Google Play Store description of Firefox for Android in pa_PK is mistakenly written in pa_IN
Categories
(Firefox for Android :: L10N, defect)
Tracking
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People
(Reporter: krzysztof.glebowicz, Unassigned)
Details
Steps to reproduce:
According to https://support.mozilla.org/en-US/questions/1501561, user's default language is Punjabi (Gurmukhi) but in Android play store the app info for the Mozilla Firefox is shown in the Punjabi (Shahmukhi).
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Comment 1•7 months ago
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The severity field is not set for this bug.
:delphine, could you have a look please?
For more information, please visit BugBot documentation.
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Comment 2•7 months ago
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I'm sorry that this fell through the cracks. I am adding Peiying as she may be able to help update this. Thank you!
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Comment 3•7 months ago
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Thanks (In reply to Krzysztof from comment #0)
Steps to reproduce:
According to https://support.mozilla.org/en-US/questions/1501561, user's default language is Punjabi (Gurmukhi) but in Android play store the app info for the Mozilla Firefox is shown in the Punjabi (Shahmukhi).
Thank you for relaying the message. I checked back on where the translation comes from, and it shows that it was from a few requests in October through November last year. The marketing team was targeting countries like India (written in Shahmukhi) but not Pakistan (written in Gurmukhi). Additionally Mozilla products, including Firefox browsers are localized by community volunteers in pa-IN or Shahmukhi. So even if the marketing content in various app stores are in the user's default language, they won't be able to download the browser in the matching script.
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Comment 4•7 months ago
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The severity field is not set for this bug.
:delphine, could you have a look please?
For more information, please visit BugBot documentation.
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Updated•7 months ago
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Comment 5•7 months ago
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I'm unclear what the path forward is to fix this issue (this was the original issue filed, for context)
Could you please clarify? thanks!
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Comment 6•7 months ago
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(In reply to Delphine Lebédel [:delphine - Use needinfo] from comment #5)
I'm unclear what the path forward is to fix this issue (this was the original issue filed, for context)
Could you please clarify? thanks!
I don't think there is a fix. Even if the marketing content matches the script, the browser is not in the language the user wants.
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Comment 7•7 months ago
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I don't think there is a fix. Even if the marketing content matches the script, the browser is not in the language the user wants.
The listing is in Shahmukhi script, we don't support that anywhere.
The listing should be using the same script as the app, which is Gurmukhi. If that's something that we don't want to do, then we are better off restoring the English text.
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Comment 8•7 months ago
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(In reply to Peiying Mo [:CocoMo] from comment #3)
The marketing team was targeting countries like India (written in Shahmukhi) but not Pakistan (written in Gurmukhi).
sorry, didn't get you. Punjabi people in pakistan write punjabi with Shahmukhi script and Punjabi people in India (where Punjabi (gurmukhi) is official language of the state) writes it with Gurmukhi script or It was a typo?
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Comment 9•7 months ago
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(In reply to Kuldeep Singh from comment #8)
(In reply to Peiying Mo [:CocoMo] from comment #3)
The marketing team was targeting countries like India (written in Shahmukhi) but not Pakistan (written in Gurmukhi).
sorry, didn't get you. Punjabi people in pakistan write punjabi with Shahmukhi script and Punjabi people in India (where Punjabi (gurmukhi) is official language of the state) writes it with Gurmukhi script or It was a typo?
Hello Kuldeep, I indeed got the two scripts mixed up in my comments above. Should be Gurmukhi script for the state of Punjabi in India - and this is the localization community we have: https://pontoon.mozilla.org/pa-IN/ localizing various products.
Description
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