Closed Bug 196150 Opened 22 years ago Closed 21 years ago

crash when I press the send button

Categories

(MailNews Core :: Networking, defect)

x86
Linux
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: ifinci, Assigned: mscott)

Details

(Keywords: crash, stackwanted)

User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4a) Gecko/20030305 Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4a) Gecko/20030305 When ever I try to send an email - mozilla immidiatly crashes. This happens only with this nightly, not with older versions (1.3b or evern 1.4a nightly from few days back). Reproducible: Always Steps to Reproduce: 1.write a short email 2.press the send button 3. Actual Results: mozilla crashes. Expected Results: send email.
well - I've done some more checking - this happens only if the spell checker is enabled (I have the one from spellcheck.mozdev.org installed). Agian - I don't see this with older versions even when the spell checker is on.
can you post Talkback ID for this crash "mozilla/bin/components/talkback/talkback" ? Did you check http://spellchecker.mozdev.org/installation.html#mozilla1.4a and running latest version of spellchecker ?
Keywords: crash, stackwanted
I've checked the 1.4a spell checker installation. As for talkback - how to I get this?
when mozilla crashes, it should give you a window where you can fill in email/url/comments and then "send". After you do that, run mozilla/components/talkback/talkback, note the talkback for the crash you sent in and report that here.
Well - it doesn't open the talkback window at all. I've ran mozilla from a console, and noticed the following error when it crashed: software/mozilla-030305/mozilla-bin: relocation error: ifinci/software/mozilla-030305/components/libspellchecker.so: undefined symbol: CreateInstance__18nsComponentManagerRC4nsIDP11nsISupportsRC4nsIDPPv The crash happens due to the spellchecker for sure, since it happens when pressing the spell button also. bye, Ilan
Ilan: If a window did not popup when you crashed, you do not have a Talkback enabled build. Could you please download a Talkback enabled build, reproduce this crash again and send in the incident? Thanks. If he is using the latest spellchecker, I wonder how different it is from the crashes mentioned in bug 185251.
> software/mozilla-030305/mozilla-bin: relocation error: > ifinci/software/mozilla-030305/components/libspellchecker.so: undefined symbol: > CreateInstance__18nsComponentManagerRC4nsIDP11nsISupportsRC4nsIDPPv talkback won't catch that. Mozilla will "abort" in that situation which bypasses the talkback mechanism. It is mostly likely that Mozilla changed some API and the spellchecker folks have not compiled a new version (note that the linux version is from mid-February).
Mozilla/5.0 (Windows; U; Windows NT 5.0; ja-JP; rv:1.5) Gecko/20030925 I have also seen this problem 3 times without spell checker activated. On two occasions I sent a talkback. On one occasion, I know that the message was properly sent, but it was not moved to my sent messages before the crash. There is nothing I can say that was common to all three instances. Two were replies to multiple parties, one was to a single person (not sure if it was a reply or not, it included none of the original message if it was). Let me know if you would like any more information
This is 1 of 2 talkback incidents under Jon Scharff's email address. Other than the comment section, the 2 stack traces are identical. Incident ID 24936759 Stack Signature FULLSOFT.DLL + 0x111a (0x60dc111a) fe0ee95b Product ID MozillaTrunk Build ID 2003092514 Trigger Time 2003-10-30 07:50:03 Platform Win32 Operating System Windows NT 5.0 build 2195 Module FULLSOFT.DLL URL visited User Comments sending mail Trigger Reason Access violation Source File Name Trigger Line No. Stack Trace FULLSOFT.DLL + 0x111a (0x60dc111a) FULLSOFT.DLL + 0x1285 (0x60dc1285) FULLSOFT.DLL + 0x73af (0x60dc73af) msafd.dll + 0x6273 (0x74fd6273) msafd.dll + 0x8d4f (0x74fd8d4f) msafd.dll + 0x4c6a (0x74fd4c6a) WS2_32.DLL + 0xc21d (0x7503c21d) _PR_MD_CONNECT [c:/builds/seamonkey/mozilla/nsprpub/pr/src/md/windows/w95sock.c, line 147] SocketConnect [c:/builds/seamonkey/mozilla/nsprpub/pr/src/io/prsocket.c, line 277] Ipv6ToIpv4SocketConnect [c:/builds/seamonkey/mozilla/nsprpub/pr/src/io/pripv6.c, line 136] ssl_DefConnect [c:/builds/seamonkey/mozilla/security/nss/lib/ssl/ssldef.c, line 57] ssl_Connect [c:/builds/seamonkey/mozilla/security/nss/lib/ssl/sslsock.c, line 1101] nsSSLIOLayerConnect [c:/builds/seamonkey/mozilla/security/manager/ssl/src/nsNSSIOLayer.cpp, line 881] nsSocketTransport::InitiateSocket [c:/builds/seamonkey/mozilla/netwerk/base/src/nsSocketTransport2.cpp, line 938]
what I said in comment 7 was correct and the original bug is no longer a problem Jon: if you still crash, please file another bug resolving WFM
Status: NEW → RESOLVED
Closed: 21 years ago
Resolution: --- → WORKSFORME
Product: MailNews → Core
Product: Core → MailNews Core
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