1932575 - Cannot acces Saved password - fingerprint unavailable even when is set

Status: VERIFIED FIXED

(Firefox for Android :: Logins, defect)

Description

[Mira Lobontiu (Android QA)]

Attachment: logcatPasswords.txt

Steps to reproduce

1. Make sure you are signed in and have at least one password saved.
2. Make sure to have fingerprint/pattern enabled on the device.
3. Go to Settings - General - Passwords - Saved passwords.
4. When asked to unlock to view your saved passwords, enter the valid fingerprint/pattern.

Expected behavior

After step 4, the user can view the saved passwords.

Actual behavior

After step 4, the "Unlock..." prompt is displayed again, and again, even though the pattern is correct.
On some devices, the fingerprint is unavailable event though it is set.
After letting the app to "rest" a few seconds (4-5 seconds), the "Unlock..." prompt is dismissed, and I have access to the passwords.

Device information

• Firefox version: 133.0, Nightly 134.0a1 from 11/20
• Android devices: Xiaomi Mi8 Lite (Android 10), Samsung Galaxy Note 8 (Android 9)

Comment 1

[Mira Lobontiu (Android QA)]

Attachment: az_recorder_20241121_114605.mp4

Attaching a short video, for better understanding the issue.

Comment 2

[Donal Meehan [:dmeehan]]

avirvara/:boek is this a possible regression from Bug 1928779?
Tracking if this can be investigated for a dot release fix

Comment 3

[Donal Meehan [:dmeehan]]

Setting Bug 1928779 as the regressor, please correct later as needed

Comment 4

[Alexandra Virvara]

Attachment: Bug 1932575: allow users to access saved logins via biometric authentication

Comment 5

[Pulsebot]

Pushed by [e-mail]:
https://hg.mozilla.org/integration/autoland/rev/b745003e2c45
allow users to access saved logins via biometric authentication r=boek,android-reviewers

Comment 6

[amarc]

https://hg.mozilla.org/mozilla-central/rev/b745003e2c45

Comment 7

[Mira Lobontiu (Android QA)]

Verified as fixed on the latest Fenix Nightly 134.0a1 from 11/25, with Xiaomi Mi8 Lite (Android 10), Samsung Galaxy Note 8 (Android 9).

Comment 8

[Donal Meehan [:dmeehan]]

Alexandra, please add a release uplift request on this. We can aim to take it in the planned Android dot release.

Comment 9

[Alexandra Virvara]

Comment on attachment 9439021 [details]
logcatPasswords.txt

Beta/Release Uplift Approval Request

• User impact if declined/Reason for urgency: some users won't be able to authenticate using biometric authentication even if it's set
• Is this code covered by automated tests?: No
• Has the fix been verified in Nightly?: Yes
• Needs manual test from QE?: No
• If yes, steps to reproduce:
• List of other uplifts needed: None
• Risk to taking this patch: Medium
• Why is the change risky/not risky? (and alternatives if risky): we observed that biometric auth implementation may differ from one Android version to another. we covered all the known cases, but it may happen that we haven't covered all of them.
• String changes made/needed:
• Is Android affected?: Yes

Comment 10

[Donal Meehan [:dmeehan]]

Comment on attachment 9439207 [details]
Bug 1932575: allow users to access saved logins via biometric authentication

Changing uplift request from beta to release and moving to the patch attachment.

Comment 11

[Donal Meehan [:dmeehan]]

Comment on attachment 9439207 [details]
Bug 1932575: allow users to access saved logins via biometric authentication

Approved for Android 133.0.1

Comment 12

[Pulsebot]

https://hg.mozilla.org/releases/mozilla-release/rev/8fdf26fd5a12

Comment 13

[Mira Lobontiu (Android QA)]

Verified on the 133.0.1 Firefox for Android with the following devices:

• Pixel 9 Pro XL (Android 15),
• Redmi Pad SE (Android 12),
• Motorola Nexus 6 (Android 8),
• Sony Xperia Z5 Premium (Android 7.1.1),
• Google Pixel 6 (Android 15),
• Oppo Find X3 Lite (Android 11), and
• Xiaomi Mi8 Lite (Android 10).