Reporter: railioaie, Assigned: twisniewski)

References

()

Details

(Keywords: webcompat:needs-contact, webcompat:site-report, webcompat:sitepatch-applied, Whiteboard: [webcompat-source:product])

User Story

platform:windows,mac,linux
impact:content-missing
configuration:general
affects:all
branch:release

Attachments

(1 file)

Environment:
Operating system: Windows 10
Firefox version: Firefox 132.0.1 (release)

Preconditions:

  • Clean profile

Steps to reproduce:

  1. Navigate to: https://support.hp.com/us-en/drivers/hp-pavilion-570-p000-desktop-pc-series/model/15831614?sku=Z5L93AA&serialnumber=CNV7140LDC
  2. Scroll down
  3. Observe

Expected Behavior:
The "All software and drivers" section is displayed

Actual Behavior:
The "All software and drivers" section is not displayed

Notes:

  • Reproducible on the latest Firefox Release and Nightly
  • Reproducible regardless of the ETP setting
  • Works as expected using Chrome

Created from webcompat-user-report:c0ca6f85-cd0b-480e-898b-81e6e79c6790

Seems to work with a Chrome UA spoof...

Severity: -- → S2
User Story: (updated)
Priority: -- → P1
Keywords: leave-open
User Story: (updated)
Assignee: nobody → twisniewski
Status: NEW → ASSIGNED
Severity: S2 → S3
User Story: (updated)
Priority: P1 → P2
Pushed by twisniewski@mozilla.com: https://hg.mozilla.org/integration/autoland/rev/43235208aab7 add a UA override for support.hp.com; r=denschub,webcompat-reviewers
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