Open
Bug 1949438
Opened 8 months ago
Updated 8 months ago
Crash in [@ mozilla::ipc::GeckoChildProcessHost::OnChannelConnected] with Traps Advanced Endpoint Protection by Palo Alto Networks
Categories
(External Software Affecting Firefox :: Other, defect)
Tracking
(firefox135 affected, firefox136 affected, firefox137 affected)
NEW
People
(Reporter: aryx, Unassigned)
Details
(Keywords: crash)
Crash Data
99 crashes from 99 installs of Firefox 135.0 and 135.0.1 on Windows 10 and 11, >75% of crashes after Firefox had been running for more than an hour. The reports have the file cyinjct.dll
in the stack which is Traps Advanced Endpoint Protection by Palo Alto Networks.
Crash report: https://crash-stats.mozilla.org/report/index/056c91ce-871b-4efc-8a25-6a7740250220
MOZ_CRASH Reason:
MOZ_CRASH(can't open handle to child process)
Top 10 frames:
0 xul.dll mozilla::ipc::GeckoChildProcessHost::OnChannelConnected(unsigned long) ipc/glue/GeckoChildProcessHost.cpp:1750
1 xul.dll IPC::Channel::ChannelImpl::ProcessIncomingMessages(base::MessagePumpForIO::IO... ipc/chromium/src/chrome/common/ipc_channel_win.cc:361
1 xul.dll IPC::Channel::ChannelImpl::OnIOCompleted(base::MessagePumpForIO::IOContext*, ... ipc/chromium/src/chrome/common/ipc_channel_win.cc:483
2 xul.dll base::MessagePumpForIO::WaitForIOCompletion(unsigned long, base::MessagePumpF... ipc/chromium/src/base/message_pump_win.cc:490
2 xul.dll base::MessagePumpForIO::WaitForWork() ipc/chromium/src/base/message_pump_win.cc:472
2 xul.dll base::MessagePumpForIO::DoRunLoop() ipc/chromium/src/base/message_pump_win.cc:457
3 xul.dll base::MessagePumpWin::RunWithDispatcher(base::MessagePump::Delegate*, base::M... ipc/chromium/src/base/message_pump_win.cc:59
3 xul.dll base::MessagePumpWin::Run(base::MessagePump::Delegate*) ipc/chromium/src/base/message_pump_win.h:79
4 xul.dll MessageLoop::RunInternal() ipc/chromium/src/base/message_loop.cc:369
4 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:362
Comment 1•8 months ago
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Volume has gone down a lot since that initial spike, so this may have been fixed on their end?
Severity: -- → S4
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Description
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