1982054 - The Crash Helper ANR'd in the background.

Status: NEW

(Firefox for Android :: Crash Reporting, defect)

Description

[Mr. Beedell, Roke Julian Lockhart (RJLB)]

Steps to reproduce

None. However, I don't recall seeing it whilst the device was in use. Consequently, it likely occurred when in sleep state. Additionally, I do not believe that Fenix was suspended or visible.

Expected behaviour

It shouldn't ANR.

Actual behaviour

ANR in org.mozilla.fenix:crashhelper
PID: 3977
Reason: Process ProcessRecord{2c9f8c9 3977:org.mozilla.fenix:crashhelper/u0a209} failed to complete startup
ErrorId: 393692fe-8eb4-4f20-bcf1-d7826407871d
Frozen: false
Load: 0.0 / 0.0 / 0.0
----- Output from /proc/pressure/memory -----
some avg10=0.95 avg60=0.52 avg300=0.14 total=1858451693
full avg10=0.40 avg60=0.22 avg300=0.05 total=548364079
----- End output from /proc/pressure/memory -----
----- Output from /proc/pressure/cpu -----
some avg10=9.24 avg60=7.68 avg300=6.67 total=35195142160
----- End output from /proc/pressure/cpu -----
----- Output from /proc/pressure/io -----
some avg10=2.76 avg60=1.64 avg300=0.48 total=10741336409
full avg10=1.88 avg60=1.12 avg300=0.28 total=7887203268
----- End output from /proc/pressure/io -----
CPU usage from 88636ms to 3815ms ago (2025-08-08 15:18:44.098 to 2025-08-08 15:21:09.266) with 58% awake:
  76% 30115/com.f0x1d.logfox: 46% user + 30% kernel / faults: 699058 minor 7 major
  27% 27799/com.amazon.mShop.android.shopping: 20% user + 7% kernel / faults: 307098 minor 194 major
  26% 27974/com.google.android.webview:sandboxed_process0:org.chromium.content.app.SandboxedProcessService0:0: 24% user + 2.1% kernel / faults: 67784 minor 4 major
  18% 14737/system_server: 11% user + 6.5% kernel / faults: 158923 minor 110 major
  6.5% 1474/surfaceflinger: 4% user + 2.4% kernel / faults: 135 minor 7 major
  5.7% 32277/com.google.android.gms.persistent: 3.9% user + 1.7% kernel / faults: 19286 minor 140 major
  5.6% 659/android.system.suspend-service: 0% user + 5.6% kernel / faults: 4 minor 1 major
  3.1% 30239/com.google.android.googlequicksearchbox:trusted_disable_art_image_:com.google.android.apps.gsa.hot: 2.3% user + 0.7% kernel / faults: 360 minor 11 major
  3% 598/logd: 1% user + 2% kernel / faults: 1297 minor 27 major
  2.4% 30153/com.f0x1d.logfox:service: 1.7% user + 0.6% kernel / faults: 3495 minor 5 major
29% TOTAL: 16% user + 11% kernel + 0.3% iowait + 0.9% irq + 0.3% softirq
CPU usage from 732155407ms to 732155407ms ago (1970-01-01 01:00:00.000 to 1970-01-01 01:00:00.000) with 0% awake:
0% TOTAL: 0% user + 0% kernel
Killing 3977:org.mozilla.fenix:crashhelper/u0a209 (adj 0): bg anr
Completed ANR of org.mozilla.fenix:crashhelper in 242ms, latency 2ms

Device information

1. Firefox version

   143.0a1 (Build #2016106503), bc88970c5eda016d72ae63db177688b3eac8f24d
   GV: 143.0a1-20250803215053
   AS: 143.20250801050413
   OS: Android 15
   

2. Android device model

   Fairphone 5

3. Android OS version

   15

Additional information

I see no entries in about:crashes.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:royang, could you have a look please?

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