1984560 - Perma [tier 2] FileNotFoundError: [Errno 2] No such file or directory: '/run/user/1000/4118' | PermissionError: [Errno 13] Permission denied: '/run/user/1000' | single tracking bug

Reporter

Description

•

5 months ago

treeherder

Filed by: chorotan [at] mozilla.com
Parsed log: https://treeherder.mozilla.org/logviewer?job_id=523533618&repo=autoland&task=VPF9s4N8RcOVhKxww8yhvg.0
Full log: https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/VPF9s4N8RcOVhKxww8yhvg/runs/0/artifacts/public/logs/live_backing.log

[task 2025-08-22T04:07:31.564+00:00] Creating snap package...
[task 2025-08-22T04:07:43.375+00:00] Packed firefox_144.0a1_native.snap
[task 2025-08-22T04:07:43.376+00:00] snapcraft internal error: PermissionError(13, 'Permission denied')
[task 2025-08-22T04:07:43.379+00:00] Full execution log: '/builds/worker/.local/state/snapcraft/log/snapcraft-20250822-034140.665159.log'
[task 2025-08-22T04:07:43.382+00:00] Traceback (most recent call last):
[task 2025-08-22T04:07:43.382+00:00]   File "/snap/snapcraft/current/usr/lib/python3.12/pathlib.py", line 1313, in mkdir
[task 2025-08-22T04:07:43.382+00:00]     os.mkdir(self, mode)
[task 2025-08-22T04:07:43.382+00:00] FileNotFoundError: [Errno 2] No such file or directory: '/run/user/1000/4118'
[task 2025-08-22T04:07:43.382+00:00] 
[task 2025-08-22T04:07:43.382+00:00] During handling of the above exception, another exception occurred:
[task 2025-08-22T04:07:43.382+00:00] 
[task 2025-08-22T04:07:43.382+00:00] Traceback (most recent call last):
[task 2025-08-22T04:07:43.382+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/craft_application/application.py", line 623, in run
[task 2025-08-22T04:07:43.382+00:00]     return_code = self._run_inner()
[task 2025-08-22T04:07:43.382+00:00]                   ^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.382+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/snapcraft/application.py", line 184, in _run_inner
[task 2025-08-22T04:07:43.382+00:00]     return_code = super()._run_inner()
[task 2025-08-22T04:07:43.382+00:00]                   ^^^^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.382+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/craft_application/application.py", line 602, in _run_inner
[task 2025-08-22T04:07:43.382+00:00]     return_code = dispatcher.run() or os.EX_OK
[task 2025-08-22T04:07:43.382+00:00]                   ^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.382+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/craft_cli/dispatcher.py", line 564, in run
[task 2025-08-22T04:07:43.382+00:00]     return self._loaded_command.run(self._parsed_command_args)
[task 2025-08-22T04:07:43.383+00:00]            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.383+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/craft_application/commands/base.py", line 200, in run
[task 2025-08-22T04:07:43.383+00:00]     result = self._run(parsed_args, **kwargs) or result
[task 2025-08-22T04:07:43.383+00:00]              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.383+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/snapcraft/commands/lifecycle.py", line 74, in _run
[task 2025-08-22T04:07:43.383+00:00]     super()._run(parsed_args)
[task 2025-08-22T04:07:43.383+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/craft_application/commands/lifecycle.py", line 576, in _run
[task 2025-08-22T04:07:43.383+00:00]     return self._run_real(parsed_args=parsed_args, step_name=step_name)
[task 2025-08-22T04:07:43.383+00:00]            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.383+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/craft_application/commands/lifecycle.py", line 442, in _run_real
[task 2025-08-22T04:07:43.383+00:00]     self._services.package.write_state(artifact=artifact, resources=resources)
[task 2025-08-22T04:07:43.383+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/craft_application/services/package.py", line 64, in write_state
[task 2025-08-22T04:07:43.383+00:00]     state_service = self._services.get("state")
[task 2025-08-22T04:07:43.383+00:00]                     ^^^^^^^^^^^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.383+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/craft_application/services/service_factory.py", line 308, in get
[task 2025-08-22T04:07:43.383+00:00]     instance = cls(app=self.app, services=self, **kwargs)
[task 2025-08-22T04:07:43.383+00:00]                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.383+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/craft_application/services/state.py", line 73, in __init__
[task 2025-08-22T04:07:43.383+00:00]     self.__state_dir = self._get_state_dir()
[task 2025-08-22T04:07:43.383+00:00]                        ^^^^^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.383+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/craft_application/services/state.py", line 298, in _get_state_dir
[task 2025-08-22T04:07:43.383+00:00]     state_dir = platformdirs.user_runtime_path(
[task 2025-08-22T04:07:43.383+00:00]                 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.383+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/platformdirs/__init__.py", line 566, in user_runtime_path
[task 2025-08-22T04:07:43.383+00:00]     ).user_runtime_path
[task 2025-08-22T04:07:43.383+00:00]       ^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.383+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/platformdirs/api.py", line 254, in user_runtime_path
[task 2025-08-22T04:07:43.383+00:00]     return Path(self.user_runtime_dir)
[task 2025-08-22T04:07:43.383+00:00]                 ^^^^^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.383+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/platformdirs/unix.py", line 185, in user_runtime_dir
[task 2025-08-22T04:07:43.383+00:00]     return self._append_app_name_and_version(path)
[task 2025-08-22T04:07:43.383+00:00]            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.383+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/platformdirs/api.py", line 88, in _append_app_name_and_version
[task 2025-08-22T04:07:43.383+00:00]     self._optionally_create_directory(path)
[task 2025-08-22T04:07:43.383+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/platformdirs/api.py", line 93, in _optionally_create_directory
[task 2025-08-22T04:07:43.383+00:00]     Path(path).mkdir(parents=True, exist_ok=True)
[task 2025-08-22T04:07:43.383+00:00]   File "/snap/snapcraft/current/usr/lib/python3.12/pathlib.py", line 1317, in mkdir
[task 2025-08-22T04:07:43.384+00:00]     self.parent.mkdir(parents=True, exist_ok=True)
[task 2025-08-22T04:07:43.384+00:00]   File "/snap/snapcraft/current/usr/lib/python3.12/pathlib.py", line 1313, in mkdir
[task 2025-08-22T04:07:43.384+00:00]     os.mkdir(self, mode)
[task 2025-08-22T04:07:43.384+00:00] PermissionError: [Errno 13] Permission denied: '/run/user/1000'
[task 2025-08-22T04:07:43.384+00:00] 
[task 2025-08-22T04:07:43.384+00:00] During handling of the above exception, another exception occurred:
[task 2025-08-22T04:07:43.384+00:00] 
[task 2025-08-22T04:07:43.384+00:00] Traceback (most recent call last):
[task 2025-08-22T04:07:43.384+00:00]   File "/snap/snapcraft/current/bin/snapcraft", line 7, in <module>
[task 2025-08-22T04:07:43.384+00:00]     sys.exit(main())
[task 2025-08-22T04:07:43.384+00:00]              ^^^^^^
[task 2025-08-22T04:07:43.384+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/snapcraft/application.py", line 473, in main
[task 2025-08-22T04:07:43.384+00:00]     return app.run()
[task 2025-08-22T04:07:43.384+00:00]            ^^^^^^^^^
[task 2025-08-22T04:07:43.384+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/craft_application/application.py", line 684, in run
[task 2025-08-22T04:07:43.384+00:00]     if self.services.get("config").get("debug"):
[task 2025-08-22T04:07:43.384+00:00]        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.384+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/craft_application/services/config.py", line 189, in get
[task 2025-08-22T04:07:43.384+00:00]     value = handler.get_raw(item)
[task 2025-08-22T04:07:43.384+00:00]             ^^^^^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.384+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/craft_application/services/config.py", line 116, in get_raw
[task 2025-08-22T04:07:43.384+00:00]     return self._snap.get(snap_item)
[task 2025-08-22T04:07:43.384+00:00]            ^^^^^^^^^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.384+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/snaphelpers/_conf.py", line 125, in get
[task 2025-08-22T04:07:43.384+00:00]     options = self.get_options(top_key)
[task 2025-08-22T04:07:43.384+00:00]               ^^^^^^^^^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.384+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/snaphelpers/_conf.py", line 114, in get_options
[task 2025-08-22T04:07:43.384+00:00]     options.fetch()
[task 2025-08-22T04:07:43.384+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/snaphelpers/_conf.py", line 86, in fetch
[task 2025-08-22T04:07:43.384+00:00]     self._config = self._snapctl.config_get(*self._keys)
[task 2025-08-22T04:07:43.384+00:00]                    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.384+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/snaphelpers/_ctl.py", line 147, in config_get
[task 2025-08-22T04:07:43.384+00:00]     conf = json.loads(self.run("get", "-d", *keys))
[task 2025-08-22T04:07:43.384+00:00]                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
[task 2025-08-22T04:07:43.384+00:00]   File "/snap/snapcraft/current/lib/python3.12/site-packages/snaphelpers/_ctl.py", line 271, in run
[task 2025-08-22T04:07:43.384+00:00]     raise SnapCtlError(process)
[task 2025-08-22T04:07:43.384+00:00] snaphelpers._ctl.SnapCtlError: Call to snapctl failed with error 1: error: cannot communicate with server: Post "http://localhost/v2/snapctl": dial unix /run/snapd-snap.socket: connect: no such file or directory
[task 2025-08-22T04:07:43.384+00:00] 
[taskcluster 2025-08-22 04:07:55.839Z] === Task Finished ===
[taskcluster 2025-08-22 04:07:56.759Z] Unsuccessful task run with exit code: 1 completed in 1868.352 seconds

Cristina Horotan [:chorotan]

Updated

•

5 months ago

Summary: Perma [tier 2] FileNotFoundError: [Errno 2] No such file or directory: '/run/user/1000/4118' | PermissionError: [Errno 13] Permission denied: '/run/user/1000' → Perma [tier 2] FileNotFoundError: [Errno 2] No such file or directory: '/run/user/1000/4118' | PermissionError: [Errno 13] Permission denied: '/run/user/1000' | single tracking bug

Cristina Horotan [:chorotan]

Comment 1

•

5 months ago

Done backfills up to here

Flags: needinfo?(mh+mozilla)

Keywords: regression

Regressed by: 1912605

Cristina Horotan [:chorotan]

Comment 2

•

5 months ago

Fixed by backout: https://hg.mozilla.org/integration/autoland/rev/617dd14051890531fe6105fb631a8091705d7eb1

Status: NEW → RESOLVED

Closed: 5 months ago

Resolution: --- → FIXED

:gerard-majax

Assignee

Comment 3

•

5 months ago

I'll try to look into that, but I'm like glandium, I dont think it's related to zstandard itself but rather the new snapcraft version. Maybe we need /run/user/1000 in the docker now? I'll try and see if I can make something.

:gerard-majax

Assignee

Comment 4

•

5 months ago

The issue is still here ...

Status: RESOLVED → REOPENED

Resolution: FIXED → ---

:gerard-majax

Assignee

Comment 5

•

5 months ago

Backout link does not show any snap run: https://treeherder.mozilla.org/jobs?repo=autoland&revision=011f57d0e00cfa0deebeec9522ab92bc1c172941

:gerard-majax

Assignee

Comment 6

•

5 months ago

Confirmed on https://treeherder.mozilla.org/jobs?repo=try&revision=57676c75e7ec1de7d8e8e6b0e396643d96424e38&selectedTaskRun=PX208TeLSmiZFCgpk-FkHw.0

Cristina Horotan [:chorotan]

Comment 7

•

5 months ago

Green after the backout: https://treeherder.mozilla.org/jobs?repo=autoland&group_state=expanded&fromchange=3fa42cbd5ffe40dc7e89651e746100a1385701b3&searchStr=Linux%2CSnap%2Copt%2CSnap%2Cbuilds%2Clocal%2Cgecko%2Ccheckout%2Csnap-upstream-build-amd64-local%2Fopt%2Camd64&tochange=73c71ee025c3f20a5f0b92bf7d01949380ef02a5&selectedTaskRun=fV88iQiURKmg4wQWX5gHlQ.0

:gerard-majax

Assignee

Comment 8

•

5 months ago

(In reply to Cristina Horotan [:chorotan] from comment #7)

Green after the backout: https://treeherder.mozilla.org/jobs?repo=autoland&group_state=expanded&fromchange=3fa42cbd5ffe40dc7e89651e746100a1385701b3&searchStr=Linux%2CSnap%2Copt%2CSnap%2Cbuilds%2Clocal%2Cgecko%2Ccheckout%2Csnap-upstream-build-amd64-local%2Fopt%2Camd64&tochange=73c71ee025c3f20a5f0b92bf7d01949380ef02a5&selectedTaskRun=fV88iQiURKmg4wQWX5gHlQ.0

again, that's just luck because it reverted to the previous docker image where snapcraft is still 8.10.2, but any changes triggering a rebuild of docker image would fail again

:gerard-majax

Assignee

Comment 9

•

5 months ago

Attached file Bug 1984560 - Ensure /run/user/1000 exists and is owned for snapcraft execution r?glandium! — Details

Phabricator Automation

Updated

•

5 months ago

Assignee: nobody → lissyx+mozillians

:gerard-majax

Assignee

Comment 10

•

5 months ago

green with this change: https://treeherder.mozilla.org/jobs?repo=try&revision=36f1f15d612d83e8540922508f6b4f46ec910bd2

Comment hidden (Intermittent Failures Robot)

:gerard-majax

Assignee

Comment 13

•

5 months ago

Confirmed by snapcraft maintainers this is an expected change and the proper fix is indeed having a directory where the state can be written. We can fix like that or they suggest we setup CRAFT_STATE_DIR=...

Pulsebot

Comment 14

•

5 months ago

Pushed by alissy@mozilla.com: https://github.com/mozilla-firefox/firefox/commit/126fe04c6984 https://hg.mozilla.org/integration/autoland/rev/8e2e6539bf85 Ensure /run/user/1000 exists and is owned for snapcraft execution r=glandium

Pulsebot

Comment 15

•

5 months ago

Pushed by chorotan@mozilla.com: https://github.com/mozilla-firefox/firefox/commit/4760689feadf https://hg.mozilla.org/integration/autoland/rev/472bdea389f4 Revert "Bug 1984560 - Ensure /run/user/1000 exists and is owned for snapcraft execution r=glandium" for causing snap bustages

Cristina Horotan [:chorotan]

Comment 16

•

5 months ago

Backed out for causing snap bustages

Assignee

Comment 17

•

5 months ago

(In reply to Cristina Horotan [:chorotan] from comment #16)

Backed out for causing snap bustages

Backout link

Push with failures

Failure log

It makes no sense, try was green a few days ago ...

Mike Hommey [:glandium]

Comment 18

•

5 months ago

(In reply to :gerard-majax from comment #17)

It makes no sense, try was green a few days ago ...

I've seen it happen today with my trys for bug 1984380. Maybe I should expand bug 1984380 to make the snap docker images use a snapshot too.

Flags: needinfo?(mh+mozilla)

:gerard-majax

Assignee

Comment 19

•

5 months ago

(In reply to Mike Hommey [:glandium] from comment #18)

(In reply to :gerard-majax from comment #17)

It makes no sense, try was green a few days ago ...

I've seen it happen today with my trys for bug 1984380. Maybe I should expand bug 1984380 to make the snap docker images use a snapshot too.

You only change Ubuntu 24 image, here it is failing also on 22 ... ?

:gerard-majax

Assignee

Comment 20

•

5 months ago

I worry else something changed somewhere and I'm going to loose my day debugging that ...

:gerard-majax

Assignee

Updated

•

5 months ago

Blocks: 1985494

:gerard-majax

Assignee

Comment 21

•

5 months ago

Someone else will have to take care of a proper fix, i've already spent too much time on that. Followup is bug 1985494

Pulsebot

Comment 22

•

5 months ago

Pushed by alissy@mozilla.com: https://github.com/mozilla-firefox/firefox/commit/d0931fe14e99 https://hg.mozilla.org/integration/autoland/rev/40ca2d68697b Ensure /run/user/1000 exists and is owned for snapcraft execution r=glandium

Iulian Moraru

Comment 23

•

5 months ago

bugherder

https://hg.mozilla.org/mozilla-central/rev/40ca2d68697b

Status: REOPENED → RESOLVED

Closed: 5 months ago → 5 months ago

status-firefox144: --- → fixed

Resolution: --- → FIXED

Target Milestone: --- → 144 Branch

BugBot [:suhaib / :marco/ :calixte]

Comment 24

•

5 months ago

Set release status flags based on info from the regressing bug 1912605

status-firefox142: --- → unaffected

status-firefox143: --- → unaffected

status-firefox-esr128: --- → unaffected

status-firefox-esr140: --- → unaffected

Ryan VanderMeulen [:RyanVM]

Updated

•

2 months ago

status-firefox-esr140: unaffected → fixed

Pulsebot

Comment 25

•

2 months ago

uplift

https://hg.mozilla.org/releases/mozilla-esr140/rev/c4425e6078bf

	no_variant
linux-x86/debug	18
linux-x86/opt	10

	no_variant
linux-x86/debug	18
linux-x86/opt	10

Perma [tier 2] FileNotFoundError: [Errno 2] No such file or directory: '/run/user/1000/4118' | PermissionError: [Errno 13] Permission denied: '/run/user/1000' | single tracking bug

Repository breakdown:

Table

For more details, see:

Repository breakdown:

Table

For more details, see: