Closed Bug 1955139 Opened 7 months ago Closed 6 months ago

Android permissions article now redirects to marketing info page

Categories

(support.mozilla.org :: Knowledge Base Content, defect)

Product:
support.mozilla.org
Component:
Knowledge Base Content
Platform:
All
Android
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: 08xjcec48, Unassigned)

Details

Steps to reproduce:

Many answers on support forums point to this article, which explained, for example, why Firefox may request access to your camera:

How does Firefox for Android use the permissions it requests?
https://support.mozilla.org/kb/how-firefox-android-use-permissions-it-requests

However, someone has replaced it with a redirect to a new article that only covers marketing permissions: https://support.mozilla.org/kb/mobile-marketing-data.

Component: General → Knowledge Base Content
OS: Unspecified → Android
Hardware: Unspecified → All

https://support.mozilla.org/en-US/kb/how-firefox-android-use-permissions-it-requests/history shows the following for the last revision 293546:
Revision id: 293546
Created: Mar 6, 2025, 10:58:22 AM
Creator: Dayani Lucia G.F.
Comment: Redirect
Reviewed: Yes
Reviewed: Mar 6, 2025, 10:58:31 AM
Reviewed by: dgalindo
Is approved? Yes

The content of the How does Firefox for Android use the permissions it requests? article, before it was redirected, can be seen here by clicking on the Revision Content heading:
https://support.mozilla.org/en-US/kb/how-firefox-android-use-permissions-it-requests/revision/279846

The related bug report for the new Manage marketing data settings in Firefox for Android article, according to it's history at https://support.mozilla.org/en-US/kb/mobile-marketing-data/history, is Bug 1917415 (Access Denied for me.) Dayana, can you review?

Status: UNCONFIRMED → NEW
Ever confirmed: true
Flags: needinfo?(dgaleano)

P.S. (In case it helps) If a decision is made to revert the redirect, that can be done as follows:

  1. Go to https://support.mozilla.org/en-US/kb/how-firefox-android-use-permissions-it-requests/revision/279846
  2. Click Edit article based on this revision (this opens an Edit page with the content of the How does Firefox for Android use the permissions it requests? article, before it was redirected)
  3. Click Submit for Review and then Submit. The pending revision will then appear in the Recent Revisions list.
  4. The revision will need review and approval, which can be done from its history page.

(In reply to Alice Wyman from comment #1)

https://support.mozilla.org/en-US/kb/how-firefox-android-use-permissions-it-requests/history shows the following for the last revision 293546:
Revision id: 293546
Created: Mar 6, 2025, 10:58:22 AM
Creator: Dayani Lucia G.F.
Comment: Redirect
Reviewed: Yes
Reviewed: Mar 6, 2025, 10:58:31 AM
Reviewed by: dgalindo
Is approved? Yes

The content of the How does Firefox for Android use the permissions it requests? article, before it was redirected, can be seen here by clicking on the Revision Content heading:
https://support.mozilla.org/en-US/kb/how-firefox-android-use-permissions-it-requests/revision/279846

The related bug report for the new Manage marketing data settings in Firefox for Android article, according to it's history at https://support.mozilla.org/en-US/kb/mobile-marketing-data/history, is Bug 1917415 (Access Denied for me.) Dayana, can you review?

Hi Alice, thank you for flagging. Following the Terms of Use update, several articles were replaced. The redirect is expected for this one in particular and will not be reverted.

Status: NEW → RESOLVED
Closed: 7 months ago
Flags: needinfo?(dgaleano)
Resolution: --- → WONTFIX

Thanks for looking into this, Dayana but I'm still confused. The last version of the "How does Firefox for Android use the permissions it requests?" article had the search summary, "When installing Firefox, Android asks you to grant a number of permissions. This article explains what these permissions mean and how they are used." That article now redirects to a very different new article, Manage marketing data settings in Firefox for Android with the search summary, "Learn what marketing data Firefox collects on Android, how Mozilla uses it, and how to manage or opt out of marketing data sharing."

I was wondering, will the new marketing article be updated to include content from the redirected article?

There are also two other SUMO articles that include similar content that are still available, linked below. Could we link to the Firefox Focus for Android article in the Related content section of the new marketing article?

Flags: needinfo?(dgaleano)

I believe the legal team requested the removal of all mentions of "no selling of data to third parties." However, the individuals responsible for this task ended up replacing entire pages without realizing that this could harm the support community.

For instance, if a user searches for information about camera permissions, finds an old link in a forum thread, and is then redirected to the new article about marketing partners, they may mistakenly assume there is a connection between the two topics (i.e., that Firefox is taking pictures of people and selling them).

Please consider restoring the replaced article(s) and editing only the relevant sections to include links to the new marketing and Terms of Use information.

Status: RESOLVED → REOPENED
Resolution: WONTFIX → ---

I have a revision pending to the still available Firefox Focus permissions article to remove "We do not share your data with third parties" and replace it with updated content. See https://support.mozilla.org/en-US/kb/how-does-firefox-focus-android-use-permissions-it-requests/history and discussion. Dayana, can you review?

The Firefox Klar permissions article may need a similar update, since it also has a FAQ that says "We do not share your data with third parties. ". The Firefox for iOS permissions and Firefox Focus for iOS permissions articles also need review.

Since there hasn't been any feedback, I approved the revision to How does Firefox Focus for Android use the permissions it requests to remove "We do not share your data with third parties" and replace it with updated content. I also submitted a revision that's pending review, to revert the How does Firefox for Android use the permissions it requests? redirect, with an edit to replace "We do not share your data with third parties" with updated content. See https://support.mozilla.org/en-US/kb/how-firefox-android-use-permissions-it-requests/history

(from comment #1)

https://support.mozilla.org/en-US/kb/how-firefox-android-use-permissions-it-requests/history shows the following for the last revision 293546:
Revision id: 293546
Created: Mar 6, 2025, 10:58:22 AM
Creator: Dayani Lucia G.F.
Comment: Redirect
Reviewed: Yes
Reviewed: Mar 6, 2025, 10:58:31 AM
Reviewed by: dgalindo
Is approved? Yes
<snip>

The related bug report for the new Manage marketing data settings in Firefox for Android article, according to it's history at https://support.mozilla.org/en-US/kb/mobile-marketing-data/history, is Bug 1917415 (Access Denied for me.) Dayana, can you review?

(from comment #7)

Since there hasn't been any feedback, I approved the revision to How does Firefox Focus for Android use the permissions it requests to remove "We do not share your data with third parties" and replace it with updated content. I also submitted a revision that's pending review, to revert the How does Firefox for Android use the permissions it requests? redirect, with an edit to replace "We do not share your data with third parties" with updated content. See https://support.mozilla.org/en-US/kb/how-firefox-android-use-permissions-it-requests/history

Dayani, can you review? See https://support.mozilla.org/en-US/kb/how-firefox-android-use-permissions-it-requests/history

Flags: needinfo?(dgalindo)
Flags: needinfo?(dgaleano)
Status: REOPENED → RESOLVED
Closed: 7 months ago → 6 months ago
Flags: needinfo?(dgalindo)
Resolution: --- → FIXED
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