198105 - cannot display graphs

Status: RESOLVED DUPLICATE of bug 196247

(Bugzilla :: Reporting/Charting, defect)

Description

[Mike Reynolds]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3) Gecko/20030312
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.3) Gecko/20030312


I click on reports, graphical select product on Axis X, Version on multiple
images and Status on Axis Y.  Whether I select bar or pie the same result
occurs.  This is the entry in the apache access_log:

10.10.7.131 - - [18/Mar/2003:17:13:07 +0000] "GET
/bugzilla2/report.cgi?y_axis_field=product&cumulate=1&z_axis_field=versi
on&format=bar&x_axis_field=bug_status&x_labels_vertical=1&query_format=r
eport-graph&short_desc_type=allwordssubstr&short_desc=&long_desc_type=su
bstring&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&bug_st
atus=NEW&bug_status=ASSIGNED&bug_status=REOPENED&bug_status=PENDING&op_s
ys=&emailassigned_to1=1&emailtype1=substring&email1=&emailassigned_to2=1
&emailreporter2=1&emailqa_contact2=1&emailcc2=1&emailtype2=substring&ema
il2=&bugidtype=include&bug_id=&changedin=&chfieldfrom=&chfieldto=Now&chf
ieldvalue=&action=wrap&field0-0-0=noop&type0-0-0=noop&value0-0-0=
HTTP/1.1" 200 11274
10.10.7.131 - - [18/Mar/2003:17:13:09 +0000] "GET
/bugzilla2/report.cgi?bug_file_loc_type=allwordssubstr&bug_status=NEW&bu
g_status=ASSIGNED&bug_status=REOPENED&bug_status=PENDING&bugidtype=inclu
de&chfieldto=Now&cumulate=1&emailassigned_to1=1&emailassigned_to2=1&emai
lcc2=1&emailqa_contact2=1&emailreporter2=1&emailtype1=substring&emailtyp
e2=substring&field0-0-0=noop&long_desc_type=substring&query_format=repor
t-graph&short_desc_type=allwordssubstr&type0-0-0=noop&x_axis_field=bug_s
tatus&x_labels_vertical=1&y_axis_field=product&z_axis_field=version&form
at=bar&ctype=png&action=plot&version=SELECT%20version.value%20from%20ver
sion%20where%20version.product_id%20%3D%20bug&width=600&height=350
HTTP/1.1" 200 5535

There is no entry in the apache error_log

The report completes and no graph is displayed ( see below )

Error displayed with debug=1

Bugzilla Version 2.17.3
Internal Error
	  	

Bugzilla has suffered an internal error. Please save this page and send it to
[e-mail] with details of what you were doing at the time this message
appeared.

URL:
http://mreynolds-sun.corp.ipass.com/bugzilla2/report.cgi?bug_file_loc_type=allwordssubstr&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&bug_status=PENDING&bugidtype=include&chfieldto=Now&cumulate=1&emailassigned_to1=1&emailassigned_to2=1&emailcc2=1&emailqa_contact2=1&emailreporter2=1&emailtype1=substring&emailtype2=substring&field0-0-0=noop&long_desc_type=substring&query_format=report-graph&short_desc_type=allwordssubstr&type0-0-0=noop&x_axis_field=bug_status&x_labels_vertical=1&y_axis_field=product&z_axis_field=component&format=bar&ctype=png&action=plot&component=BB-PBGen&width=600&height=350&debug=1
undef error - Template::Exception at /usr/local/lib/perl5/5.8.0/CGI/Carp.pm line
301.




Reproducible: Always

Steps to Reproduce:
1.I click on reports, 
2. select graphical 
3. select product on Axis X, Version on multiple images and Status on Axis Y. 
4. Whether I select bar or pie the same result occurs.
5. right click on image and select view image
6. This image could not be displayed because it contains errors .

URL is above.
Actual Results:  
Report generated and no graphs were displyed

Expected Results:  
displayed report with graphs

Checking perl modules ...
Checking for       AppConfig (v1.52)   ok: found v1.52
Checking for             CGI (v2.88)   ok: found v2.89
Checking for    Data::Dumper (any)     ok: found v2.101
Checking for     Date::Parse (any)     ok: found v2.23
Checking for             DBI (v1.13)   ok: found v1.32
Checking for      DBD::mysql (v1.2209) ok: found v2.1024
Checking for      File::Spec (v0.82)   ok: found v0.82
Checking for      File::Temp (any)     ok: found v0.13
Checking for        Template (v2.08)   ok: found v2.08
Checking for      Text::Wrap (v2001.0131) ok: found v2001.0929

The following Perl modules are optional:
Checking for              GD (v1.20)   ok: found v2.06
Checking for     Chart::Base (v0.99)   ok: found v0.99
Checking for     XML::Parser (any)     ok: found v2.31
Checking for       GD::Graph (any)     ok: found v1.39
Checking for GD::Text::Align (any)     ok: found v1

Comment 1

[Gervase Markham [:gerv]]

Drat. bbaetz: tell us again how we get sensible error messages out of Template
Toolkit at the moment?

Gerv

Comment 2

[Dave Miller [:justdave]]

edit globals.pl

look for 

#use Carp;

near the top and uncomment it.  Scroll down a page or two from there and look for

sub die_with_dignity

uncomment that whole sub and the $::SIG{__DIE__} trap underneath it.

Then try to reproduce your error again.  The error will now be three or four
screens of stack trace, but somewhere in the middle of it will be the real error...

Comment 3

[Mike Reynolds]

Attachment: Output from uncommenting Carp

Comment 4

[Bradley Baetz (:bbaetz)]

Dupe of bug 196247, from that message.

Which I still can't reproduce.

Actually, hang on a sec. If you remove the change justdave had you make, and
then comment out all usage of CGI::Carp from all files, does that fix it?
(commen tin the other bug, please)

*** This bug has been marked as a duplicate of 196247 ***