Closed Bug 1951679 Opened 7 months ago Closed 11 days ago

guildwars2.com - "SING IN" button does not work, it won't redirect to login page with Strict ETP

Categories

(Web Compatibility :: Privacy: Site Reports, defect)

Firefox 138
Desktop
Windows 10
defect

Tracking

(firefox136 affected, firefox137 affected, firefox138 affected)

RESOLVED FIXED
Tracking Status
firefox136 --- affected
firefox137 --- affected
firefox138 --- affected

People

(Reporter: ctanase, Unassigned)

References

(Blocks 2 open bugs, )

Details

(Keywords: webcompat:site-report, webcompat:tracker-blocking, Whiteboard: [webcompat-source:product])

Environment:
Operating system: Windows 10
Firefox version: Firefox 136.0b9 (aurora)/138

Preconditions:

  • ETP set to STRICT
  • Clean profile

Steps to reproduce:

  1. Navigate to: https://help.guildwars2.com/hc/en-us/requests/new
  2. Click on "SING IN".

Expected Behavior:
Redirects to login page.

Actual Behavior:
Does not redirect to login page.

Notes:

  • Not reproducible with ETP STANDARD/turned OFF on Normal
  • Reproducible with both Standard and Strict ETP on PBM (but not with ETP OFF)
  • Reproducible on the latest Nightly

Created from webcompat-user-report:bf755699-789b-4e8b-96cd-2959524d49ad

Since nightly and release are affected, beta will likely be affected too.
For more information, please visit BugBot documentation.

zendesk blocking is preventing the auth flow from proceeding.

Severity: -- → S3

We have a global exception in place for zendesk: https://etp-exceptions.mozilla.org/ See Bug 1962564.

Tested again and the sign in button seems to work now.

Status: NEW → RESOLVED
Closed: 11 days ago
No longer depends on: tp-breakage
Resolution: --- → FIXED
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