Open Bug 1947821 Opened 1 month ago Updated 1 month ago

Unable to access exclusive tickets on Firefox

Categories

(Firefox for Android :: Browser Engine, defect)

Firefox 135
defect

Tracking

()

UNCONFIRMED

People

(Reporter: ishraq148, Unassigned, NeedInfo)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:135.0) Gecko/20100101 Firefox/135.0

Steps to reproduce:

This is a very specific issue and hard to reproduce unless you have access. In the UK, you able to access exclusive presale tickets on Ticketmaster for select events through a platform known as O2 Priority. After finding your desired event, clicking on the "Get Tickets" link (https://www.ticketmaster.co.uk/event/35006249AF550F78?did=uko2offer) redirects you Ticketmaster.

Apologies if this is a WebCompat issue.

Actual results:

This should unlock access to the "Priority from O2" presale tickets, however this does not happen, perhaps because Firefox strips the trackers on redirect.

Expected results:

The "Priority from O2" presale tickets should be accessible. This is in the case when tested on Safari and Chrome. It also works on Firefox for Android.

Link to a screen recording on how it should work on Safari: https://streamable.com/3ypdow

Screen recording on Firefox: https://streamable.com/hswizl

The Bugbug bot thinks this bug should belong to the 'Fenix::Browser Engine' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Browser Engine
Product: Firefox → Fenix

Hey Ishraq, if you disable enhanced tracking protection (there is a toggle in the bottom sheet that is presented if you tap the lock icon in the toolbar) for ticket master are you still able to reproduce the issue?

Severity: -- → S4
Flags: needinfo?(ishraq148)
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