efax email attachment won't download; download manager hangs; must abort window



16 years ago
13 years ago


(Reporter: jzakiya, Assigned: bugzilla)


Windows 2000

Firefox Tracking Flags

(Not tracked)




16 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3b) Gecko/20030210
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3b) Gecko/20030210

I am using Mozilla 1.3b Build: 2003021008.
Windows 2000, 5.00.2195, Service Pak 3
Dell Optiplex GX110
Pentium III, 930 MHz, 128MB Ram, 38GB HD

I attempted to downloaded an efax attachment (www.efax.com)
from an email/efax message from my account at www.mail.com.
The attachment was 2 pages, and had the filename: 56717e43.efx

I clicked on the attachment to download, as normal.
The first time I tried, the download manager opened, but the
file never started to download. I tried again, and the download
manager never started, and a blank page just hung. Subsequent
attempts to download resulted in continued hanging blank pages.

I eventually downloaded the attachment with IE 6.0.28 with no problems.

I have previously downloaded efax attachments with 1.0.2 with no
problems before. I just downloaded 1.3b today (F 2/21/03) to try it.

Jabari Zakiya

Reproducible: Always

Steps to Reproduce:
1.Open email with efax attachment
2 [review].Click on efax attachment to start downloading

Actual Results:  
download manager initially started, but download did not begin
subsequent attempt to donwload resulted in blank page, with no
download manager beginning, hanging

Expected Results:  
efax attachment should have been downloaded

Comment 1

16 years ago
Could this just be a cache problem?  Reporter: what happens if you clear your
cache and try again?
Product: Browser → Seamonkey
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Last Resolved: 13 years ago
Resolution: --- → EXPIRED
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