Closed Bug 1958210 Opened 1 year ago Closed 1 year ago

www.adobe.com - Firefox ESR is not supported

Categories

(Web Compatibility :: Site Reports, defect, P1)

Product:
Web Compatibility
Component:
Site Reports
Platform:
Desktop
Windows 10
Type:
defect

Tracking

(Webcompat Priority:P1, Webcompat Score:7, firefox-esr128 fixed, firefox137 unaffected, firefox138 unaffected, firefox139 unaffected)

Status:
RESOLVED WORKSFORME
Project Flags:
Webcompat Priority P1
Webcompat Score 7
Tracking Flags:
Tracking Status
firefox-esr128 --- fixed
firefox137 --- unaffected
firefox138 --- unaffected
firefox139 --- unaffected

People

(Reporter: rbucata, Unassigned)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: webcompat:contact-in-progress, webcompat:needs-sitepatch, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs][webcompat:sightline])

User Story

platform:windows,mac,linux
impact:blocked
configuration:general
affects:all
branch:esr
user-impact-score:1000
diagnosis-team:webcompat

Attachments

(1 file)

esr vs nightly vs release.mp4
594.69 KB, video/mp4
Details

Environment:
Operating system: Windows 10
Firefox version: Firefox 128.0 ESR

Steps to reproduce:

  1. Navigate to: https://www.adobe.com/
  2. Perform account login and observe

Expected Behavior:
The account page loads

Actual Behavior:
Browser unsupported message displayed

Notes:

  • Reproduces regardless of the status of ETP
  • Does not reproduce in firefox-nightly, firefox-release, and chrome

Created from https://github.com/webcompat/web-bugs/issues/151910

Since the status is marked as unaffected for nightly and release, is it unaffected for beta too?
For more information, please visit BugBot documentation.

status-firefox138: --- → ?
Whiteboard: [webcompat-source:web-bugs] → [webcompat-source:web-bugs][webcompat:sightline]
Webcompat Score: --- → 1
Severity: -- → S2
User Story: (updated)
Webcompat Priority: --- → P1
Webcompat Score: 1 → 9
Depends on: firefox-not-supported
Keywords: webcompat:contact-ready, webcompat:needs-sitepatch
Priority: -- → P1

I sent email to the mozilla-adobe list about this

Sent a followup email

Webcompat Score: 9 → 7

Mass-assigning diagnosis-team to webcompat for "Firefox is not supported" bugs that don't already have a team assigned. This action is done by a script. For your convenience, feel free to filter your bugmail with 559a9604-41ec-11f0-9ec6-f3f21dcd7cf2.

User Story: (updated)

ESR 128 is now supported by Adobe. Note that Illustrator (which is in beta) doesn't support anything but Chrome and Edge.

Status: NEW → RESOLVED
Closed: 1 year ago
User Story: (updated)
Resolution: --- → WORKSFORME
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