1939991 - Video playback issues with Intel GPU drivers 32.0.101.6325 and newer

Status: RESOLVED DUPLICATE of bug 1933755

(Core :: Audio/Video: Playback, defect)

Description

[Tobias]

Attachment: Videos look like this

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:133.0) Gecko/20100101 Firefox/133.0

Steps to reproduce:

Installed newest Intel GPU driver 32.0.101.6325 and also 32.0.101.6449. I rolled back to version 32.0.101.6314 which don't cause this problems.

Actual results:

Video playback causes issues with green pixels on youtube and other sites. Not always and a reload can help sometimes but not for long. Looks like problems with GPU acceleration.

Example: https://bluecinema.ch/de/movie/the-lord-of-the-rings-the-war-of-the-rohirrim/

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Audio/Video: Playback' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[Andrew Osmond [:aosmond] (he/him)]

Could you please attach your about:support? We will need your GPU details beyond the driver version. Thanks!

Comment 3

[[:FredM]]

Accélération graphique

Fonctionnalités
Rapports de pixels de l’appareil pour les fenêtres: 1
Composition: WebRender (Software)
Informations de débogage pour la visibilité des polices: Windows Platform
Zoom/Panoramique asynchrones: entrée molette activée; faire glisser les barres de défilement; clavier activé; défilement automatique activé; zoom fluide par pincement activé
Pilote WebGL 1 - Informations WSI: outOfProcess: false inProcess: true EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control
Pilote WebGL 1 - Rendu: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) Arc(TM) Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-32.0.101.6449)
Pilote WebGL 1 - Version: OpenGL ES 3.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b)
Pilote WebGL 1 - Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
WebGL 1 - Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
Pilote WebGL 2 - Informations WSI: outOfProcess: false inProcess: true EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control
Pilote WebGL 2 - Rendu: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) Arc(TM) Graphics Direct3D11 vs_5_0 ps_5_0, D3D11-32.0.101.6449)
Pilote WebGL 2 - Version: OpenGL ES 3.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b)
Pilote WebGL 2 - Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
WebGL 2 - Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
Fréquence d’images cible: 60
Adaptateur WebGPU par défaut: { "navigator.gpu.requestAdapter({})": { "isFallbackAdapter": false, "info": { "architecture": "", "description": "", "device": "", "vendor": "", "wgpuBackend": "Dx12", "wgpuDevice": 32085, "wgpuDeviceType": "IntegratedGpu", "wgpuDriver": "32.0.101.6449", "wgpuDriverInfo": "", "wgpuName": "Intel(R) Arc(TM) Graphics", "wgpuVendor": 32902 }, "features": [ "bgra8unorm-storage", "depth-clip-control", "depth32float-stencil8", "float32-filterable", "indirect-first-instance", "rg11b10ufloat-renderable", "texture-compression-bc", "timestamp-query" ], "limits": { "maxBindGroups": 8, "maxBindGroupsPlusVertexBuffers": 24, "maxBindingsPerBindGroup": 65535, "maxBufferSize": 1073741824, "maxColorAttachmentBytesPerSample": 32, "maxColorAttachments": 8, "maxComputeInvocationsPerWorkgroup": 768, "maxComputeWorkgroupSizeX": 1024, "maxComputeWorkgroupSizeY": 1024, "maxComputeWorkgroupSizeZ": 64, "maxComputeWorkgroupStorageSize": 16384, "maxComputeWorkgroupsPerDimension": 65535, "maxDynamicStorageBuffersPerPipelineLayout": 4, "maxDynamicUniformBuffersPerPipelineLayout": 8, "maxInterStageShaderVariables": 16, "maxSampledTexturesPerShaderStage": 64, "maxSamplersPerShaderStage": 64, "maxStorageBufferBindingSize": 1073741824, "maxStorageBuffersPerShaderStage": 64, "maxStorageTexturesPerShaderStage": 64, "maxTextureArrayLayers": 2048, "maxTextureDimension1D": 16384, "maxTextureDimension2D": 16384, "maxTextureDimension3D": 2048, "maxUniformBufferBindingSize": 65536, "maxUniformBuffersPerShaderStage": 64, "maxVertexAttributes": 32, "maxVertexBufferArrayStride": 2048, "maxVertexBuffers": 16, "minStorageBufferOffsetAlignment": 32, "minUniformBufferOffsetAlignment": 256 } } }
Adaptateur WebGPU de secours: { "navigator.gpu.requestAdapter({"forceFallbackAdapter":true})": null }
DirectWrite: true (10.0.26100.2605)
GPU 1
Actif: Oui
Description: Intel(R) Arc(TM) Graphics
ID du vendeur: 0x8086
ID du périphérique: 0x7d55
Version du pilote: 32.0.101.6449
Date du pilote: 12-26-2024
Pilotes: igd9trinity64 igd10iumd64 igd10iumd64 igd12umd64 igd9trinity32 igd10iumd32 igd10iumd32 igd12umd32
ID du sous-système: 0cbb1028
RAM: 0
GPU 2
Actif: Non
RAM: 0
Diagnostics
AzureCanvasBackend: skia
AzureCanvasBackend (UI Process): skia
AzureContentBackend: skia
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): skia
CMSOutputProfile: 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
Display0: 1920x1080@60Hz scales:1.000000|1.000000
DisplayCount: 1
HardwareStretching: both=0 window-only=0 full-screen-only=0 none=1 error=0
GPUProcessPid: 8960
GPUProcess: Arrêter le processus GPU
Réinitialisation de l’appareil: Déclencher la réinitialisation de l’appareil
Paramètres ClearType: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Informations de débogage pour la visibilité des polices: Windows Platform
Journal des décisions
HW_COMPOSITING:
default: available,
user: disabled, Disabled by layers.acceleration.disabled=true, Mis sur liste de blocage ; code d’erreur FEATURE_FAILURE_COMP_PREF
D3D11_COMPOSITING:
default: unavailable, Hardware compositing is disabled, Mis sur liste de blocage ; code d’erreur FEATURE_FAILURE_D3D11_NEED_HWCOMP
DIRECT2D:
default: unavailable, Direct2D requires Direct3D 11 compositing, Mis sur liste de blocage ; code d’erreur FEATURE_FAILURE_D2D_D3D11_COMP
D3D11_HW_ANGLE:
default: unavailable, D3D11 compositing is disabled, Mis sur liste de blocage ; code d’erreur FEATURE_FAILURE_HW_ANGLE_D3D11_DISABLED
env: disabled, D3D11 compositing is disabled, Mis sur liste de blocage ; code d’erreur FEATURE_FAILURE_HW_ANGLE_D3D11_DISABLED
GPU_PROCESS:
default: available,
WEBRENDER:
default: available,
runtime: unavailable-no-hw-compositing, Hardware compositing is disabled, Mis sur liste de blocage ; code d’erreur FEATURE_FAILURE_WEBRENDER_NEED_HWCOMP
WEBRENDER_COMPOSITOR:
default: available,
runtime: unavailable, No DirectComposition usage, Mis sur liste de blocage ; code d’erreur FEATURE_FAILURE_DCOMP_NOT_ANGLE
WEBRENDER_PARTIAL:
default: available,
WEBRENDER_SHADER_CACHE:
default: available,
runtime: unavailable, WebRender disabled, Mis sur liste de blocage ; code d’erreur FEATURE_FAILURE_WR_DISABLED
WEBRENDER_OPTIMIZED_SHADERS:
default: available,
runtime: unavailable, WebRender disabled, Mis sur liste de blocage ; code d’erreur FEATURE_FAILURE_WR_DISABLED
WEBRENDER_ANGLE:
default: available,
runtime: unavailable-no-angle, ANGLE is disabled, Mis sur liste de blocage ; code d’erreur FEATURE_FAILURE_HW_ANGLE_D3D11_DISABLED
WEBRENDER_DCOMP_PRESENT:
default: available,
runtime: unavailable, Requires ANGLE, Mis sur liste de blocage ; code d’erreur FEATURE_FAILURE_DCOMP_NOT_ANGLE
WEBRENDER_SCISSORED_CACHE_CLEARS:
default: available,
env: blocklisted, Blocklisted by gfxInfo, Mis en liste de blocage en raison de problèmes connus : bug 1603515
WEBGPU:
default: available,
WINDOW_OCCLUSION:
default: available,
VP8_HW_DECODE:
default: available,
VP9_HW_DECODE:
default: available,
REUSE_DECODER_DEVICE:
default: available,
BACKDROP_FILTER:
default: available,
CANVAS_RENDERER_THREAD:
default: available,
ACCELERATED_CANVAS2D:
default: available,
env: blocked, Disabled by Software WebRender, Mis sur liste de blocage ; code d’erreur FEATURE_FAILURE_DISABLED_BY_SOFTWARE_WEBRENDER
REMOTE_CANVAS:
default: available,
runtime: blocked, Disabled without Direct2D, Mis sur liste de blocage ; code d’erreur FEATURE_REMOTE_CANVAS_NO_DIRECT2D

Multimédia

Backend audio: wasapi
Nombre maximum de canaux: 2
Fréquence d’échantillonnage préférée: 48000
Latence aller-retour (écart type): NaNms (NaN)
Informations sur la prise en charge des codecs:
Nom du codec: Décodage logiciel, Décodage matériel
H264: Pris en charge, Non pris en charge
VP9: Pris en charge, Non pris en charge
VP8: Pris en charge, Non pris en charge
AV1: Pris en charge, Non pris en charge
HEVC: Non pris en charge, Non pris en charge
AAC: Pris en charge, Non pris en charge
MP3: Pris en charge, Non pris en charge
Opus: Pris en charge, Non pris en charge
Vorbis: Pris en charge, Non pris en charge
FLAC: Pris en charge, Non pris en charge
Wave: Pris en charge, Non pris en charge
Périphériques de sortie
Nom: Groupe, Fabricant, État, Préféré, Format, Canaux, Fréquence, Latence
Casque (Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_10280CBB&REV_1000\5&370f09ec&0&0001, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0
Headphones (bose quiet 35 fm): INTELAUDIO\CTLR_DEV_7E28&LINKTYPE_03&DEVTYPE_00&VEN_8086&DEV_AE30&SUBSYS_0CBB1028&REV_0001\5&370f09ec&0&0000, Enabled, All, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 144 - 480
Haut-parleur (Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_10280CBB&REV_1000\5&370f09ec&0&0001, Enabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 144 - 480
Périphériques d’entrée
Nom: Groupe, Fabricant, État, Préféré, Format, Canaux, Fréquence, Latence
Headset (bose quiet 35 fm): INTELAUDIO\CTLR_DEV_7E28&LINKTYPE_03&DEVTYPE_00&VEN_8086&DEV_AE30&SUBSYS_0CBB1028&REV_0001\5&370f09ec&0&0000, Enabled, All, default: F32LE, support: S16LE F32LE, 1, default: 16000, support: 16000 - 16000, 48 - 160
Prise microphone (Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_10280CBB&REV_1000\5&370f09ec&0&0001, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0
Microphone Array (Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_10280CBB&REV_1000\5&370f09ec&0&0001, Enabled, All, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 144 - 480
Stereo Mix (Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0236&SUBSYS_10280CBB&REV_1000\5&370f09ec&0&0001, Disabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0
Capacités média
Parcourir la base de données
Informations sur les modules de déchiffrement de contenu
Nom du système de clé: Robustesse vidéo, Robustesse audio, Fonctions, Début en clair, Compatible avec HDCP 2.0
org.w3.clearkey: {"persistent":"Optional","distinctive":"NotAllowed","sessionType":"[Temporary]","codec":{"decodingAndDecrypting":["h264(all)"],"decryptingOnly":["aac(all)","flac(all)","opus(all)","vp9(all)","av1(all)","vorbis(all)","vp8(all)"]}}, No, No
com.widevine.alpha: SW_SECURE_CRYPTO,SW_SECURE_DECODE, SW_SECURE_CRYPTO, {"persistent":"Optional","distinctive":"NotAllowed","sessionType":"[Temporary]","codec":{"decodingAndDecrypting":["h264(all)","vp9(all)","av1(all)","vp8(all)"],"decryptingOnly":["aac(all)","flac(all)","opus(all)","vorbis(all)"]}}, Yes, No
com.microsoft.playready.recommendation: 2000, 2000, {"persistent":"Required","distinctive":"Required","sessionType":"[Temporary,PersistentLicense]","codec":{"decodingAndDecrypting":["h264(cenc/cbcs)","vp9(cenc/cbcs)","hevc(cenc/cbcs)","av1(cenc/cbcs)","aac(cenc)"]}}, No, Yes
com.microsoft.playready.recommendation.3000: 3000, 2000, {"persistent":"Required","distinctive":"Required","sessionType":"[Temporary,PersistentLicense]","codec":{"decodingAndDecrypting":["h264(cenc/cbcs)","vp9(cenc)","hevc(cenc/cbcs)","av1(cenc/cbcs)","aac(cenc)"]}}, No, Yes
com.microsoft.playready.recommendation.3000.clearlead: 3000, 2000, {"persistent":"Required","distinctive":"Required","sessionType":"[Temporary,PersistentLicense]","codec":{"decodingAndDecrypting":["h264(cenc)","hevc(cenc)","aac(cenc)"]}}, Yes, Yes

Fonctionnalités expérimentales

Panneau latéral (sidebar.revamp): false
Onglets verticaux (sidebar.verticalTabs): false
Chatbot IA (browser.ml.chat.enabled): true
Incrustation vidéo : activation automatique lors du changement d’onglet (media.videocontrols.picture-in-picture.enable-when-switching-tabs.enabled): true
Barre d’adresse : afficher les résultats pendant la composition IME (browser.urlbar.keepPanelOpenDuringImeComposition): false
Activer/désactiver l’audio et la vidéo WebRTC au niveau global (privacy.webrtc.globalMuteToggles): false
Multimédia : JPEG XL (image.jxl.enabled): false
CSS : Masonry Layout (layout.css.grid-template-masonry-value.enabled): true
API web : WebGPU (dom.webgpu.enabled): true
Outils de développement : débogage de Service worker (devtools.debugger.features.windowless-service-workers): false

Comment 4

[Tobias]

(In reply to Andrew Osmond [:aosmond] (he/him) [PTO Dec 21-Jan 1] from comment #2)

Could you please attach your about:support? We will need your GPU details beyond the driver version. Thanks!

Hi, this is my about:support with the working driver version 32.0.101.6314. Tell me if you need it with the newer driver that cause the problems.

My GPU is the integrated graphic in the Intel Core Ultra 5 245K.

Comment 5

[Tobias]

Attachment: about:support

Comment 6

[Andrew Osmond [:aosmond] (he/him)]

Thank you, that is perfect, no need to install the new bad driver. But if you could install it to try the following, that would be great:

If you go to about:config and set both gfx.webrender.dcomp-video-hw-overlay-win and gfx.webrender.dcomp-video-sw-overlay-win to false, restart Firefox (very important for this change to take effect), and retry does it work?

If that does work, can you try setting gfx.webrender.compositor to false, restart Firefox and retry?

Thanks!

Comment 7

[Tobias]

(In reply to Andrew Osmond [:aosmond] (he/him) [PTO Dec 21-Jan 1] from comment #6)

Thank you, that is perfect, no need to install the new bad driver. But if you could install it to try the following, that would be great:

If you go to about:config and set both gfx.webrender.dcomp-video-hw-overlay-win and gfx.webrender.dcomp-video-sw-overlay-win to false, restart Firefox (very important for this change to take effect), and retry does it work?

If that does work, can you try setting gfx.webrender.compositor to false, restart Firefox and retry?

Thanks!

I tried to set the values to false but the problem is still there.

Thanks

Comment 8

[Alastor Wu [:alwu]]

Can you try to disable the pref media.wmf.zero-copy-nv12-textures and restart Firefox to see if it helps? Thanks!

Comment 9

[Tobias]

(In reply to Alastor Wu [:alwu] from comment #8)

Can you try to disable the pref media.wmf.zero-copy-nv12-textures and restart Firefox to see if it helps? Thanks!

Thank you.

I tried that and it seems to solve the problem from what I can see for now. What does disabling this option do exactly?

Comment 10

[Andrew Osmond [:aosmond] (he/him)]

It is a performance enhancement that appears to go wrong with the latest Intel drivers + possibly your GPU.

Comment 11

[Alastor Wu [:alwu]]

That controls a feature to reuse the compositor device for video playback. As it's relying on the graphic card, it's possible to be broke by updating the driver. Let's handle this problem on the same bug.

Comment 12

[Tobias]

Alright thank you. I will test it the next days and if somethin changes I will tell you in the other bug.