Closed Bug 1968450 Opened 7 months ago Closed 6 months ago

www.chipotle.com - Support/Live Chat broken with ETP Strict

Categories

(Web Compatibility :: Privacy: Site Reports, defect)

Firefox 140
defect

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: celenity, Unassigned)

References

Details

Chipotle's Contact Support page (https://www.chipotle.com/contact-us) appears to be broken with ETP Strict. This is due to Firefox blocking the liveperson.com, liveperson.net, & lpsnmedia.net domains. I can confirm that setting urlclassifier.trackingSkipURLs to *.liveperson.com, *.liveperson.net, *.lpsnmedia.net fixes the issue (At first glance, it appears to work without allowing liveperson.com - but liveperson.com is also required for submitting order information).

To reproduce, just navigate to [https://www.chipotle.com/contact-us](https://www.chipotle.com/contact-us), select Contact Support -> Tell us about it. You can then select any of the options that end with - Chat with Pepper (I've been using Online Order Issue). After making your selection, you'll see that instead of taking you to the live chat, nothing happens.

This bug has been fixed by a permanent intervention.

This is an automated assessment, if this bug still reproduces for you in the most recent Nightly version, please reopen.

Note that permanent interventions currently do not apply to ETP-Strict. This might change in a future version of Firefox.

Status: UNCONFIRMED → RESOLVED
Closed: 6 months ago
Resolution: --- → FIXED
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