1949249 - firefox address bar display wrong on windows arm64

Status: UNCONFIRMED

(Core :: Graphics, defect)

Description

[xujie]

Attachment: 屏幕截图 2025-02-20 20225.PNG

Steps to reproduce:

install Firefox aarch64 on my windows notebook
click Firefox icon to run Firefox

Actual results:

The Address bar shows very dark

Expected results:

fix this bug. let address bar bright

Comment 1

[xujie]

Interesting! When I turn off 'Use recommended performance settings' and not click 'Use hardware acceleration when available' and reboot Firefox. The address bar shows as normal. When I click 'Use recommended performance settings' and reboot Firefox. The address bar shows very dark.

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Firefox::Installer' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 3

[Chris DuPuis]

Reassigning to Firefox:Address Bar

Comment 4

[James Teow [:jteow]]

Moving to Graphics since the reporter mentioned that disabling Hardware Acceleration fixed the issue. It's also worth pointing out that in the screenshot provided, the selected tab looks dark too.

Comment 5

[Teodor Tanasoaia [:teoxoy]]

Nical, do you know what might be going on here?

Comment 6

[Nicolas Silva [:nical]]

This looks like a driver bug. We had something similar with windows on ARM (qualcomm) a little while ago which was worked around by shuffling some code around until the driver bug stopped happening. It's rather difficult to deal with without having access to the specific hardware.

Could you copy-paste here the contents of the graphics section of you about:config page? It contains valuable information about your hardware and driver configuration.

Comment 7

[xujie]

What should I copy?

Comment 8

[xujie]

here are some information
gfx-shader-check.build-version 20250227124745
gfx-shader-check.device-id 0x043a
gfx-shader-check.drive-version 27.20.1920.0
gfx-shader-check.ptr-size 8

Comment 9

[xujie]

Attachment: OK

Comment 10

[xujie]

Attachment: gfx-shader-check.build-version 20250310180126 gfx-shader-check.device-id 0x043a gfx-shader-check.driver-version 27.20.1920.0 gfx-shader-check.ptr-size 8 gfx.android.rgb16.force false gfx.apitrace.enabled false gfx.blithelper.lut-size.rgb.b 15

Comment 11

[xujie]

Here are some information about gfx. And Firefox 136.0.1 not fixed this issues.

Comment 12

[xujie]

Attachment: 屏幕截图 2025-03-14 134540.png

Comment 13

[Timea Zsoldos [:tzsoldos], Desktop QA]

Hello! Thank you for submitting this issue I have tried to reproduce the issue on my end but unfortunately I wasn't able, with Firefox 137.0a1, Firefox 136.0.1, Firefox 142.0a1 and Firefox 141.0b3 on Windows 11 ARM.
Could you please answer the following questions in order to further investigate this issue?

Does this issue happen with a new profile? Here is a link on how to create one: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
Does this issue happen in the latest nightly? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
Do you have any addons installed? If yes could you please list them?

Comment 14

[xujie]

Thank you for your investigation. This issue still occurs in the latest version of Firefox. Even after reinstalling Firefox and creating a new user profile, the problem persists.

Comment 15

[xujie]

Attachment: 屏幕截图 2025-11-09 210219.png

Comment 16

[xujie]

Attachment: 屏幕截图 2025-11-09 210419.png

Comment 17

[xujie]

Attachment: 屏幕截图 2025-11-09 210332.png

Comment 18

[xujie]

Attachment: 屏幕截图 2025-11-09 210306.png

Comment 19

[xujie]

(In reply to Timea Zsoldos [:tzsoldos], Desktop QA from comment #13)

Hello! Thank you for submitting this issue I have tried to reproduce the issue on my end but unfortunately I wasn't able, with Firefox 137.0a1, Firefox 136.0.1, Firefox 142.0a1 and Firefox 141.0b3 on Windows 11 ARM.
Could you please answer the following questions in order to further investigate this issue?

Does this issue happen with a new profile? Here is a link on how to create one: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
Does this issue happen in the latest nightly? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
Do you have any addons installed? If yes could you please list them?

I don’t have any add-ons installed, but this issue still occurs.

Comment 20

[Drake Connelly]

Attachment: Screenshot displaying the Firefox UI issue in Windows for ARM.

Howdy! I'm able to reproduce this issue. My device is an SQ2 Surface Pro X running Windows 11 25H2, build number 26200.7705. Firefox version is 147.0.3 (aarch64).

This is on a fresh Firefox install, only configuration I've done is log into my Mozilla account but it was showing artifacts before I did that. I checked my settings and I am using the recommended performance settings.

Thank you!

Comment 21

[Drake Connelly]

Attachment: Screenshot displaying Firefox UI bug in Windows for ARM

Comment 22

[Drake Connelly]

Attachment: About:Config graphics section dump

Comment 23

[Drake Connelly]

Attachment: Screenshot displaying Firefox Nightly UI bug in Windows for ARM

Issue persists on Firefox Nightly with a fresh profile and no extensions installed.

Nightly version is 149.0a1 (2026-02-09) (aarch64).