Open Bug 1941809 Opened 1 year ago Updated 10 months ago

https://online-video-cutter.com/ - Green screen tool not supported except in Chrome & Edge

Categories

(Web Compatibility :: Site Reports, defect, P2)

Tracking

(Webcompat Priority:P2, Webcompat Score:6)

Webcompat Priority P2
Webcompat Score 6

People

(Reporter: jesup, Unassigned)

References

(Depends on 2 open bugs, )

Details

(Keywords: webcompat:platform-bug, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs])

User Story

platform:windows,mac,linux
impact:unsupported-feature
configuration:general
affects:all
branch:release
diagnosis-team:webcompat
user-impact-score:400

Environment:
Operating system: Windows 10
Originally reported Firefox version: Firefox 135.0a1
Platforms reproduced on: windows

Steps to reproduce:
on firefox you're unable to use the Green Screen tool; the site puts up a tooltip when you hover the tool telling you it's only supported on Chrome or Edge

Actual Behavior:
Browser unsupported

STR: load the page. Add any video. mouse over the green screen

Severity: -- → S2
User Story: (updated)
Priority: -- → P2

I mentioned in the "needs diagnosis" meeting that I found the event handler that is called when the mouse enters the "Green Screen" button (by searching for "remove_color_unsupported_tooltip" in the sources).
However, that's probably a dead end: on Chrome this event handler is simply not attached to the "Green Screen" button, so the logic for detecting Firefox is most likely not called by the event handler but by the function that attaches the event handler to the button.

Webcompat Priority: --- → P2

Removing needs-sitepatch, since it's unclear what the problem is, or even what they are doing to block Firefox, as a simple UA spoof isn't enough to bypass the block. I also see that they might recommend not using Firefox for recordings in their code:

        'rec_dialog_record_hint': 'Due to Firefox limitations it\'s recommended to use Google Chrome for recording purposes',
Webcompat Score: --- → 6

The Green Screen tool is disabled because Firefox doesn't implement the EyeDropper API (which it uses to let the user pick the color to remove):

'showReplaceColorController'() {
  return 'EyeDropper' in window;
},

Implementation of that API is tracked in Bug 1728527.

User Story: (updated)
You need to log in before you can comment on or make changes to this bug.