Open Bug 1947162 Opened 13 days ago Updated 13 days ago

help.hulu.com - Keyboard overlaps the chat box when accessing the virtual assistant

Categories

(Web Compatibility :: Site Reports, defect, P2)

Firefox 137
ARM
Android

Tracking

(Webcompat Score:6, Webcompat Priority:P2, firefox135 affected, firefox136 affected, firefox137 affected)

Webcompat Score 6
Webcompat Priority P2
Tracking Status
firefox135 --- affected
firefox136 --- affected
firefox137 --- affected

People

(Reporter: ctanase, Unassigned)

References

()

Details

(Keywords: webcompat:needs-diagnosis, webcompat:site-report)

User Story

platform:android
impact:workflow-broken
configuration:general
affects:all
branch:release
diagnosis-team:layout
user-impact-score:400

Attachments

(1 file)

Attached video hulu FF vs Chrome.mp4

Environment:
Operating system: OnePlus 6 A6000 (Android 11)
Firefox version: 135/137

Preconditions:
• Clean profile

Steps to reproduce:

  1. Go to https://help.hulu.com/article/hulu-supported-devices
  2. Scroll down the page.
  3. Tap on the chat/message icon at the bottom right side of the screen when it appears.
  4. Observe the behavior.

Expected Behavior:
The chat box is visible.

Actual Behavior:
The chat box is not visible, scrolling is needed.

Notes:

  1. Screen rec attached
  2. Reproducible regardless of the ETP status
  3. Reproducible on Firefox Release as well
  4. Not reproducible on Chrome
  5. Issue found during WebCompat team [Top100] websites testing

Since nightly and release are affected, beta will likely be affected too.
For more information, please visit BugBot documentation.

Severity: -- → S2
User Story: (updated)
Webcompat Priority: --- → P2
Webcompat Score: --- → 6
Priority: -- → P2
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