Closed Bug 1985129 Opened 6 months ago Closed 5 months ago

I updated to ver 142 and all my bookmarks are GONE

Categories

(Firefox :: Bookmarks & History, defect)

Firefox 142
defect

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: rsopengart, Unassigned)

Details

20 years of bookmarks are gone. just wiped away for absolutely no good reason with no notice or warning. I am about to wipe away 25 years of using firefox because it effs up my browser EVERY time there is an update. I am very pissed off.

Please can you try the items listed on this page and see if any of those help you: https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

Flags: needinfo?(rsopengart)

To help us investigate, could you share more details about how you updated to Firefox 142 (auto-update or reinstall) and whether you use Firefox Sync? Also can you check in Library/Bookmarks/Manage Bookmarks /Import and Backup/Restore to see if a backup is available as suggested in Comment 1? Thank you.

Redirect a needinfo that is pending on an inactive user to the triage owner.
:mak, since the bug has recent activity, could you have a look please?

For more information, please visit BugBot documentation.

Flags: needinfo?(rsopengart) → needinfo?(mak)

resolving as incomplete as there's not much we can debug, hopefully the support page helped recovering bookmarks.

Status: UNCONFIRMED → RESOLVED
Closed: 5 months ago
Flags: needinfo?(mak)
Resolution: --- → INCOMPLETE
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