193237 - When I select Mail & Newsgroups under Window, Mozilla hangs

Status: RESOLVED DUPLICATE of bug 169777

(SeaMonkey :: MailNews: Message Display, defect)

Description

[Andi Gettys]

User-Agent:       Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.3b) Gecko/20030210
Build Identifier: Mozilla 1.3a and Mozilla 1.2.1

May be related to bug 80311, I'm not sure but this may happen after I look at a 
Word Attachment. Killing Mozilla, rebooting the machine and then restarting
Mozilla does not clear the problem. I first experienced it with Mozilla V 1.1.
The problem cleared when I installed 1.2.1  It happened again. I installed
1.3a. It happened again. Uninstalling and reinstalling 1.3a did not fix the
problem, I was unable to access my mail at all. I downloaded and installed V1.3b.
Because I am now running 1.3b I don't have the exact info about the Build
Identifier. I believe it was 20021220.  I am actually running Windows ME and
not 2000 but there was no choice for it above.

Reproducible: Always

Steps to Reproduce:
1. Install V1.2
2.  Select my user profile
3.  Browser window opens
4.  Click on Window, then Mail & Newsgroups  

Actual Results:  
Mozilla hangs. No response, also no error messages. I use CTL + ALT  +DEL.
At first the list that comes up indicates that Mozilla is running.  I 
cancel then try CTL +ATL + DEL and it says Mozilla etc.. - Not Responding.


Expected Results:  
Opened a Mail & Newsgroup Window.

Bug occurs under both themes.  Seems to be specific to my mail or something 
I have done - when I try using my husband's profile, things seem to be okay.

This bug is pretty serious since the only workaround I have found is to install
 a new release of Mozilla!  I'm happy to be a tester but am worried about what
will happen if I install a new release and it doesn't fix the problem ...

I'm running Norton Antivirus and my virus definitions are up to date. I scan
incoming and outgoing email.

Comment 1

[Matthias Versen [:Matti]]

Reporter:
Can you please close mozilla, locate your mozilla user-profile (see the release
notes for the path under win2k) and RENAME (don'T delete it) the file XUL.mfl to
something like "xul.old"

Comment 2

[Andi Gettys]

Yesterday, in trying to get my system working again, I uninstalled and
reinstalled 1.3a. This did not resolve the problem. I then installed V1.3b and
the problem went away. 

Today, following the request in Comment #1, I uninstalled V1.3b and reinstalled
V1.3a hoping that the problem would resurface and I could see if renaming
XUL.mfl would help. 

Unfortunately, the problem did not resurface when I reinstalled 1.3a. I also
tried opening a Word attachment to see if that would cause the problem to
reoccur.  No luck. The best I can do is save the information and try renaming
XUL.mfl the next time my system gets hung.

Comment 3

[Matthias Versen [:Matti]]

the XUL.mfl bug should be fixed in 1.3b

*** This bug has been marked as a duplicate of 169777 ***