1965210 - The audio is cut out after unplugging and plugging the headset back in

Status: NEW

(Core :: WebRTC: Audio/Video, defect, P3)

Description

[Daniel Bodea [:danibodea]]

Note

• Audio is intermittently lost or played with bad quality after headset interrupts.

Found in

• Nightly v140.0a1

Affected versions

• Nightly v140.0a1
• Beta v139.0b5

Tested platforms

• Affected platforms: MacOS 12, Windows 10
• Unaffected platforms: unknown

Steps to reproduce

1. Join into a Jitsi meeting, like https://meet.jit.si/InjuredResidencesCoolThereby
2. unplug headset
3. Plug headset back in.

Expected result

• Interrupt behaves correctly.

Actual result

• Audio is cut out.
• OR audio is connected, but with low quality.

Regression range

• unknown

Additional notes

• Audio being cut off was more likely to reproduce opn Mac OS 12.
• This issue is intermittent! It might cut audio for the system that made the interrupt, it might worsen the qudio quality for BOTH systems or it might not occur at all!
• Possible related errors:
  MaxListenersExceededWarning: Possible EventEmitter memory leak detected. 11 rtc.audio_output_device_changed listeners added. Use emitter.setMaxListeners() to increase limit d events.js:211 addListener events.js:227 addListener Listenable.ts:46 su JitsiLocalTrack.js:222 Wu RTC.js:66 Wu RTC.js:48 obtainAudioAndVideoPermissions RTC.js:186 events.js:46:39 MaxListenersExceededWarning: Possible EventEmitter memory leak detected. 11 rtc.device_list_will_change listeners added. Use emitter.setMaxListeners() to increase limit d events.js:211 addListener events.js:227 addListener Listenable.ts:46 su JitsiLocalTrack.js:227 Wu RTC.js:66 Wu RTC.js:48 obtainAudioAndVideoPermissions RTC.js:186
Error: Could not get children of/Users/svuser/Library/Application Support/Firefox/Profiles/7wpd75gr.14/thumbnails': directory does not exist (NS_ERROR_FILE_NOT_FOUND) PromiseWorker.sys.mjs:75
  Uncaught TypeError: can't access property "closedGroups", winData is undefined
  ssi_getStateForClosedTabsAndClosedGroupTabs resource:///modules/sessionstore/SessionStore.sys.mjs:4310
  ssi_getClosedTabCountForWindow resource:///modules/sessionstore/SessionStore.sys.mjs:4088
  tabCount resource:///modules/sessionstore/SessionStore.sys.mjs:4141
  getClosedTabCount resource:///modules/sessionstore/SessionStore.sys.mjs:4141
  ss_getClosedTabCount resource:///modules/sessionstore/SessionStore.sys.mjs:373
  toggleRecentlyClosedTabs chrome://browser/content/browser-places.js:611
  _onPopupShowing chrome://browser/content/browser-places.js:710
  PlacesMenu chrome://browser/content/places/browserPlacesViews.js:1999
  HistoryMenu chrome://browser/content/browser-places.js:583
  <anonymous> chrome://browser/content/browser-menubar.js:180
  maybeSaveClosedWindow resource:///modules/sessionstore/SessionStore.sys.mjs:2581
  ssi_onClose resource:///modules/sessionstore/SessionStore.sys.mjs:2435
  ssi_observe resource:///modules/sessionstore/SessionStore.sys.mjs:1524
  SessionStore.sys.mjs:4310:28
  TypeError: can't access property "ownerGlobal", browser is null
  PictureInPicture.sys.mjs:603:15
  updateUrlbarToggle resource://gre/modules/PictureInPicture.sys.mjs:603
  receiveMessage resource://gre/modules/PictureInPicture.sys.mjs:104
  TypeError: can't access property "audioPlaybackStopped", browser is null
  AudioPlaybackParent.sys.mjs:21:9
  receiveMessage resource://gre/actors/AudioPlaybackParent.sys.mjs:21
  TypeError: can't access property "ownerGlobal", browser is null
  PictureInPicture.sys.mjs:603:15
  updateUrlbarToggle resource://gre/modules/PictureInPicture.sys.mjs:603
  receiveMessage resource://gre/modules/PictureInPicture.sys.mjs:104
  error in gIndicatorWindow.updateIndicatorState(): can't access property "ownerGlobal", browser is null webrtcUI.sys.mjs:845:19
  updateGlobalIndicator resource:///modules/webrtcUI.sys.mjs:845
  updateIndicators resource:///modules/webrtcUI.sys.mjs:684
  updateIndicators resource:///actors/WebRTCParent.sys.mjs:143
  receiveMessage resource:///actors/WebRTCParent.sys.mjs:135`

Comment 1

[Jan-Ivar Bruaroey [:jib] (needinfo? me)]

Thanks Daniel, could you look at bug 1929592 to see if this is a dup?

Comment 2

[Daniel Bodea [:danibodea]]

These reports are difinitely similar and they should be tied by the "See Also" tag, but:

1. when bug 1929592 was logged, it was only found to reproduce on MacOS 13 ARM.
2. when the current report was logged, it was found to reproduce on MacOS 12 x64 and Windows 10 x64.

It is yet unknown whether they are caused by the same problem. I would suggest to keep both reports untill something changes and we can determine the cause, but feel free to address them however you see fit. Thank you.

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:jib, could you have a look please?

For more information, please visit BugBot documentation.