1938035 - Not start Firefox Nightly 135.0a1 Windows Server 2016

Status: RESOLVED WORKSFORME

(Firefox :: Installer, defect, P3)

Description

[IxI_JOKER_IxI]

Attachment: error mf n.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:134.0) Gecko/20100101 Firefox/134.0

Steps to reproduce:

start Firefox Nightly

Actual results:

Not start Firefox Nightly Windows Server 2016

The procedure entry point hb_ot_layout_table_get_script_tags could not be located in the dynamic link library C:\Program Files\Firefox Nightly\xul.dll."

And when I click "OK" button, the next error is: "Couldn't load XPCOM".

Expected results:

normal start firefox nightly

And what I didn't like most about this situation. That even deleting the Firefox folder and installing the new nightly build (firefox-135.0a1.uk.win64.installer) had no effect. The same error.
There is no fix mechanism. There is no way to send/report an error.
This build previously worked fine on this OS

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Firefox::Installer' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[Robin Steuber (she/her) [:bytesized]]

Does installing an older version that did previously run successfully work? Does the installer appear to complete successfully?

Comment 3

[IxI_JOKER_IxI]

Installing a newer version helped.
But it is a pity that there is no built-in mechanism for correcting this problem.

Comment 4

[Rares Doghi, Desktop QA]

It seems that the issue went away with newer builds, this may have been an issue for that specific machine with Windows server 2016. I will close this issue with Works for me for now, but we can reopen this issue with more details if it starts to reoccur.