Firefox stops loading any website after a while
Categories
(Core :: Networking, defect)
Tracking
()
People
(Reporter: wojtek, Unassigned)
Details
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:136.0) Gecko/20100101 Firefox/136.0
Steps to reproduce:
Just browsing the internet / have firefox open for a couple of hours…
Actual results:
After a while Firefox suddently stops loading any page. In the tab there is an animation indicating that the page is being loaded but nothing happens. I opened dev console / network and there is no request being made.
It was happening like that about 1-2 years ago but went away.
Other browsers works just fine.
Restarting the browser makes the issue go away
|
||
Updated•1 year ago
|
|
||
Comment 1•1 year ago
|
||
Thanks for the report. When this happens, can you take a profile and send it to us?
You can use the profiler button (customize the toolbar to add it), or see https://profiler.firefox.com/ for the keyboard shortcuts (and other advice).
When you upload the profile, you can sanitize it of any URLs/etc - this is the default in Firefox Release builds (and I think beta); Nightly defaults to uploading everything (but you can uncheck the boxes to remove things as you wish).
Note that Capturing a profile actually loads a page to display it, so if it's really not working this may fail.
If so, you may need to capture logs (via about:logging) and send them to us at necko@mozilla.com (don't upload them here, they have things like URLs in them).
Thanks again
Oh, I didn't know about about:logging and it didn't occur to me to run the profiler (for some reason I assumed it would be only about performance…)
as for about:logging - which modules should I choose? It had selected: timestamp,sync,nsHttp:5,cache2:5,nsSocketTransport:5,nsHostResolver:5,EarlyHint:5 - is it OK?
Unfortunately since yesterday the issue seem to be gone (but I restarted the OS as well…)
|
|
||
Comment 3•1 year ago
|
||
Those would be a good start; that's the 'Networking' preset.
Once you get a log or profile, respond here and clear the NeedInfo. Thanks!
OK, it just happened and it was so weird that even about:logging didn't want to open.
I managed to grab something (profiler opened after a while) but I don't know if it has any value:
Two more:
https://share.firefox.dev/3QSVeEw
https://share.firefox.dev/3QQiNhd
It seems the issue was happening if I were opening a lot of tabs at once (in the background)
After a while Firefox goes back to normal. I took a look and it seems the culprit is simply Notefox extension (https://addons.mozilla.org/en-US/firefox/addon/websites-notes/):
https://i.ibb.co/Pv6KHX7b/imagen.png
https://i.ibb.co/Kpt3kjG6/imagen.png
I removed the extension and it seems the issue is gone :)
|
|
||
Comment 6•1 year ago
|
||
Thanks for figuring it out! Please poke the Notefox people to resolve their issue
Reference: https://github.com/Sav22999/websites-notes/issues/138 :)
Description
•